Report · leapmanagedit.com
Leap Managed IT logo

Leap Managed IT

A
Maturity
91
Tier A
Rating
5.0
41 reviews
Headcount
31
-18%6m
Founded
1930
11y domain

About

Leap Managed IT is a family-owned IT services and consulting firm based in Indianapolis, Indiana, with additional locations in Muncie. Founded in 1930, the company serves businesses across the Midwest, including cities like Carmel, Fishers, and Fort Wayne. With a team of 51-200 employees, Leap Managed IT focuses on being a supportive IT partner, providing proactive solutions to help businesses manage their technology needs effectively. The company offers a range of managed IT services, including 24/7 help desk support, IT consulting, cyber security, network management, and server infrastructure support. Leap also specializes in email migration and communications systems, ensuring that clients have secure and user-friendly technology environments. All services are provided at a fixed cost, allowing businesses to operate safely and efficiently while focusing on their core operations.

HQ
10 W Market St Ste 840, Indianapolis, IN 46204 · Map ▸

Website snapshot

Leap Managed IT homepage

Firmographics

MSP type
MSP
Ownership
Independent
Revenue
$5M - $10M
Total funding
Employees
31
Growth 12m
3.3%
Growth 24m
15%
Hiring now
No
Footprint
Regional· IN
HQ
10 W Market St Ste 840, Indianapolis, IN 46204
Locations
3
Phone
+1 317-406-0015
Domain registered
3/3/2015
Web platform
WordPress
NAICS
541512, 541513

Positioning

Verticals
FinanceHealthcareManufacturingNonprofit
Service mix
Cloud MigrationCo Managed ITCybersecurityMicrosoft 365VcioVOIP Ucaas
Tech stack
Twilio Sendgrid Email Marketing CampaignsMicrosoft Exchange OnlineAndroidMailchimp For WordpressBootstrapMicrosoft 365PostmarkYoastTwilio Sendgrid Email APIOutlookGoogle MapsCaptchaVimeoGoogle Font APIOffice365Proofpoint Email Security And ProtectionGoogle Analytics 4 (ga4)TrustindexGodaddyAmazon AWSIotRecaptchaGravity FormsRssGoogle Search CentralGodaddy DomainsMicrosoft 365 Apps & ServicesMicrosoft Office 365Open GraphPrettyphotoGoogle AnalyticsNode.jsElement UiViewport MetaWordpress.orgSlackRemoteMicrosoft Email ProvidersWordPressProofpointGoogle Tag ManagerFont AwesomeNitropackExclaimerJquery MigrateSendgridSucuriMicrosoft ExchangeE AutomateMobile FriendlyGodaddy VerifiedJqueryHttp/3LightboxGodaddy HostingGoogle Search ConsoleGoogle Maps (non Paid Users)PrimengBootstrap Framework
Keywords
Managed Firewall & VPNCyber SecurityAITechnology PlanningNetwork SecurityVendor ManagementIT SupportIT ConsultingCanon Print SolutionsEmail MigrationEmail Communications PhoneCompliance StandardsBusiness Continuity SolutionsManaged Server Support247 Help Desk SupportIT Services & IT ConsultingIT ManagementIT Vendor ManagementGovernmentData ProtectionBusiness IT SupportConsultingIT OutsourcingServicesCloud MigrationOn Site SupportIT StrategyData BackupDisaster RecoveryIT For ManufacturingHelp DeskComputer Systems Design And Related ServicesSecurity AssessmentsCyber Threat ProtectionIT For Financial ServicesFamily Owned IT CompanyCybersecurity ServicesIT AssessmentOperational EfficiencyCloud ServicesCustom IT SolutionsServer SupportFirewall SecurityIT For HospitalityIT For Critical InfrastructureVOIP Phone SystemsRisk ManagementManaged IT ServicesIT SolutionsManaged Service ProvidersCloud Computing And Data StorageNetwork SupportB2BManaged ServicesData EncryptionCloud OptimizationIT Project ManagementCommunity Focused ITIT For HealthcareHelp Desk SupportIT InfrastructureEndpoint DetectionCybersecurity And Data ProtectionRemote SupportCybersecurityIT Support IndianapolisIT SecurityIT ComplianceMidwest IT ProviderIT For Local GovernmentInformation Technology And ServicesIT For EducationDigital TransformationData SecurityCybersecurity ProtocolsIT For Professional ServicesBusiness ContinuityIT For RetailIT MonitoringNetwork ManagementIT Support For NonprofitsHealthcareFinanceEducationNon ProfitManufacturingComputer & Network SecurityInformation Technology & ServicesManagement ConsultingOutsourcing/offshoringCloud ComputingEnterprise SoftwareEnterprisesComputer SoftwareHealth CareHealth, Wellness & FitnessHospital & Health CareFinancial ServicesNonprofit Organization ManagementMechanical Or Industrial Engineering

Maturity score breakdown

91Aof maturity score
  • Classification20
  • Size14
  • Tech Stack9
  • Verified Email8
  • Growth7
  • Verticals6
  • Market Centrality5
  • SEO Presence4
  • Decision Makers4
  • Service Breadth4
  • Footprint3
  • Reviews Volume3
  • Revenue2
  • Marketing Site2

Team by department

19 people across 7 departments
  • Information Technology8
  • Support5
  • Sales2
  • Marketing1
  • Consulting1
  • Operations1
  • Business Development1

Reputation timeline

Rating
5.0
Reviews
41
Rating distribution
sample of 5 / 41
  • 5★4
  • 4★1
  • 3★0
  • 2★0
  • 1★0

Voice of customer

Positive

LEAP Managed IT Services excels in proactive support, rapid response times, and building trusted client relationships, with only minor concerns about setup pricing.

What customers praise
  • Proactive issue detection and resolution before problems noticed
  • Exceptional emergency response and disaster recovery
  • Responsive and knowledgeable technicians
Top complaints
  • High setup fees for network and email configuration

Google reviews

Showing 5 of 41 · avg 5.0
5 positive (4–5★)0 neutral (3★)0 negative (1–2★)
Praise · positive reviews
  • Ron3/11/2026
    ★★★★★5.0

    Great customer service from LEAP Managed IT Services. They understand my wants and needs and are always helpful with any questions or concerns I may have. A truly 5 Star company !!

  • Maya Thomas1/26/2026
    ★★★★★5.0

    Finding solid IT support in Indianapolis was critical to us. Leap delivered.

  • George Caster2/3/2023
    ★★★★4.0

    The customer service is pretty good! Ashley did exactly what was asked and accomplished the mission within Company Policies. Service fees for setting up network and Email address is steep, but I guess you have to read the fine print.

  • Matt Nettleton5/4/2022
    ★★★★★5.0

    Leap has managed my IT systems since 2016. I would love to tell you about their awesome response times and fabulous technicians but I can not. Sure I have had a few problems and they have all been fixed within hours of being discovered. But what makes Leap so valuable for my business is that I typically get calls telling me things have been fixed before I notice they are broken. I can not recommend Gary and his team any more highly than I already do.

  • bridget hilts5/4/2022
    ★★★★★5.0

    LEAP is INCREDIBLE! Within a couple months of switching to LEAP Managed IT, our company suffered a building fire. They were there the day of to not only console us, but to let us know they were there to get us back up and running. AND WE WERE! Our team was back up and running the next day. LEAP has such a professional, intelligent, and fun staff. We enjoy working with them, but the biggest benefit of this relationship is that we TRUST them. Switching IT companies was one of the best opportunities we took.

Complaints · negative reviews
None in sample.

SEO signal

as of 7/8/2026
Semrush rank
732,194
Organic kw
935
Organic traffic
1,713
Traffic value / mo
$15K
Paid kw
0
Ranking profile
  • Top 317
  • 4–103
  • 11–200
  • 21–500
  • 51–1000
Top 3
17
Top 10
20
Avg position
2.0
Total demand / mo
9,270
Branded vs non-branded
10 branded · 10 non-branded
Top ranking keywords
KeywordPosVolume
it support indiana msp21,600
managed it services indianapolisbrand21,000
it support indianapolis1880
it services indianapolis1880
managed service provider carmel indianabrand7720
it company indianapolis3480
indianapolis it services2480
managed it indianapolisbrand2480
managed it services zionsvellebrand4480
indianapolis managed it servicesbrand2320
it managed services indianapolisbrand2320
managed it services fort waynebrand2320
it solutions indianapolis4320
it support indy1260
indianapolis it support1210
fort wayne managed servicesbrand1170
cloud services management fort wayne indiana1140
leap managed itbrand190
fully managed it services indianapolisbrand170
it support fishers indiana150

Local MSPs · Indianapolis

Top 12 by maturity

Decision-makers · 2

Ashley Edwards
Client Success Coordinator· Entry
LinkedIn ▸
Gary Thomas
President· Head
LinkedIn ▸

Last seen 7/6/2026 · signal integrity nominal