Report · boxit.net
Maturity
81
Tier A
Rating
4.9
59 reviews
Headcount
19
-5.3%6m
Founded
2001

About

boxIT has been providing reliable and cost-effective IT services to businesses through automation, 24/7 management, and a data-driven yet human approach since 2001. What started as an onsite physical management appliance called "box" has evolved into a blended model of technology + human support for businesses needing a cost-effective and dependable partner. Fast forward to present-day: boxIT leverages the most widely used & adopted technologies to ensure we provide long-term value for our clients and partners for years to come.

HQ
38 Keyes Ave Ste. LL00, San Francisco, CA 94129 · Map ▸
Industry
Information Technology

Website snapshot

BoxIT homepage

Firmographics

MSP type
MSP
Industry
Information Technology
Ownership
Independent
Revenue
$5M - $10M
Total funding
Employees
19
Growth 12m
-10%
Growth 24m
5.9%
Hiring now
No
Footprint
Regional· CA
HQ
38 Keyes Ave Ste. LL00, San Francisco, CA 94129
Locations
2
Phone
+1 415-462-0221
Email provider
Microsoft 365
NAICS
541513, 541512

Positioning

Verticals
FinanceNonprofit
Service mix
Backup DrCo Managed ITCybersecurity
Tech stack
Microsoft Application InsightsMicrosoft ExchangeGoogle Font APIMicrosoft Exchange OnlineAndroidApple Business ManagerSalesforceMobile FriendlyMicrosoft Azure HostingBootstrapMicrosoft 365Cloudflare DNSRemoteMicrosoft Email ProvidersMicrosoft 365 Apps & ServicesGoogle Search ConsoleCloudflare CdnCloudflareGoogle Tag ManagerApple School ManagerOutlookMailchimp
Keywords
ServersPhonesNetworkingEmailDesktopsManaged ServicesCloud ServicesFilesharingMonitoringAutomationHelpdeskOnsite VisitsHardware As A ServiceMicrosoftSecurityIT Services & IT ConsultingDevice ManagementManufacturingLegal ServicesNetwork MonitoringWorkflow AutomationConsultingEndpoint SecurityServicesAutomation In ITComputer Systems Design And Related ServicesFinancial ServicesProactive IT ManagementInventory ManagementDistributionIT ServicesTransportation & LogisticsManaged IT ServicesCloud SolutionsB2BNon Profit OrganizationsCloud InfrastructureSecurity FirstCybersecurityInformation Technology And ServicesHealthcareIT SupportSOC 2 ComplianceData Backup And RecoveryIT ConsultingFinanceEducationLegalNon ProfitTransportation LogisticsCloud ComputingEnterprise SoftwareEnterprisesComputer SoftwareInformation Technology & ServicesMechanical Or Industrial EngineeringNonprofit Organization ManagementInternet InfrastructureInternetHealth CareHealth, Wellness & FitnessHospital & Health CareManagement Consulting

Maturity score breakdown

81Aof maturity score
  • Classification20
  • Size14
  • Tech Stack9
  • Verified Email8
  • Verticals6
  • Reviews Volume5
  • Market Centrality5
  • Decision Makers4
  • Footprint3
  • Service Breadth3
  • Revenue2
  • SEO Presence2

Team by department

21 people across 9 departments
  • Engineering6
  • Support4
  • Information Technology4
  • Human Resources2
  • Sales1
  • Finance1
  • Marketing1
  • Operations1
  • Media And Commmunication1

Reputation timeline

Rating
4.9
Reviews
59
Rating distribution
sample of 5 / 59
  • 5★5
  • 4★0
  • 3★0
  • 2★0
  • 1★0

Voice of customer

Positive

BoxIT receives unanimous praise for exceptional responsiveness, technical expertise, and integrity-driven leadership that prioritizes client success and relationships.

What customers praise
  • Quick response times and efficient problem-solving
  • Trustworthy leadership with integrity and people-first approach
  • Knowledgeable team that handles complex projects communicatively

Google reviews

Showing 5 of 59 · avg 4.9
5 positive (4–5★)0 neutral (3★)0 negative (1–2★)
Praise · positive reviews
  • Kimberly Kirkpatrick5/22/2026
    ★★★★★5.0

    We have been using BoxIT for years and they are always so quick and efficient with helping us navigate any issues that arise for our company. All employees are a pure joy to work with and usually can fix our problems immediately!

  • Chris MacDougall2/17/2026
    ★★★★★5.0

    Box IT has proven to be a valuable MSP partner. They excel at both day-to-day user support and complex org-wide initiatives. Their team is knowledgeable across our entire tech stack and consistently provides friendly, professional service that makes working with them a pleasure.

  • Maddy Luna1/9/2026
    ★★★★★5.0

    Our company has been working with BoxIT for the last couple years and we have been super satisfied. They respond quickly and have a great team that can tackle different problems effectively. We worked on numerous large scale projects with BoxIT and they were super communicative and helpful every step of the way!

  • Amanda Sulley1/5/2026
    ★★★★★5.0

    I cannot say enough good things about Box IT and their team. They have been an absolute lifesaver for our venue. During a major power outage in the middle of the holiday season & our busiest time of year, their team (Josh and James especially) stepped in immediately and guided us through every challenge we faced. From troubleshooting under pressure to getting our POS systems and internet back up and running, they never wavered. When we were truly out of luck, they didn’t just fix problems , they created solutions. What truly sets Box It apart is their tailored service, humanity, and exceptional customer care. They understand the urgency of live events and hospitality operations, and they treat you like a partner, not just a client. Their calm, knowledgeable, and compassionate approach during a stressful situation made all the difference for my team. If you are looking for an IT company that is reliable, responsive, and genuinely invested in your success, Box It is unmatched. I would recommend them without hesitation. — Amanda

  • ASIF Iqbal11/11/2025
    ★★★★★5.0

    I’ve personally known Thor, CEO, BoxIT for a long time, and his integrity and technical vision have always stood the test of time. Thor has always been the kind of leader who builds relationships based on trust, technical excellence, and doing what’s right for the client — every single time. Over the years, I’ve seen him and his team at boxIT deliver solutions with the kind of integrity and responsiveness that’s almost impossible to find in today’s IT world. The company’s professionalism, attention to detail, and consistency in service are a direct reflection of Thor’s leadership style — calm, capable, and laser-focused on real results. Whether it’s managed IT, cybersecurity, or cloud support, they approach every engagement with a “people-first” mindset backed by deep technical know-how. If you’re looking for an IT partner who truly cares about your business — not just a vendor — boxIT is that rare team you can rely on year after year.

Complaints · negative reviews
None in sample.

SEO signal

as of 7/9/2026
Semrush rank
3,291,307
Organic kw
581
Organic traffic
131
Traffic value / mo
$926
Paid kw
0

Local MSPs · San Francisco

Top 12 by maturity

Decision-makers · 9

Martin S.
VP of Engineering· VP
LinkedIn ▸
Hacene Djelid
Senior Solutions Architect· Senior
LinkedIn ▸
Jordan Stitt
Business Process Consultant/ Account Manager· Manager
LinkedIn ▸
Joshua Conner
Senior Automation Architect· Manager
LinkedIn ▸
JT Foley
Information Technology Help Desk· Entry
LinkedIn ▸
Mike Sowa
VP Client Success· VP
LinkedIn ▸
rich axelrod
Level 2 Technician
LinkedIn ▸
Ryan Bui
it· Manager
LinkedIn ▸
Susan Torcaso
Chief Executive Officer· C Suite
LinkedIn ▸

Last seen 7/6/2026 · signal integrity nominal