Report · synchronet.net
SynchroNet logo

SynchroNet

A
Maturity
100
Tier A
Rating
4.9
60 reviews
Headcount
26
3.7%6m
Founded
1998

About

SynchroNet is an innovative, forward-thinking technology solutions provider serving small and medium-sized businesses throughout Western New York. We offer a comprehensive, unique, IT support-services process that starts with understanding your goals and specific challenges. We suggest and implement steps for taking your company where you need to go. Finally, real IT optimization is within reach! SynchroNet delivers proven expertise, best practice standards, and a robust knowledge of how technology contributes to business performance. Save money, be more productive, and do what you do best… run your business, not your technology. We are here to help. FREE NY Shield Compliance Audit - get your free report card and find out if your company is compliant and secure from cybercriminals - www.calendly.com/synchronet/ What others are saying... "We have been using SynchroNet for several years now, and they make our lives so much easier! Jerry and his staff are easy to work with and extremely knowledgeable with a great response time. I would highly recommend them to anyone!" - Pinelli Landscaping

HQ
1800 N America Dr, West Seneca, NY 14224 · Map ▸

Website snapshot

SynchroNet homepage

Firmographics

MSP type
MSP
Ownership
Independent
Revenue
$20M - $50M
Total funding
Employees
26
Growth 12m
3.7%
Growth 24m
12%
Hiring now
Yes · — roles
Footprint
Regional· NY, PA
HQ
1800 N America Dr, West Seneca, NY 14224
Locations
1
Phone
+1 716-677-2677
Web platform
Hubspot Cms
Email provider
Microsoft 365
NAICS
541513, 541519

Positioning

Verticals
GovernmentManufacturing
Service mix
Backup DrComplianceCybersecurityMicrosoft 365Vcio
Certifications
CMMC
Tech stack
Google AnalyticsConstant ContactMicrosoft Exchange OnlineGmailWordpress.orgMailchimp Transactional Email (formerly Mandrill)Microsoft 365HubSpotRemoteGoogle CloudWordPressGoogle Tag ManagerYoastInstagramGoogle AppsBarracuda NetworksOutlookMicrosoft ClarityMicrosoft ExchangeGoogle Font APIOffice365AvananLinkedin Marketing SolutionsGoogle Analytics 4 (ga4)Mobile FriendlyAmazon AWSRecaptchaVisual VisitorConnectWiseGravity FormsGodaddy DomainsMicrosoft 365 Apps & ServicesGoogle Search ConsoleDoubleclickGoogle Cloud HostingMicrosoft Office 365Harmony Email & CollaborationYouTubeHubspot Marketing HubMailchimp MandrillActive Campaign
Keywords
Business ContinuityVirtualizationHIPAA Best PracticesCloud ComputingThe Synchronet WayHosted SolutionsSecurity AssessmentsEmail ManagementIT ConsultingHardwareasaserviceSoftwareasaserviceRemote AccessComputer Networking ProductsManaged ITNetwork MonitoringCybersecurity AuditIT Solutions For Small BusinessSystem IntegrationRemote Work SolutionsSecurity SolutionsNetwork Topology TrendsPredictable IT CostsServicesCloud ServicesIT Support Western NyBusiness Continuity PlanningBusiness IT TransformationServer ManagementVcio ServicesIT Project ManagementIT OutsourcingData Backup And RecoveryIT Compliance SupportProactive SupportIT Support BuffaloConsultingIT Vendor ManagementSecurity Awareness TrainingDisaster RecoverySecurity ComplianceCustom Automation StrategiesManaged Services ProviderRansomware ProtectionManaged ServicesDisaster Recovery PlanningBusiness ResilienceManaged IT ServicesStandardized Best PracticesRemote SupportTechnology ConsultingIT Infrastructure ManagementBusiness Process AutomationNetwork ManagementIT Service GuaranteeInformation Technology And ServicesDark Web ScanningCyber Threat DefenseHybrid InfrastructureCybersecurityIT Cost ManagementMicrosoft 365 SupportIT Risk MitigationComputer Systems Design And Related ServicesIT StrategyB2BIT Process OptimizationMicrosoft SupportBusiness Growth SupportIT SolutionsHybrid Cloud SetupRisk AssessmentNetwork SecurityIncident ResponseEnterprise SoftwareEnterprisesComputer SoftwareInformation Technology & ServicesManagement ConsultingOutsourcing/offshoring

Maturity score breakdown

100Aof maturity score
  • Classification20
  • Size14
  • Tech Stack9
  • Verified Email8
  • Growth7
  • Verticals6
  • SEO Presence6
  • Certifications5
  • Reviews Volume5
  • Hiring4
  • Revenue4
  • Decision Makers4
  • Service Breadth4
  • Footprint3
  • Marketing Site2
  • Market Centrality1

Team by department

18 people across 9 departments
  • Engineering7
  • Information Technology3
  • Support2
  • Marketing1
  • Accounting1
  • Operations1
  • Administrative1
  • Human Resources1
  • Business Development1

Reputation timeline

Rating
4.9
Reviews
60
Rating distribution
sample of 5 / 60
  • 5★5
  • 4★0
  • 3★0
  • 2★0
  • 1★0

Voice of customer

Positive

SynchroNet receives consistently excellent reviews praising their responsive, professional IT support, cybersecurity expertise, and collaborative approach to managed services.

What customers praise
  • Quick response time and professional support
  • Highly organized and knowledgeable team
  • Proactive business solutions and long-term partnership value

Google reviews

Showing 5 of 60 · avg 4.9
5 positive (4–5★)0 neutral (3★)0 negative (1–2★)
Praise · positive reviews
  • Kathy Bruce5/8/2026
    ★★★★★5.0

    ⭐⭐⭐⭐⭐ SynchroNet has been a fantastic IT support and cybersecurity vendor for our organization. Every time I've needed help, their team has been quick to respond, professional, and efficient at resolving any issues. Their expertise really shows, and it's clear they take pride in their work. I highly recommend SynchroNet to anyone looking for reliable IT and cybersecurity services!

  • kimberly Meek Smith8/11/2025
    ★★★★★5.0

    SynchroNet's customer service is courteous and knowledgeable. Their response time is quick. They addressed all my concerns and provided a clear explanation to resolve the issue. The company focuses on both efficiency and quality in customer service.

  • Bill Solak7/18/2025
    ★★★★★5.0

    I’ve been working with SynchroNet for about two months now, and I’ve been thoroughly impressed. Their team is extremely organized, highly professional, and the level of service they provide is the best I’ve experienced from a vendor in this space. Having worked with managed services providers for over 13 years, I can confidently say that SynchroNet has exceeded my expectations. As someone who also oversees a team of service professionals, I’m particularly attuned to the importance of service quality—both internally and externally—and SynchroNet truly stands out. If you’re looking for a reliable, responsive, and genuinely collaborative partner for managed IT services, I highly recommend SynchroNet.

  • Gabrielle Barr12/21/2021
    ★★★★★5.0

    Whenever an IT situation arises, SynchroNet is there to save the day! My company has been working with them for approximately four years now. We are very impressed with the way they manage our technological needs. Every single person with whom I have worked has been friendly, competent, and professional. Their response time is superior. I always hear back from someone quickly, even if it is for something minor. If there is a crisis, they go above and beyond to assist until it is resolved. They also have a fabulous way of following up to ensure we are not experiencing further issues. If I have any questions, they are willing and able to answer them and they never talk over my head. SynchroNet is top-notch and you will not find a better group of people to work with.

  • Doug Diamond1/16/2018
    ★★★★★5.0

    I have been working with the SynchroNet team for more than a year. They are responsive and do everything in their power to keep my systems running smoothly. Better, they have gotten to know my business and are able to recommend technology solutions that helps me stay competitive and in some ways puts me ahead of my industry. I value our partnership and recommend them to anyone that needs quality and integrity from the IT provider.

Complaints · negative reviews
None in sample.

SEO signal

as of 7/8/2026
Semrush rank
231,580
Organic kw
8,739
Organic traffic
7,479
Traffic value / mo
$17K
Paid kw
0
Ranking profile
  • Top 311
  • 4–108
  • 11–201
  • 21–500
  • 51–1000
Top 3
11
Top 10
19
Avg position
4.3
Total demand / mo
54,650
Branded vs non-branded
1 branded · 19 non-branded
Top ranking keywords
KeywordPosVolume
wsa1218,100
infoblox48,100
mbr vs gpt85,400
gpt vs mbr34,400
lcd vs led92,900
input devices devices62,400
guid vs mbr82,400
master boot record vs gpt31,900
guid partition table vs mbr41,600
different web browsers91,600
business antivirus51,300
mbr versus gpt31,000
bootp3880
what does configure proxy mean3720
mac address form2590
star topology diagram1390
ethernet port aggregation1390
synchronetbrand1260
google wifi blinking orange1210
other types of internet browsers1110

Local MSPs · West Seneca

Top 2 by maturity

Decision-makers · 3

Bree Carnevale
Service Coordinator· Entry
LinkedIn ▸
Jerry Sheehan
CEO· C Suite
Buffalo, New York
LinkedIn ▸
Tanner Sanderson
VP· VP
LinkedIn ▸

Last seen 7/6/2026 · signal integrity nominal