Intrust IT
A▸About
Intrust IT is a Cincinnati-based IT managed services provider founded in 1992 by Tim Rettig. The company specializes in IT support and cybersecurity for small and medium-sized businesses that do not have in-house IT departments. With a focus on transparency, Intrust IT shares its financials with employees, fostering a client-centered culture. The company operates primarily in the greater Cincinnati area, with services extending to Dayton and Columbus, Ohio. As a 30% employee-owned company since 2019, Intrust IT promotes an ownership mentality among its staff, contributing to low turnover rates and a strong commitment to client service. The company has received recognition for its workplace culture, including being named to Inc. Magazine's Best Workplaces List and maintaining a high customer satisfaction rating. Intrust IT offers managed IT services, including outsourced IT infrastructure and cybersecurity solutions, emphasizing responsiveness, reliability, and forward-thinking advice to build long-term relationships with clients.
- HQ
- 9850 Redhill Dr, Cincinnati, OH 45242 · Map ▸
- Phone
- +1 513-469-6500
▸Website snapshot
▸Firmographics
- MSP type
- MSP
- Ownership
- Independent
- Revenue
- $5M - $10M
- Total funding
- —· Merger / Acquisition
- Employees
- 78
- Growth 12m
- 0%
- Growth 24m
- -1.4%
- Hiring now
- Yes · — roles
- Footprint
- Regional· MD, OH, TN, WA
- HQ
- 9850 Redhill Dr, Cincinnati, OH 45242
- Locations
- 3
- Phone
- +1 513-469-6500
- Domain registered
- 4/28/2000
- Web platform
Hubspot Cms
- Email provider
Microsoft 365
- NAICS
- 541512, 541513
▸Positioning
▸Maturity score breakdown
- Classification20
- Size18
- Tech Stack9
- Verified Email8
- Verticals6
- Certifications5
- Reviews Volume5
- Market Centrality5
- Hiring4
- SEO Presence4
- Decision Makers4
- Service Breadth4
- Footprint3
- Revenue2
- Marketing Site2
▸Team by department
- Information Technology20
- Engineering10
- Operations8
- Sales6
- Support5
- Finance4
- Business Development4
- Human Resources3
- Consulting1
- Administrative1
▸Reputation timeline
- 5★5
- 4★0
- 3★0
- 2★0
- 1★0
▸Voice of customer
InTrust IT Services receives universal praise for responsive, friendly support staff who solve problems efficiently while treating customers with respect and consideration.
- ✓Quick response times and problem resolution
- ✓Friendly, professional, and patient staff
- ✓Personalized solutions considering long-term needs
▸Google reviews
- Ellen Kessler2/17/2025★★★★★5.0
Love using InTrust - super quick to respond and always kind. Most recently Jake helped me come to a best solution. He informed me what my options were and helped me work through what would work best for our organization both short-term and long-term. Highly recommend InTrust to small organizations like ours who don't necessarily need a full-time IT employee staff person.
- SE H2/17/2025★★★★★5.0
Each time I have worked with InTrust, I have had a great experience. They are thorough and considerate and solve my problem as quickly as possible. Thanks so much!
- Michelle Rockwell3/18/2022★★★★★5.0
Jason helped me get my password issue fixed immediately, thus I was able to get back to responding to my client's requests quickly after being locked out of my computer through Microsoft. He was so helpful, and very easy to work with. I highly recommend his company for your IT needs!
- Steve McGrinder2/25/2022★★★★★5.0
Always willing to help in a timely and friendly manner. Everyone goes out of there way to be helpful. If someone isn't able to solve an issue, follow up from a higher end tech isn't far behind. Unlike some IT firms, we are never left feeling stupid for not knowing something. I would prefer to never have to call for help, but when I do, it is ALWAYS a good experience. Grateful to be working with a company that understands the "People" behing the "Business."
- Stacy Adams4/12/2021★★★★★5.0
Jason was excellent! He made a house call to one of our doctors homes to set up a new workstation for him to be able to work from home. He was very professional, informative and friendly. Highly recommend this company for your IT needs!
▸SEO signal
- Top 313
- 4–103
- 11–201
- 21–502
- 51–1000
| Keyword | Pos | Volume |
|---|---|---|
| what is 2fa | 23 | 27,100 |
| factor auth | 30 | 14,800 |
| chrome vs edge | 14 | 1,900 |
| managed it services cincinnati | 1 | 880 |
| it support packages | 6 | 390 |
| who is the ceo of tim.it | 7 | 320 |
| cincinnati managed services | 2 | 320 |
| managed services cincinnati | 2 | 320 |
| it company cincinnati | 6 | 320 |
| intrust itbrand | 1 | 320 |
| cincinnati managed it services | 3 | 260 |
| it managed services cincinnati | 2 | 210 |
| managed service provider cincinnati | 2 | 210 |
| cybersecurity services cincinnati | 1 | 210 |
| managed it cincinnati | 2 | 210 |
| managed it services in cincinnati | 2 | 170 |
| types of computer security | 1 | 110 |
| it support dayton ohio | 1 | 50 |
| categories of computer security | 1 | 50 |
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