Report · maxwellit.com
Maxwell IT logo

Maxwell IT

A
Maturity
100
Tier A
Rating
4.5
27 reviews
Headcount
50
3.7%6m
Founded
2005
24y domain

About

Maxwell IT provides 24/7 outsourced IT services to clinics and hospitals. Serving the Greater Northwest states since 2005, we provide managed helpdesk services, private cloud hosting and BDR, IT project management, site assessments, HIPAA risk analysis and interim IT management support.

HQ
1473 Elliott Ave W, Seattle, WA 98119 · Map ▸

Website snapshot

Maxwell IT homepage

Firmographics

MSP type
MSP
Ownership
Independent
Revenue
$10M - $20M
Total funding
Employees
50
Growth 12m
3.7%
Growth 24m
17%
Hiring now
Yes · — roles
Footprint
Regional· AK, WA
HQ
1473 Elliott Ave W, Seattle, WA 98119
Locations
2
Phone
+1 855-976-9869
Domain registered
12/12/2002
Web platform
WordPress
Email provider
Barracuda
NAICS
54151

Positioning

Verticals
EducationGovernmentHealthcareNonprofit
Service mix
Co Managed ITComplianceCybersecurityMicrosoft 365Vcio
Certifications
CMMCMSP 501PCISOC2
Tech stack
Viewport MetaWordpress.orgSlackWp EngineLinkedin AdsCloudflare HostingRemoteWordPressCloudflare CdnGoogle Tag ManagerCloudflare Bot ManagementBing AdsBarracuda Spam FirewallBarracuda NetworksSisenseGoogle Font APIMicrosoft AdvertisingLinkedin Marketing SolutionsGoogle Analytics 4 (ga4)Barracuda Email Security ServiceMobile FriendlyKnimeFacebook Custom AudiencesVisual ComposerGodaddy HostingGodaddy DomainsGoogle Search ConsoleCloudflare Rocket LoaderGravatarGoogle AnalyticsDomoBootstrap Framework
Keywords
HIPAA Security AuditsManaged IT Services247 Helpdesk SupportPrivate Cloud HostingIT Services & IT ConsultingHardware As A ServiceReal Estate IT SupportCloud ComputingSecurity Vulnerability ScansMedical IT SolutionsIT SupportIT ProjectsData ProtectionCloud ServicesVendor ManagementHealthcare IT SupportOffice 365 SupportServer & Network SolutionsCloud MigrationNetwork SecurityB2BPhysical Security & Access ControlManaged ITInformation TechnologyComputer Systems Design And Related ServicesPenetration TestingVirtual CIOIT SecurityFinanceSecurity AssessmentsSIEM & MdrEducationInfrastructure As A ServiceLegal IT SupportDesktop As A ServiceCompliance SolutionsCybersecurityNonprofit IT SupportVirtual Server HostingHIPAA Risk AssessmentConsultingVirtualization SupportHealthcareData Backup & RecoveryIT ConsultingPCI ComplianceCompliance ManagementDisaster RecoverySmall Business IT SupportIT Vendor ManagementReal EstateLegalEndpoint SecurityCybersecurity ServicesServicesNon ProfitConstruction Real EstateInformation Technology & ServicesEnterprise SoftwareEnterprisesComputer SoftwareComputer & Network SecurityFinancial ServicesHealth CareHealth, Wellness & FitnessHospital & Health CareManagement ConsultingNonprofit Organization Management

Maturity score breakdown

100Aof maturity score
  • Classification20
  • Size14
  • Certifications12
  • Tech Stack9
  • Verified Email8
  • Growth7
  • Verticals6
  • Hiring4
  • Revenue4
  • Decision Makers4
  • Service Breadth4
  • Footprint3
  • Reviews Volume3
  • Market Centrality3
  • SEO Presence2
  • Marketing Site2

Team by department

26 people across 10 departments
  • Information Technology8
  • Engineering6
  • Consulting3
  • Sales2
  • Support2
  • Finance1
  • Marketing1
  • Operations1
  • Administrative1
  • Human Resources1

Reputation timeline

Rating
4.5
Reviews
27
Rating distribution
sample of 5 / 27
  • 5★4
  • 4★0
  • 3★0
  • 2★0
  • 1★1

Voice of customer

Mixed

Maxwell IT receives overwhelmingly positive reviews praising their responsive support and available leadership, but one critical review highlights serious concerns about data loss, slow issue resolution, and accountability.

What customers praise
  • responsive and helpful support staff
  • available leadership and IT director
  • reliable backup and antivirus management
Top complaints
  • data loss and network failures
  • slow response to critical issues
  • blamed customer for problems

Google reviews

Showing 5 of 27 · avg 4.5
4 positive (4–5★)0 neutral (3★)1 negative (1–2★)
Praise · positive reviews
  • Robyn Weiss12/20/2025
    ★★★★★5.0

    Jesus at Maxwell promptly responded to my question and quickly fixed an access issue that I was having with our company sharedrive. Thank you!

  • Kevin Silvernale7/16/2024
    ★★★★★5.0

    I was a client for a for years and Maxwell IT managed my backups, A/V we never had any issues and always had great service! The IT Director makes himself available at all hours and is a great dude. GPS Alaska Inc

  • Chris Simpson7/16/2024
    ★★★★★5.0

    Maxwell IT has great engineers and leadership, and cares about its customers. Anthony, their IT Director, is a phenomenal person, leader, and engineer. If you need IT support or have a complex project coming up, give them a call.

  • Mary GenX19767/16/2024
    ★★★★★5.0

    When I found my accounts being logged into but not by me Anthony took so much time to help me secure my information lock out the person trying to gain access to my account and even took the time to give comforting and supportive words of encouragement and advice. Being a Maxwell IT customer is more like being a member of the Maxwell family. Thank you so much for all that all of you do.

Complaints · negative reviews
  • Darrin Rapoport10/4/2022
    ★★★★1.0

    Words cannot express the disappointment and disgust I feel for Tracy Maxwell and her incompetent team. I hired them to take over my network and despite their assurances they violated the 3 laws of IT, which are: (1) don’t lose your customers data (2) make sure your customers down time is minimized with prompt action and response to issues, (3) never blame your customer or their precious IT company for network failures - you accept the client, you collect fees, you assume full responsibility for the network. My advice to anyone looking at Maxwell IT - do yourself a tremendous favor - run away as fast as you can. You’ll thank me.

SEO signal

as of 7/8/2026
Semrush rank
2,065,372
Organic kw
252
Organic traffic
333
Traffic value / mo
$2K
Paid kw
0
Ranking profile
  • Top 35
  • 4–109
  • 11–206
  • 21–500
  • 51–1000
Top 3
5
Top 10
14
Avg position
7.7
Total demand / mo
5,250
Branded vs non-branded
4 branded · 16 non-branded
Top ranking keywords
KeywordPosVolume
it services seattle12720
seattle managed it services11590
managed service provider seattle12480
healthcare security solutions12480
managed services seattle10480
managed it seattle10390
outsourced it support seattle11390
it support company seattle11260
it provider seattle10210
local managed it support8170
outsourced it seattle10170
business it support seattle6140
small business it support seattle8140
maxwell itbrand1110
seattle small business it support8110
maxwellitbrand190
vcio services seattle290
maxwell it companybrand190
maxwell it seattlebrand170
managed it for healthcare seattle870

Local MSPs · Seattle

Top 12 by maturity

Decision-makers · 9

Adam Lee
NOC Manager· Manager
LinkedIn ▸
Alex Miller
Sales Engineer· Entry
LinkedIn ▸
alice Wang
副总监· Director
LinkedIn ▸
James Dean
Regional IT Manager· Manager
LinkedIn ▸
Janet Xiao
Technical Advisor· Manager
LinkedIn ▸
Joseph Wagner
LinkedIn ▸
S E
Technical Director· Director
LinkedIn ▸
Sandra Xiao
Technical Advisor· Manager
LinkedIn ▸
Tyler Mantooth
Service Desk Manager· Manager
LinkedIn ▸

Last seen 7/6/2026 · signal integrity nominal