Report · milesit.com
Maturity
100
Tier A
Rating
5.0
32 reviews
Headcount
550
-0.4%6m
Founded
1997
5y domain

About

Founded in 1997, Miles IT is a leading IT company that is dedicated to helping businesses nationwide accomplish more through the use of technology. From managed IT services, software development, and digital marketing to ecommerce & dynamic websites, we provide a broad range of services, and our experts are here and ready to help you achieve your business goals with cost-effective, efficient solutions. You Request. We Respond. It Gets Done. We live our company slogan, and that has helped us become a 2-time winner of Business Journal's Best Places To Work award, a 2-time member of MSP Mentor's Top 501 IT Companies nationwide, as well as one of Forbes' Top Software Development Companies. For more information on how we can help you, visit www.milesit.com or call (856) 439-0999.

HQ
2020 Pennsylvania Ave NW #830, Washington, DC 20003 · Map ▸

Website snapshot

Miles IT homepage

Firmographics

MSP type
MSP
Ownership
Independent
Revenue
$10M - $20M
Total funding
Employees
550
Growth 12m
1.3%
Growth 24m
4.2%
Hiring now
Yes · — roles
Footprint
National· AZ, CA, CO, FL, GA, IN, KY, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, TN, TX, VA, WA
HQ
2020 Pennsylvania Ave NW #830, Washington, DC 20003
Locations
40
Phone
+1 813-867-4800
Domain registered
8/27/2021
Web platform
WordPress
Email provider
Google Workspace
NAICS
541513, 541512

Positioning

Verticals
ConstructionEducationHealthcareLegalManufacturingNonprofit
Service mix
AI ServicesCo Managed ITComplianceCybersecurity
Tech stack
Google Search ConsoleGmailMicrosoft Office 365Apple School ManagerReactApple Business ManagerGoogle AppsCisco PartnerSlackSendgridHubSpotRemote
Tech vendors
VmwareBarracudaCiscoCitrixGoogle
Keywords
Online MarketingSEODigital MarketingTechnologyITCustom SoftwareWebsite DesignIT SupportInformation SecurityIT ServicesInformation TechnologyManaged IT ServicesSoftware DevelopmentGraphic DesignSystem IntegrationCyber SecurityEcommerceIT Services & IT ConsultingBusiness ContinuityIT Project ManagementCybersecurity AlertsData BackupRemote SupportCloud MigrationsWeb DevelopmentMobile App DevelopmentLead GenerationE CommerceIT StrategyDisaster RecoveryCybersecurity SolutionsCRM IntegrationIT ComplianceNetwork ManagementConstruction & ContractingSystems IntegrationEducationCybersecurityIT Risk AssessmentAutomationReal EstateIT Regulatory ComplianceCloud MigrationHealthcare & MedicalBusiness IntelligenceManaged ServicesCloud ServicesIT Process OptimizationData WarehousingNetwork SecurityD2cBusiness SoftwareVendor ManagementIT TrainingIT OptimizationEcommerce WebsitesB2BConsultingIT ConsultingManufacturingTechnology ConsultingOperational EfficiencyIT GovernanceCustom Software DevelopmentHelp Desk SupportIT SecurityCloud ComputingIT InfrastructureGovernmentIT SolutionsAutomation & RpaRetailSecurity MonitoringFinance & InsuranceLegal & Law FirmsNon Profit & GovernmentOnline PresenceBusiness TechnologyIT Asset ManagementWeb DesignData SecurityBusiness Software SolutionsCustomer EngagementComputer Systems Design And Related ServicesServicesCloud InfrastructureCustom WebsitesEcommerce SolutionsBusiness TransformationGrowth StrategyAgile DevelopmentTechnical SupportData AnalyticsRemote IT SupportEnterprise SolutionsMobile Application DevelopmentDevops ConsultingTechnology Risk AssessmentMarketing StrategyProcess Automation
Directories
Cloudtango

Maturity score breakdown

100Aof maturity score
  • Classification20
  • Tech Stack9
  • Size8
  • Verified Email8
  • Growth7
  • Verticals6
  • Multi Source6
  • SEO Presence6
  • Footprint5
  • Market Centrality5
  • Hiring4
  • Revenue4
  • Decision Makers4
  • Service Breadth4
  • Active Ads3
  • Reviews Volume3
  • Marketing Site2

Team by department

606 people across 12 departments
  • Engineering151
  • Information Technology139
  • Consulting122
  • Support118
  • Marketing22
  • Sales11
  • Operations11
  • Human Resources9
  • Business Development9
  • Administrative5
  • Arts And Design5
  • Finance4

Reputation timeline

Rating
5.0
Reviews
32
Rating distribution
sample of 5 / 32
  • 5★5
  • 4★0
  • 3★0
  • 2★0
  • 1★0

Voice of customer

Positive

Miles IT Services receives consistently excellent reviews praising their professional technicians, reliable follow-up, and ability to quickly resolve issues while scaling support as businesses grow.

What customers praise
  • Professional and courteous technicians
  • Reliable follow-up on tickets
  • Quick resolution and business restoration

Google reviews

Showing 5 of 32 · avg 5.0
5 positive (4–5★)0 neutral (3★)0 negative (1–2★)
Praise · positive reviews
  • Dawn Cross3/11/2026
    ★★★★★5.0

    Simon was extremely patient and understanding of lack of my technical knowledge. He was able to explain the situation and explain the process of how to fix the problem.

  • jimmyman stick3/6/2026
    ★★★★★5.0

    They always get me back in business quickly....... :)

  • Raine Williams12/4/2025
    ★★★★★5.0

    Somjad was extremely professional and patient with the process. We worked well together. Appreciate the attention to detail and exceptional customer service. Truly a ROCKSTAR!

  • Virginia Santiago10/10/2025
    ★★★★★5.0

    Drew was very professional and courteous. He worked with me in trying to resolve the VPN issue and offer to follow up. He did indeed follow up; the issue was resolved and additionally helped me resolving other issues. I appreciate especially the follow-up on a ticket. In my experiences other companies say they will follow up on an issue and it doesn't happen. Drew and other Miles Technicians, in my experience, are seriously working in solving an issue and definitely do follow up, even if it means extra time. I appreciate the service that Miles Tech Support always provide!

  • K W7/10/2025
    ★★★★★5.0

    As my business grew over the years, so did the number of people, computers, printers and need for servers. If it were not for Miles IT, we would have had to hire an inhouse IT person and we did not have the money for that. It was a growing pain, I could not handle the IT work anymore and still have the time to run my business. Miles took that responsibility and ran with it. And no matter what the project or problem, whether a simple computer malfunction for an end user or needing to spec out a new website, I get exactly the talent I need from Miles IT. Can't recommend them enough.

Complaints · negative reviews
None in sample.

SEO signal

as of 7/8/2026
Semrush rank
170,443
Organic kw
5,118
Organic traffic
10,675
Traffic value / mo
$136K
Paid kw
1,854
Ranking profile
  • Top 312
  • 4–107
  • 11–200
  • 21–501
  • 51–1000
Top 3
12
Top 10
19
Avg position
4.0
Total demand / mo
129,940
Branded vs non-branded
6 branded · 14 non-branded
Top ranking keywords
KeywordPosVolume
what is a cookie on a website2474,000
software development company812,100
services for it412,100
custom software development company66,600
custom software development services75,400
business it services23,600
ai software development services62,900
custom software development companies52,900
business it support services32,400
custom software development agency42,400
miles itbrand11,900
it support for manufacturing21,300
it services for business1880
miles technologiesbrand1480
miles technologies incbrand1320
managed it services provider in tampa bay1210
miles technologybrand1170
miles techbrand1140
mile it170
milesit.combrand170

Decision-makers · 10

Joseph Turner
Support Specialist - Crew Cheif· Senior
LinkedIn ▸
Aastha arora
Senior Software Developer· Senior
LinkedIn ▸
Abdulfaheem Mohammed
Software Development Manager· Manager
LinkedIn ▸
Adeniyi Adesanya
Virtual Assistant· Entry
LinkedIn ▸
Akshaya Muthu Kumar
Senior Software Quality Assurance Engineer· Manager
LinkedIn ▸
Alysha Rimby
Information Technology Project Manager· Manager
LinkedIn ▸
Amanda Goforth
Senior Web and Graphic Designer· Senior
LinkedIn ▸
Andrew Mottley
Support Specialist· Entry
LinkedIn ▸
Anthony Gardenhire
Web Developer· Entry
LinkedIn ▸
Ariol Roshi
IT Systems Analysis Manager· Manager
LinkedIn ▸

Last seen 7/6/2026 · signal integrity nominal