Report · itjones.com
Jones IT logo

Jones IT

A
Maturity
100
Tier A
Rating
5.0
381 reviews
Headcount
98
12%6m
Founded
2002
19y domain

About

Jones IT is a managed IT services and consulting provider based in San Francisco, California, with over 20 years of experience. Founded in 2002, it has become one of the largest independently owned Managed Service Providers (MSPs) in the United States. The company focuses on transparency and responsiveness, aiming to turn IT into a growth engine for small and medium-sized businesses. Jones IT offers fully managed IT services, which include comprehensive support for IT infrastructure, cybersecurity, data backup, and device management. They also provide specialized cybersecurity and compliance services, ensuring that businesses meet industry standards. Additionally, Jones IT supports short-term IT projects like network upgrades and office moves. Their tiered, usage-based pricing model allows clients to adjust services according to their needs, making it easier for businesses to manage IT costs. The company serves a diverse range of clients, including startups and organizations that require high-level security expertise.

HQ
1370 Harrison St, San Francisco, CA 94103 · Map ▸

Website snapshot

Jones IT homepage

Firmographics

MSP type
MSP
Ownership
Independent
Revenue
$5M - $10M
Total funding
Employees
98
Growth 12m
19%
Growth 24m
38%
Hiring now
No
Footprint
Local
HQ
1370 Harrison St, San Francisco, CA 94103
Locations
1
Phone
+1 415-578-7111
Domain registered
12/6/2007
Web platform
Squarespace
Email provider
Google Workspace
NAICS
541513, 541519

Positioning

Verticals
Healthcare
Service mix
Backup DrCo Managed ITComplianceCybersecurity
Certifications
HIPAA CompliantIso27001SOC2
Tech stack
VimeoSquarespace EcommerceGmailYelpAtlassian CloudMobile FriendlyZendeskSlackCloudflare DNSHubSpotRemoteGoogle Search ConsoleGoogle Tag ManagerYouTubeGoogle AppsAI
Keywords
Data Backup RecoveryNetwork AdministrationService HelpdeskNetwork SupportIsp SupportServer MigrationRemote HelpdeskEmail MigrationIT SecurityVOIP ServicesServer MaintenanceNetwork MonitoringWifi ConsultingGeneral IT SupportVirtual Desktop InterfaceData Backup Amp RecoveryManaged IT ServicesConference Room SetupSoftware DeploymentIT Services & IT ConsultingPCI Dss ComplianceIT AutomationIT ManagementThreat MitigationConsultingIT OutsourcingProject ManagementRisk MitigationIndustry Specific ComplianceIT Automation ToolsServicesCloud MigrationPerformance ReportingIT StrategyDisaster RecoverySecurity ProtocolsComputer Systems Design And Related ServicesTechnology RoadmapCloud Resource ManagementEndpoint ProtectionRemote MonitoringOperational EfficiencyCloud ServicesThreat DetectionSystem OptimizationResource AllocationVulnerability AssessmentsNetwork ManagementSecurity AuditsIT Strategy DevelopmentBusiness ScalabilityOn Demand ExpertisePeak Workload SupportIT SolutionsManaged Service ProvidersRegulatory ComplianceB2BIT Project ManagementIT Cost OptimizationHelp Desk SupportIT InfrastructurePeak Workload ManagementCybersecurity And Data ProtectionCybersecurityInformation Technology And ServicesHIPAA ComplianceIT Project ExecutionData SecurityIT SupportNetwork SecurityAutomationIT MonitoringData Backup And RecoveryIT ConsultingSOC 2 ComplianceBusiness Continuity PlanningBusiness ITSecurity ComplianceCloud ManagementProactive MonitoringHealthcareFinanceComputer & Network SecurityInformation Technology & ServicesOutsourcing/offshoringProductivityCloud ComputingEnterprise SoftwareEnterprisesComputer SoftwareManagement ConsultingHealth CareHealth, Wellness & FitnessHospital & Health CareFinancial ServicesIT Services & Computer RepairLocal Services

Maturity score breakdown

100Aof maturity score
  • Classification20
  • Size18
  • Growth12
  • Certifications12
  • Tech Stack9
  • Verified Email8
  • Reviews Volume5
  • Market Centrality5
  • Hiring4
  • SEO Presence4
  • Decision Makers4
  • Service Breadth4
  • Verticals3
  • Active Ads3
  • Revenue2

Team by department

132 people across 11 departments
  • Information Technology55
  • Consulting46
  • Engineering18
  • Operations3
  • Sales2
  • Marketing2
  • Human Resources2
  • Support1
  • Data Science1
  • Entrepreneurship1
  • Product Management1

Reputation timeline

Rating
5.0
Reviews
381
Rating distribution
sample of 5 / 381
  • 5★5
  • 4★0
  • 3★0
  • 2★0
  • 1★0

Voice of customer

Positive

Jones IT consistently delivers exceptional, responsive IT support with knowledgeable staff who take ownership of customer success.

What customers praise
  • Responsive and professional support staff
  • Goes above and beyond to resolve issues
  • Proactive account management and onboarding

Google reviews

Showing 5 of 381 · avg 5.0
5 positive (4–5★)0 neutral (3★)0 negative (1–2★)
Praise · positive reviews
  • Christen Wickum6/12/2026
    ★★★★★5.0

    Jones IT, specifically Daniel P. came through for us big time during a high-stakes board meeting with expanded attendance — exactly the kind of situation where solid IT support is really valued! Daniel was responsive, thorough, and brought creative solutions on the fly. What really stood out was his ownership mentality — he was as invested in the day going well as we were. Highly recommend, Daniel and Jones IT!

  • Bradley Natavio6/5/2026
    ★★★★★5.0

    Jones IT was incredibly helpful and professional throughout our interaction. Despite us being located halfway across the world, their team provided excellent remote support and made the entire process smooth and straightforward. Communication was prompt, clear, and friendly from start to finish. Angela Do and David Franco were knowledgeable, patient, and took the time to ensure everything was completed properly. What could have been a challenging situation was handled efficiently and with a high level of professionalism. I greatly appreciated their responsiveness and willingness to help. It was a very positive experience, and I would highly recommend Jones IT to anyone looking for reliable and professional IT support.

  • Bailey Dieckman5/14/2026
    ★★★★★5.0

    My team has been working with Jones IT for nearly a year, and Daniel Ortega has been great to work with. He's a reliable lead who is always available to help. I was needing a company computer and he was able to get that set up quick and easy. He's responsive and helpful when it's needed. Always appreciate his assistance.

  • Cena Sloan3/9/2026
    ★★★★★5.0

    Sebastian was absolutely amazing! He spent a great deal of time fixing my computer issues. I was unable to use Zoom and lost the WIFI adapter on my computer. He took his time, he was professional and polite and went above and beyond with outstanding service to make sure my computer was fixed and running well for me to resume work. I greatly appreciate him and all his hard work! Thank you Sebastian!!!!!

  • DC Darren Chen2/3/2026
    ★★★★★5.0

    We’ve been working with Jones IT for nearly a year, and they’ve been a strong, reliable partner for our IT needs. Ansh, our account manager, has been excellent to work with—responsive, knowledgeable, and proactive across new hire onboarding, security requirements, and ongoing IT support. The team is professional, dependable, and genuinely invested in helping our company operate smoothly and securely. Highly recommend Jones IT to any growing organization.

Complaints · negative reviews
None in sample.

SEO signal

as of 7/8/2026
Semrush rank
993,500
Organic kw
2,694
Organic traffic
1,106
Traffic value / mo
$15K
Paid kw
7
Ranking profile
  • Top 35
  • 4–105
  • 11–202
  • 21–506
  • 51–1000
Top 3
5
Top 10
10
Avg position
12.7
Total demand / mo
94,070
Branded vs non-branded
3 branded · 15 non-branded
Top ranking keywords
KeywordPosVolume
google suite2227,100
wifi 73518,100
gsuite1914,800
g suite1514,800
what is google workspace2112,100
what is wifi 7303,600
managed it services san jose231,300
acronym for information technology25720
jones itbrand1390
gmail suite9320
computer network abbreviations8210
how to set up a computer network6140
it jonesbrand1110
business computer network4110
company computer network2110
business computer networks170
jones it reviewsbrand450
small business computer network diagram240

Local MSPs · San Francisco

Top 12 by maturity

Decision-makers · 24

Alex Dobbs
IT Consultant· Senior
LinkedIn ▸
Amelia Gary
Director· Director
LinkedIn ▸
Amelia Larry
Director· Director
LinkedIn ▸
Amelia Marcus
Director· Director
LinkedIn ▸
Amelia Mark
Director· Director
LinkedIn ▸
Andrew Li
IT Consultant· Senior
LinkedIn ▸
Anthony Bonilla
IT Consultant· Senior
LinkedIn ▸
Anthony Crosby
Facilities Coordinator· Entry
LinkedIn ▸
Bella Noah
Director of IT· Director
LinkedIn ▸
Destiny Xiong
IT Consultant
LinkedIn ▸
Drew Mackey
IT Consultant· Senior
LinkedIn ▸
Fernando Valle
IT Consultant· Senior
LinkedIn ▸
Hari Subedi
Marketing Manager· Manager
LinkedIn ▸
Isiah Paul-Mcglothin
IT Consultant· Senior
LinkedIn ▸
Jasper Luong
Consultant· Manager
LinkedIn ▸
Jessica Christine Rosero
IT Consultant· Senior
LinkedIn ▸
Joe Martin
IT Systems Engineer· Entry
LinkedIn ▸
Jordan Shen
Information Technology Consultant· Manager
LinkedIn ▸
Jordan Mai
IT Consultant· Senior
LinkedIn ▸
Jason Ulit
Network Engineer· Entry
LinkedIn ▸
Li Mengyao
Test operation and maintenance
LinkedIn ▸
Walter Li
IT Consultant· Senior
LinkedIn ▸
Trey Smith
Information Technology Consultant· Manager
LinkedIn ▸
yixuan chen
IT经理· Senior
LinkedIn ▸

Last seen 7/6/2026 · signal integrity nominal