Report · xceptional.com
Xceptional logo

Xceptional

A
Maturity
98
Tier A
Rating
5.0
20 reviews
Headcount
82
0%6m
Founded
2007
29y domain

About

Xceptional is a managed service provider (MSP) founded in 2007 by CEO Chris McKewon. The company specializes in proactive IT managed services, cybersecurity, compliance, and consulting, aimed at helping small- and mid-sized businesses (SMBs) grow, mitigate risks, and optimize their operations. With headquarters in San Diego, California, and an office in Longmont, Colorado, Xceptional employs around 21 people and emphasizes a collaborative, people-focused approach. The company offers a range of services, including comprehensive managed IT services, cybersecurity solutions, and IT consulting. Their key offerings, such as XceptionalCare, provide 24/7 remote management, on-site support, and disaster recovery. Xceptional also partners with tools like JumpCloud for identity management and collaborates with organizations like All Points Logistics to enhance security solutions. Their commitment to transparency, ethics, and exceptional service sets them apart in the industry, making them a trusted partner for SMBs seeking reliable IT management.

HQ
1079 S Hover St #200, Longmont, CO 80501 · Map ▸

Website snapshot

Xceptional homepage

Firmographics

MSP type
MSP
Ownership
Independent
Revenue
$1M - $5M
Total funding
Employees
82
Growth 12m
2.0%
Growth 24m
-1.9%
Hiring now
Yes · — roles
Footprint
Regional· CA, CO
HQ
1079 S Hover St #200, Longmont, CO 80501
Locations
2
Phone
+1 858-225-6230
Domain registered
6/4/1997
Email provider
Microsoft 365
NAICS
541513, 541519

Positioning

Verticals
EducationGovernmentHealthcareLegalManufacturingNonprofit
Service mix
Co Managed ITComplianceCybersecurity
Tech stack
Active CampaignGoogle MeetGoogle AnalyticsNode.jsCrazyeggViewport MetaMicrosoft Exchange OnlineGmailMitelAndroidSlackHstsMicrosoft 365AvayaHubSpotRemoteMicrosoft Email ProvidersGoogle WorkspaceHubspot Content HubGoogle Tag ManagerReactGoogle AppsOutlookCircleMicrosoft ExchangeOffice365AvananGoogle Analytics 4 (ga4)Apple Business ManagerMobile FriendlyAmazon AWSReact NativeIotJqueryZurb FoundationHttp/3ConnectWiseMicrosoft 365 Apps & ServicesGoogle Search ConsoleCloudflareMicrosoft Office 365Harmony Email & CollaborationApple School ManagerAutotaskJumpcloudHubspot Marketing HubAIOpen Graph
Keywords
Network SolutionsBorderless NetworksData Center VirtualizationCollaborationVcisoManaged ServicesUnified CommunicationsIT ServicesCybersecurityIT Services & IT ConsultingData SecurityThreat DetectionCloud InfrastructureEnterprise IT SolutionsScalable Enterprise SolutionsVirtual Ciso ServicesBusiness Continuity PlanningJumpcloudBiotechRisk MitigationProfessional ServicesIT SupportIT InfrastructureB2BCybersecurity ComplianceSecurity AssessmentsManaged IT ServicesHybrid Network DesignThreat ProtectionDigital StrategyIdentity And Access ManagementDisaster RecoveryNon ProfitNetwork SecurityPharmaceuticalsIT ConsultingCloud MigrationRegulatory Compliance (hipaa, Gdpr, Soc, Cmmc)HealthcareHybrid Cloud SolutionsDigital TransformationComplianceNetwork MonitoringProactive SupportServicesSecurity Policy DevelopmentConsultingCloud ServicesVendor ManagementHigh TechSecurity Awareness TrainingComputer Systems Design And Related ServicesSecurity Operations CenterGovernmentEducationInformation Technology & ServicesComputer & Network SecurityEnterprise SoftwareEnterprisesComputer SoftwareInternet InfrastructureInternetProfessional Training & CoachingMarketingMarketing & AdvertisingNonprofit Organization ManagementMedicalManagement ConsultingHealth CareHealth, Wellness & FitnessHospital & Health CareCloud Computing
Directories
Msp501

Maturity score breakdown

98Aof maturity score
  • Classification20
  • Size18
  • Tech Stack9
  • Verified Email8
  • Growth7
  • Verticals6
  • Multi Source6
  • Hiring4
  • Decision Makers4
  • Footprint3
  • Reviews Volume3
  • Service Breadth3
  • Market Centrality3
  • Revenue2
  • SEO Presence2

Team by department

36 people across 11 departments
  • Operations9
  • Engineering6
  • Sales5
  • Finance4
  • Marketing4
  • Human Resources2
  • Business Development2
  • Support1
  • Consulting1
  • Administrative1
  • Information Technology1

Reputation timeline

Rating
5.0
Reviews
20
Rating distribution
sample of 5 / 20
  • 5★5
  • 4★0
  • 3★0
  • 2★0
  • 1★0

Voice of customer

Positive

Customers consistently praise Altitude Integrations and iSupportU for expert technical guidance, exceptional customer service, and going above and beyond to support their IT needs.

What customers praise
  • Proactive security and performance recommendations
  • Knowledgeable and personable staff
  • Smooth transitions and attentive support through complex migrations

Google reviews

Showing 5 of 20 · avg 5.0
5 positive (4–5★)0 neutral (3★)0 negative (1–2★)
Praise · positive reviews
  • Jeffrey Stewart3/31/2021
    ★★★★★5.0

    Not only does Altitude Integrations keep our computers operational, they’ve been a key asset in helping us explore the right tools (functional, cost-effective, and secure) to help us do our jobs. From lighter tasks like vetting the security of a Chrome extension, to navigating the complex balance between security & accessibility across the platforms we use, they have always served us well. Through our relationship with Altitude Integrations, we are more secure, better resourced, and more confident that resolution is quick to follow when something goes wrong. Altitude Integrations has shown a commitment to being a contributing member of the community in which they operate. It thrills me to see for-profit businesses recognize the needs of the community, and choose to participate in the satisfaction of those needs. If you’re shopping for support, I unreservedly recommend Altitude Integrations.

  • Jesse Diamond3/12/2021
    ★★★★★5.0

    As a small business owner it can be hard to come up with the time or budget to manage my network. Altitude Integrations has been an amazing partner that has not only reacted to the occasional issues we experience, but has also made practical suggestions on ways to improve security and performance. HIGHLY RECOMMEND!

  • Ted Church1/30/2021
    ★★★★★5.0

    Working with the Toby and the team at Altitude Integrations on our IT security and support has been fantastic. Altitude manages all aspects of our IT environment. Their remote monitoring and technical guidance has kept our remote team working seamlessly. With Altitude's help we integrated the cloud directory platform, JumpCloud for our Identity Access Management . As a medium size business owner, with a team situated across multiple time zones and cities, I sleep well at night knowing Altitude has my IT security covered.

  • Administration Boulder SBDC5/15/2015
    ★★★★★5.0

    We just recently switched IT providers, and so far iSupportU has been blowing the last provider out of the water. They are incredibly personable, very knowledgeable on subject matter, and are fantastic at holding your hand through the process. It was a very long transition to move an entire business onto a completely new platform (we migrated from Microsoft Exchange to Google Apps for our email platform right when we switched to iSupportU), and every staff member we have worked with has been extremely attentive and accessible throughout the entire process. I highly recommend their services!

  • Dan Coppola10/12/2013
    ★★★★★5.0

    Stellar customer service. I had my iPhone repaired by iSupportU and had a problem with it about 40 days later not functioning properly. Unfortunately the manufacturer's warranty only covered the part for 30 days, but iSupportU stepped up and replaced the screen (again) at no charge, with no fuss. It was certainly an unexpected surprise to receive such great customer service. When your iPhone breaks (let's face it, they all do eventually) I'd highly recommend you take it into iSupportU

Complaints · negative reviews
None in sample.

SEO signal

as of 7/8/2026
Semrush rank
1,407,367
Organic kw
288
Organic traffic
646
Traffic value / mo
$5K
Paid kw
0
Ranking profile
  • Top 32
  • 4–101
  • 11–202
  • 21–506
  • 51–1008
Top 3
2
Top 10
3
Avg position
44.8
Total demand / mo
1,223,940
Branded vs non-branded
1 branded · 18 non-branded
Top ranking keywords
KeywordPosVolume
computer virus prevention461,220,000
guest wifi171,300
managed it services san diego16880
it companies in san diego31320
xceptionalbrand1260
san diego managed it35210
how can we prevent viruses on computers37210
cybersecurity and compliance san jose93140
managed+it+services+boulder7110
how do you prevent viruses81110
how to prevent virus attack on computer3870
managed it service in mira mesa150
it services downtown san diego3950
cybersecurity compliance los angeles7340
computers are typically protected from viruses by the use of5240
it strategy consulting manhattan beach7940
managed service provider office 365 carlsbad6140
how can you protect your computer from viruses5740
how to protect your computer from hackers and viruses8730

Local MSPs · San Diego

Top 12 by maturity

Decision-makers · 13

Bill Zondler
vCIO/vCISO Consultant
LinkedIn ▸
Chris McKewon
CEO & President· C Suite
San Diego, California
LinkedIn ▸
Courtney Thrun
Junior Account Manager· Entry
LinkedIn ▸
Miriam Ghent
Owner· Owner
LinkedIn ▸
Fabien Forrester-Charles
LinkedIn ▸
Geoffrey Iles
Business Owner· C Suite
Marietta, Georgia
LinkedIn ▸
Jeffrey Pietrzak, Ph.D.
Founder and CEO· Owner
LinkedIn ▸
Jennifer Luoma - Decembre
Service Team Manager· Manager
LinkedIn ▸
John Xceptional
Social Media Account Specialist· Entry
LinkedIn ▸
Kendra Rogers
Photographer
LinkedIn ▸
Keri Jackson Keane
LinkedIn ▸
Sarena Harris
Owner/Stylist· C Suite
Atlanta, Georgia
LinkedIn ▸
Shawn Woodcook
IT Technician Apple/Mac
LinkedIn ▸

Last seen 7/8/2026 · signal integrity nominal