Report · kraftbusiness.com
Kraft Business Systems logo

Kraft Business Systems

A
Maturity
100
Tier A
Rating
4.9
31 reviews
Headcount
69
2.3%6m
Founded
1995
26y domain

About

Kraft Business Systems is an information technology company based in Michigan, founded in 1994 or 1995. Headquartered in Grand Rapids, it has additional offices in Caledonia, Traverse City, and Southeast Michigan. The company specializes in managed IT services, cybersecurity, copiers, printers, and related solutions, employing around 39-57 people and generating approximately $21.1 million in revenue. Kraft Business Systems provides integrated IT infrastructure, document management, and office technology optimization. Their proprietary Kraft AIM™ Process offers a free assessment of office equipment and IT operations to enhance efficiency. The company offers a range of services, including customized managed IT support, advanced cybersecurity measures, and managed print services. They focus on delivering operational efficiency for businesses in Michigan, with 24/7 help desk support and on-site delivery options.

HQ
6980 southbelt dr se, caledonia, michigan 49316, us · Map ▸
Industry
Information Technology

Website snapshot

Kraft Business Systems homepage

Firmographics

MSP type
MSP
Industry
Information Technology
Ownership
Independent
Revenue
$5M - $10M
Total funding
Employees
69
Growth 12m
13%
Growth 24m
32%
Hiring now
No
Footprint
Regional· MI
HQ
6980 southbelt dr se, caledonia, michigan 49316, us
Locations
4
Phone
+1 616-977-2679
Domain registered
8/28/2000
Web platform
WordPress
Email provider
Microsoft 365
NAICS
541512, 541513

Positioning

Verticals
ConstructionEducationFinanceGovernmentHealthcareManufacturing
Service mix
Backup DrComplianceCybersecurityVcioVOIP Ucaas
Certifications
HIPAA Compliant
Tech stack
Microsoft ExchangeBold CommerceGoogle Font APIOffice365Viewport MetaMicrosoft Exchange OnlineWordpress.orgAndroidYelpMobile FriendlySlackMicrosoft 365Amazon AWSOutreach.ioHubSpotAteraRemoteWordPressGodaddy DomainsMicrosoft 365 Apps & ServicesGoogle Tag ManagerCloudflare Bot ManagementAISendgridOutlook
Keywords
One Source CallIT ServicesComputer HardwareWorkstationsBackup Disaster RecoveryVOIPBackup Amp Disaster RecoveryCopierElectronic FilingDocument ManagementFaxHIPAACybersecurityHelp Desk SupportPhone SystemsServersSoftwarePrinterBusiness ContinuityAutomationCost ReductionPrint ManagementIT Services & IT ConsultingBusiness Process AutomationManufacturingGovernmentCyber Incident Response ServicesData ProtectionExtended Detection And Response (xdr)SEO ServicesConsultingRobotic Process AutomationEndpoint SecurityServicesDisaster RecoveryData BackupComputer Systems Design And Related ServicesDark Web ScanFirewall ManagementMailroom SoftwareCyber Incident ResponseHybrid Cloud SecurityCybersecurity MonitoringEducationThreat IntelligenceThreat DetectionCloud Data ProtectionMailroom AutomationSecurity Incident ManagementRisk ManagementVOIP Phone SystemsManaged IT ServicesCloud SecurityB2BCybersecurity SolutionsData EncryptionAutomated Threat ResponseRemote Help DeskCloud Security Posture ManagementVulnerability ManagementHealthcareIdentity And Access ManagementSecurity Information And Event Management (siem)Website DevelopmentIT SupportNetwork SecurityManaged IT SupportBusiness Continuity PlanningIT ConsultingCloud Workload ProtectionManaged Print SecurityDark Web MonitoringHardware ProcurementSecurity Operations CenterCloud Infrastructure SecurityCompliance ManagementInformation Technology & ServicesMechanical Or Industrial EngineeringSearch MarketingMarketingMarketing & AdvertisingHealth CareHealth, Wellness & FitnessHospital & Health CareWeb DevelopmentManagement Consulting

Maturity score breakdown

100Aof maturity score
  • Classification20
  • Size18
  • Growth12
  • Tech Stack9
  • Verified Email8
  • Verticals6
  • Certifications5
  • SEO Presence4
  • Decision Makers4
  • Service Breadth4
  • Footprint3
  • Reviews Volume3
  • Market Centrality3
  • Revenue2
  • Marketing Site2

Team by department

48 people across 11 departments
  • Information Technology16
  • Sales9
  • Operations9
  • Marketing3
  • Support2
  • Accounting2
  • Consulting2
  • Business Development2
  • Education1
  • Engineering1
  • Administrative1

Reputation timeline

Rating
4.9
Reviews
31

Voice of customer

No thematic analysis on file.

SEO signal

as of 7/8/2026
Semrush rank
979,163
Organic kw
4,381
Organic traffic
1,130
Traffic value / mo
$8K
Paid kw
0
Ranking profile
  • Top 34
  • 4–1011
  • 11–203
  • 21–501
  • 51–1000
Top 3
4
Top 10
15
Avg position
7.8
Total demand / mo
72,320
Branded vs non-branded
5 branded · 14 non-branded
Top ranking keywords
KeywordPosVolume
cloud based data storage1849,500
vishing definition175,400
what is vishing225,400
small business it supportbrand124,400
printer lease81,900
small business tech supportbrand6880
corporate retail it support7720
non profit it support8590
lease printer for small businessbrand7480
not for profit it support7480
business printer leasebrand5480
commercial printer lease8480
best copier leasing companies6390
managed it services grand rapids7320
managed print services jobs6320
kraft business systemsbrand1260
technology implementation services2140
information compliance190
local rpa solutions190

Local MSPs · Caledonia

Top 1 by maturity

Decision-makers · 14

Charlie Call
planner· Senior
LinkedIn ▸
David Pollock
Printer Installation Technician· Entry
LinkedIn ▸
Deb Hamilton
Customer Service· Entry
LinkedIn ▸
gretchen soulle
Call Center· Entry
LinkedIn ▸
HASAN ULU
manager· Manager
LinkedIn ▸
John Marshall
Prod. Supervisor
LinkedIn ▸
Jörgen Brink
account manager· Manager
LinkedIn ▸
Josh Altier
DC
LinkedIn ▸
Katelyn Mason
Grand Rapids Sales Manager· Manager
LinkedIn ▸
Kendra Beckman
VP, Northern Michigan· VP Director
LinkedIn ▸
Lori Clayberger
Retail Sales Manager· Manager
LinkedIn ▸
Monnie Pierce
supervisor· Manager
LinkedIn ▸
Tyler Willcock
Network Administrator· Entry
LinkedIn ▸
zezo el ba2al
Principal· Director
LinkedIn ▸

Last seen 7/6/2026 · signal integrity nominal