Report · cts-companies.com
CTS Companies logo

CTS Companies

A
Maturity
100
Tier A
Rating
4.8
57 reviews
Headcount
50
4.2%6m
Founded
1980
23y domain

About

CTS Companies is a prominent IT and voice services provider based in Michigan, established in 1980. The company focuses on addressing technology challenges for businesses through a flexible partnership model. This includes options for one-off projects, comprehensive help desk support, and full IT department management. The range of services offered by CTS Companies includes IT consulting and outsourcing, help desk support, technology assessment, and cost-effective IT infrastructure solutions. The company is dedicated to understanding the unique needs of businesses and leveraging technology to enhance their competitive edge. With over 45 years in the industry, CTS Companies is recognized as a leader in IT services in Michigan, emphasizing reliability and strong client relationships.

HQ
2065 Franklin Rd, Bloomfield Hills, MI 48302 · Map ▸

Website snapshot

CTS Companies homepage

Firmographics

MSP type
MSP
Ownership
Independent
Revenue
$10M - $20M
Total funding
Employees
50
Growth 12m
11%
Growth 24m
22%
Hiring now
Yes · — roles
Footprint
Local· MI
HQ
2065 Franklin Rd, Bloomfield Hills, MI 48302
Locations
1
Phone
+1 800-968-4224
Domain registered
7/21/2003
Web platform
Godaddy
Email provider
Microsoft 365
NAICS
541512, 517121

Positioning

Verticals
EducationGovernmentHealthcare
Service mix
Cloud MigrationComplianceCybersecurityMicrosoft 365VOIP Ucaas
Certifications
CMMCIso27001SOC2
Tech stack
Microsoft ExchangeNginxGoogle Font APIOffice365Viewport MetaMicrosoft Exchange OnlineGmailWordpress.orgMobile FriendlyMicrosoft 365Amazon AWSHubSpotRemoteWordPressGodaddy DomainsMicrosoft 365 Apps & ServicesGoogle Search ConsoleGoogle Tag ManagerMicrosoft Office 365JetpackYoastGoogle AppsHubspot Marketing HubHotjarTwilio Sendgrid Email APIDiviSendgridOutlook
Keywords
ITTechnologyTelecomManaged IT ServicesRMMNISTVoice VOIP ServicesCloud ServicesCybersecurityInformation TechnologyFractional CTOIT Service SolutionsVoice Amp VOIP ServicesCloud Infrastructure & StorageCompliance & GovernanceIT SupportISODisaster RecoveryInfrastructure ManagementNetwork SecurityMdrHIPAAProactive IT SupportCMMCIT Services & IT ConsultingMulti Site ManagementData Center ServicesIT ServicesManaged ServicesSecure API + IntegrationsLicense Plate DetectionSecurity And SurveillanceArtificial Intelligence (ai)Managed Detection And ResponseIT InfrastructureVOIPSecurity ServicesManaged Security ServicesManaged ComplianceIT & Voice ServicesConsultingServicesVOIP And Sip TrunkingTelecommunicationsInformation Technology And ServicesNetwork InfrastructureBackup And RecoveryDark Web MonitoringB2BDdos ProtectionComputer Systems Design And Related ServicesCloud SolutionsSIEM LoggingHealthcareFinanceEducationCloud ComputingEnterprise SoftwareEnterprisesComputer SoftwareInformation Technology & ServicesComputer & Network SecurityHealth CareHealth, Wellness & FitnessHospital & Health CareFinancial Services

Maturity score breakdown

100Aof maturity score
  • Classification20
  • Size14
  • Growth12
  • Certifications12
  • Tech Stack9
  • Verified Email8
  • Verticals6
  • Reviews Volume5
  • Market Centrality5
  • Hiring4
  • Revenue4
  • SEO Presence4
  • Decision Makers4
  • Service Breadth4

Team by department

107 people across 12 departments
  • Engineering39
  • Sales17
  • Information Technology16
  • Consulting9
  • Operations7
  • Support6
  • Finance3
  • Administrative3
  • Accounting2
  • Product Management2
  • Media And Commmunication2
  • Legal1

Reputation timeline

Rating
4.8
Reviews
57
Rating distribution
sample of 5 / 57
  • 5★5
  • 4★0
  • 3★0
  • 2★0
  • 1★0

Voice of customer

Positive

CTS Companies consistently delivers exceptional managed IT and VoIP services with responsive support, technical expertise, and seamless implementations across diverse client sizes.

What customers praise
  • Reliable and knowledgeable support
  • Responsive and exceeds expectations
  • Smooth implementation and great communication

Google reviews

Showing 5 of 57 · avg 4.8
5 positive (4–5★)0 neutral (3★)0 negative (1–2★)
Praise · positive reviews
  • Ron Guyor2/4/2026
    ★★★★★5.0

    As a one-person IT department supporting around 300 employees, I’m constantly overseeing multiple priorities. CTS Companies has been my first call whenever I need expert advice or an extra set of hands. They’ve handled our disaster recovery for over a decade, and their SmartDR solution gives me real peace of mind. We recently replaced our legacy phone system with CTS’s cloud-hosted solution, and it’s been fantastic. Whether it’s building out additional VMs, deploying new workstations, or major system upgrades, CTS has been reliable, knowledgeable, and easy to work with. Highly recommended.

  • Darrin Wagner1/31/2026
    ★★★★★5.0

    Working with CTS Companies has truly been one of the highlights of my 30+ year career as an IT director. CTS has proven themselves time and again through the years. Their integrity, responsiveness and exceptional service has consistently exceeded our expectations. Well done, CTS team!

  • Robert Moses1/27/2026
    ★★★★★5.0

    CTS updated my church's phone system to VoE; the process went smoothly in a timely manner with great communication along the way. Highly recommended!!

  • Jennifer Roy1/13/2026
    ★★★★★5.0

    Our business, C Roy Inc uses CTS for our phones. They are awesome! They are always so helpful and go above and beyond to assist us at all times. We would highly recommend them!

  • Shelly Steele1/9/2026
    ★★★★★5.0

    CTS is an great company to work with. Our sales rep, Robert Rail, was very knowledgeable when coming down to meet with me about changing from Buckeye Telesystem over to CTS for our VOIP. The entire staff is incredible and I look forward to working with more with them in the future.

Complaints · negative reviews
None in sample.

SEO signal

as of 7/8/2026
Semrush rank
956,347
Organic kw
1,132
Organic traffic
1,170
Traffic value / mo
$9K
Paid kw
0
Ranking profile
  • Top 311
  • 4–109
  • 11–200
  • 21–500
  • 51–1000
Top 3
11
Top 10
20
Avg position
3.4
Total demand / mo
10,830
Branded vs non-branded
4 branded · 16 non-branded
Top ranking keywords
KeywordPosVolume
removed spam33,600
cts opsbrand43,600
managed it services detroit7590
it services detroit4390
business it infrastructure5390
managed it services michigan8320
removed is this spam6260
it companies detroitbrand4210
it infrastructure for small business2210
detroit it services4210
it services in detroit3170
it services detroit mi3140
cts companiesbrand1140
removed is it spam3140
common challenges in cloud security incident response190
data backup services owosso190
cts websitebrand490
what are common challenges in cloud security incident response170
it company michigan270
ransomware protection service in michigan150

Local MSPs · Bloomfield Hills

Top 5 by maturity

Decision-makers · 10

abhimanyu Siddu
Unemployed
LinkedIn ▸
Abhishek Chauhan
Consultant· Senior
LinkedIn ▸
Ali Alassadi
iBwave designer
LinkedIn ▸
Anita Dhale
LinkedIn ▸
Anthony Christunas
Outside Sales Representative· Entry
LinkedIn ▸
Antonio Hawk
IT Technician· Entry
LinkedIn ▸
Arun Kumar
Developer· Entry
LinkedIn ▸
Ashish Jain
Java Software Engineer· Manager
LinkedIn ▸
Banumathi Sampathkumar
IT Support Specialist· Entry
LinkedIn ▸
Barbara Young
Administrative Assistant· Entry
LinkedIn ▸

Last seen 7/6/2026 · signal integrity nominal