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Report · softel.com

SOFTEL Communications Inc.

softel.com·www.softel.com·LinkedIn·Twitter·Google Maps

▸ Maturity

Tier A

▸ Rating

—

— reviews

▸ Headcount

-13%6m

▸ Founded

1993

32y domain

▸About

SOFTEL is a global technology solutions provider specializing in enterprise communications, contact center transformation, and AI-driven customer experience. With over three decades of innovation, we help organizations modernize their infrastructure, streamline operations, and deliver seamless, intelligent customer interactions. Our expertise spans cloud integration, unified communications, and digital transformation strategies tailored to the needs of large enterprises and government agencies. We partner with leading platforms and technologies to deliver scalable, secure, and future-ready solutions that empower businesses to thrive in a connected world. At SOFTEL, we believe in simplifying complexity. Our team of experts works closely with clients to understand their unique challenges and deliver customized solutions that drive measurable results. Whether you're looking to enhance your contact center, adopt AI-powered automation, or improve customer engagement, SOFTEL is your trusted partner in transformation. #DigitalTransformation #UnifiedCommunications #ContactCenterSolutions #CustomerExperience

HQ: 303 perimeter center north, suite 300, atlanta, ga 30346, us · Map ▸
Phone: +1 877-525-1987
Industry: Information Technology

▸Website snapshot

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▸Firmographics

MSP type: MSP
Industry: Information Technology
Ownership: Independent
Revenue: $20M - $50M
Total funding: —
Employees: 73
Growth 12m: -9.1%
Growth 24m: 5.3%
Hiring now: No
Footprint: Regional· GA, MA
HQ: 303 perimeter center north, suite 300, atlanta, ga 30346, us
Locations: 2
Phone: +1 877-525-1987
Domain registered: 11/30/1994
Web platform: Godaddy
Email provider: Microsoft 365
NAICS: 541511, 541512, 513210

▸Positioning

▸ Verticals

FinanceGovernmentHealthcare

▸ Service mix

Cloud MigrationComplianceCybersecurityVOIP Ucaas

▸ Certifications

HIPAA CompliantIso27001PCISOC2

▸ Tech stack

Google AnalyticsGoogle Font APIApacheViewport MetaWordpress.orgGoogle Analytics 4 (ga4)VarnishMobile Friendly

SlackMicrosoft Azure HostingRecaptcha

WordPressGodaddy HostingWebpackGoogle Tag Manager

YouTubeHref LangAI

Outlook

▸ Keywords

CtiUnfied CommunicationsGenesys PartnerNetwork VirtualizationMobility ServicesPartner ServicesEpic App Orchard PartnerCcaasIvrVoice BiometericsMicrosoft Partner247 Helpdesk ServicesCxone PartnerSpeech RecognitionDigital TransformationCustomer ExperienceIntegrationContact CenterManaged ServicesDay 2 SupportSoftware DevelopmentAvaya PartnerIotCore DevelopmentCRMCisco PartnerBusiness DevelopmentIT Services & IT ConsultingTelecommunicationsRemote Workforce SolutionsChange ManagementEvent Hosting And WebinarsEvent ManagementAI Driven MigrationMulti Channel CommunicationWorkflow AutomationFinancial ServicesCybersecurity ComplianceTelephony ManagementAI In Financial ServicesCompliance StandardsCustomer Relationship ManagementOperational EfficiencyAI For Customer ServiceReal Time AlertsSecure CommunicationAI Driven ToolsAI Security ComplianceReal Time InsightsHealthcareContact Center SolutionsServicesUser TrainingCloud Based SoftwareScalabilityReal Time Location TrackingAI Training And EducationRegulatory CompliancePlatform AutomationRetailKnowledge Base IntegrationPredictive AnalyticsMulti Language SupportEnterprise Grade InfrastructureMulti Region SupportSecurity ProtocolsInformation Technology And ServicesBusiness Productivity ToolsCustomer Data ManagementAI ChatbotsAI For Enterprise ScalabilityCloud CommunicationsCustomer Support AutomationBusiness ContinuityConsultingRemote Work SupportCustomer Experience EnhancementBusiness IntelligenceAI For Compliance ManagementSecurity And ComplianceCustomer Success ServicesSystem InteroperabilityAgent WorkspaceWorkflow OrchestrationAI In Regulated IndustriesE911 Emergency InterfaceNotification ManagementAI For Remote Work EnvironmentsB2BCustomer EngagementPerformance MonitoringUnified Voice And ChatCustomer AnalyticsPlatform MigrationAI StrategyAI In GovernmentData PrivacyAI Powered CommunicationGovernmentData Security

▸Maturity score breakdown

88Aof maturity score

Classification20
Size18
Certifications12
Tech Stack9
Verified Email8
Verticals6
Revenue4
Decision Makers4
Service Breadth4
Footprint3

▸Team by department

36 people across 12 departments

Consulting12
Engineering11
Sales2
Finance2
Media And Commmunication2
Support1
Marketing1
Accounting1
Operations1
Human Resources1
Business Development1
Information Technology1

▸Reputation timeline

▸ Rating

—

▸ Reviews

—

▸Voice of customer

No thematic analysis on file.

▸SEO signal

as of 7/8/2026

▸ Semrush rank

3,786,753

▸ Organic kw

▸ Organic traffic

▸ Traffic value / mo

▸ Paid kw

▸ Ranking profile

Top 33
4–100
11–200
21–504
51–1007

Top 3

Top 10

Avg position

43.8

Total demand / mo

2,090

Branded vs non-branded

5 branded · 9 non-branded

▸ Top ranking keywords

Keyword	Pos	Volume
fontel	52	590
syntel it	49	260
nextel communicationsbrand	59	170
softelbrand	1	170
swiftel communicationsbrand	41	170
softel communicationsbrand	1	110
syntel corporation	66	110
syntel incorporatedbrand	95	110
how much water does ai use in a year	60	110
does ai need water to run	66	90
velocitel	60	70
ai skills fest challenge	27	50
microsoft gives free copilot ai services to us government workers	33	40
softtel	3	40