Trusted IT Company
A▸About
Reliable Technology Services, Inc delivers proactive maintenance services through our flat-rate IT Support Service. Designed to reduce your costs, increase your profits and mitigate your business risks. We partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology. Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals. In today's high-tech world, more and more organizations seek IT consulting help in order to keep up with technology demands of 21st century. RTS has proven that our Start-to-Finish approach is the only way to go. That is why all of our solutions are going to be implemented and trained on by our experienced engineers, leaving your staff more productive with better tools and more efficient environment. Our Service Plan is based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true partner should.
- HQ
- 9515 Deereco Rd #610, Timonium, MD 21093 · Map ▸
- Phone
- +1 410-828-0060
▸Website snapshot
▸Firmographics
- MSP type
- MSP
- Ownership
- Independent
- Revenue
- $20M - $50M
- Total funding
- —
- Employees
- 22
- Growth 12m
- 22%
- Growth 24m
- 22%
- Hiring now
- No
- Footprint
- National· LA, MD, PA, VA, WA
- HQ
- 9515 Deereco Rd #610, Timonium, MD 21093
- Locations
- 1
- Phone
- +1 410-828-0060
- Web platform
WordPress
- Email provider
Microsoft 365
- NAICS
- 541513, 541512
▸Positioning
▸Maturity score breakdown
- Classification20
- Size14
- Growth12
- Tech Stack9
- Verified Email8
- Footprint5
- Certifications5
- Reviews Volume5
- Market Centrality5
- Revenue4
- Decision Makers4
- Service Breadth4
- Verticals3
- SEO Presence2
- Marketing Site2
▸Team by department
- Support8
- Information Technology8
- Business Development4
- Engineering2
- Sales1
- Education1
- Consulting1
▸Reputation timeline
- 5★5
- 4★0
- 3★0
- 2★0
- 1★0
▸Voice of customer
All customers praise RTS for exceptional service quality, with consistently fast resolutions, knowledgeable staff, and excellent follow-up care.
- ✓Quick response and fast issue resolution
- ✓Knowledgeable and courteous technicians
- ✓Thorough follow-up to ensure problems don't recur
▸Google reviews
- Sheilah Kast3/2/2026★★★★★5.0
Khalil at RTS called me back quickly .. listened to my somewhat jumbled description of the problem .. assessed what I needed .. took the time and steps to solve the issue… and answered every question. Thumbs up!
- Jaimie Lynn2/25/2026★★★★★5.0
Alex is very pleasant and helpful. He is accommodating and makes sure that any issue is thoroughly addressed and completed!
- Elmer Lacson2/12/2026★★★★★5.0
Hi Alex, I really want to commend you for your quick action. Fixing the issue within 2 minutes was outstanding and greatly appreciated. Thank you for your efficiency and support
- Lisa Powers1/27/2026★★★★★5.0
RTS is able to resolve my company email/IT issues wihtin 1 call, everytime. Very good service.
- Arthur Balin12/12/2025★★★★★5.0
Love working with RTS! My IT issues are addressed fast by knowledgeable techs who ara e always courteous. Also love how they follow up after the problem was fixed to make sure it does not persist!
▸SEO signal
- Top 315
- 4–105
- 11–200
- 21–500
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