Report · bhdmsp.com
BostonHelpDesk logo

BostonHelpDesk

A
Maturity
80
Tier A
Rating
5.0
8 reviews
Headcount
14
5.9%6m
Founded
3y domain

About

Business owners know that information technology is the foundation that enables small businesses to stay competitive. Studies show that companies that make strategic use of technology have an edge over their competition. There is no shortage of IT consultants. Are you under the care, protection and guidance of an IT consultant that responds quickly to your needs, has the expertise to keep your technology working and provides you with the information you need to make effective business decisions? BHD clients are!

HQ
803 Summer St 1st Floor, Boston, MA 02127 · Map ▸

Website snapshot

BostonHelpDesk homepage

Firmographics

MSP type
MSP
Ownership
Independent
Revenue
$10M - $20M
Total funding
Employees
14
Growth 12m
0%
Growth 24m
0%
Hiring now
No
Footprint
Local· MA
HQ
803 Summer St 1st Floor, Boston, MA 02127
Locations
1
Phone
+1 617-848-9393
Domain registered
2/17/2023
Web platform
WordPress
Email provider
Mimecast
NAICS
541512, 541513, 541519

Positioning

Verticals
ConstructionGovernmentHealthcareLegalNonprofit
Service mix
Cloud MigrationComplianceCybersecurityMicrosoft 365
Tech stack
Wordpress.orgApple Business ManagerSalesforceMobile FriendlyBootstrapMicrosoft 365Amazon AWSWp EnginePerfect AudienceJquery 1.11.1ConnectWiseGravity FormsGodaddy DomainsGoogle Search ConsoleGoogle Tag ManagerApple School ManagerSharpspringTwilio Sendgrid Email APISendgridAsp.netDigitaloceanMimecastMicrosoft IisNginx
Keywords
Managed Outsourced IT SupportService Desk Deskside SupportManaged SecurityManaged Email Data BackupNetwork Monitoring ManagementIT Services & IT ConsultingIT System MappingBusiness ContinuityNon Profit OrganizationsIT Migration ServicesLegal ServicesIT Support For HospitalityRemote MonitoringIT Infrastructure DesignInformation Technology And ServicesTechnology ConsultingGovernment Contractor SupportData ProtectionIT Support For Non ProfitsIT Cost OptimizationThreat DetectionMicrosoft 365IT ProjectsServicesData BackupCybersecurityIT ConsultingProactive IT ManagementCloud ComputingManaged ServicesIT Vendor ManagementSystem IntegrationIT Help DeskIT StrategyEndpoint SecuritySecurity AssessmentNetwork SupportB2BDisaster RecoveryConsultingCloud SolutionsRemote SupportIT Support For Bio TechIT Asset ManagementBusiness IT SupportIT ComplianceComputer Systems Design And Related ServicesIT Lifecycle ManagementFirewall ManagementIT SupportVulnerability ScanningIT SecurityCloud MigrationNetwork SecurityIT InfrastructureManaged IT ServicesLegalNon ProfitInformation Technology & ServicesNonprofit Organization ManagementManagement ConsultingEnterprise SoftwareEnterprisesComputer SoftwareComputer & Network Security

Maturity score breakdown

80Aof maturity score
  • Classification20
  • Size14
  • Tech Stack9
  • Verified Email8
  • Verticals6
  • Market Centrality5
  • Revenue4
  • SEO Presence4
  • Decision Makers4
  • Service Breadth4
  • Marketing Site2

Team by department

11 people across 5 departments
  • Support3
  • Operations3
  • Engineering3
  • Education1
  • Information Technology1

Reputation timeline

Rating
5.0
Reviews
8
Rating distribution
sample of 5 / 8
  • 5★5
  • 4★0
  • 3★0
  • 2★0
  • 1★0

Voice of customer

Positive

Boston HelpDesk consistently delivers exceptional managed IT services with highly responsive, professional support and strong attention to customer satisfaction.

What customers praise
  • responsive and quick issue resolution
  • professional and friendly team
  • attention to detail and follow-up

Google reviews

Showing 5 of 8 · avg 5.0
5 positive (4–5★)0 neutral (3★)0 negative (1–2★)
Praise · positive reviews
  • Samiul Samin5/19/2026
    ★★★★★5.0

    The BHD team is responsive, knowledgeable, and always quick to resolve issues before they become bigger problems. Highly recommend them to any business looking for reliable IT support and cybersecurity services.

  • Jeff Ney4/23/2026
    ★★★★★5.0

    This company exemplifies professionalism and delivers truly outstanding service. Their attention to detail is unmatched, and their team is both friendly and highly responsive—always following up to ensure every issue or request is fully resolved. I would highly recommend them for any future projects.

  • Keîth Martîn2/3/2026
    ★★★★★5.0

    Boston HelpDesk has been great to work with. The team is responsive, professional, and always willing to help when needed. You can tell they’re focused on providing a smooth and positive experience for the people they work with.

  • Joice Barquilla12/29/2025
    ★★★★★5.0

    Great service overall. Highly recommend BHD!

  • Breana Loreaux3/14/2021
    ★★★★★5.0

    Nice

Complaints · negative reviews
None in sample.

SEO signal

as of 7/9/2026
Semrush rank
895,409
Organic kw
222
Organic traffic
1,290
Traffic value / mo
$14K
Paid kw
0

Local MSPs · Boston

Top 12 by maturity

Decision-makers · 3

Allen Cann
Desktop Support Specialist· Senior
LinkedIn ▸
Darren Pena
President· Head
LinkedIn ▸
Lucas Mulkern
Director of Operations· Director
LinkedIn ▸

Last seen 7/6/2026 · signal integrity nominal