Report · citoc.com
Maturity
94
Tier A
Rating
4.8
33 reviews
Headcount
17
0%6m
Founded
1995
28y domain

About

CITOC is the managed IT services provider to choose for your Houston, Texas, area business if you're looking for world-class IT support, IT security services, and business IT solutions. Even if you already have an internal IT team, we can supplement their work and improve your company's overall operations. We have distinguished ourselves among IT companies in the area since our founding in 1995 by always going above and beyond for every client, ensuring their networks and IT infrastructure operate as fast, reliably, and securely as possible. Whether you have experienced data loss, outgrown your current IT infrastructure, or decided to relocate your company, we're the IT consulting company to call. We will fully monitor and maintain your IT systems – 24/7/365 – to minimize potential for downtime so that you have more freedom to focus on increasing your company's revenues and expanding your business. #ManagedServices #Office365 #CloudServices

HQ
1080 W Sam Houston Pkwy N #130, Houston, TX 77043 · Map ▸

Website snapshot

CITOC homepage

Firmographics

MSP type
MSP
Ownership
Independent
Revenue
$5M - $10M
Total funding
Employees
17
Growth 12m
13%
Growth 24m
13%
Hiring now
No
Footprint
Local· TX
HQ
1080 W Sam Houston Pkwy N #130, Houston, TX 77043
Locations
1
Phone
+1 713-804-6859
Domain registered
6/29/1998
Web platform
Godaddy
Email provider
Microsoft 365
NAICS
541512, 541513

Positioning

Verticals
ConstructionHealthcareManufacturingNonprofit
Service mix
ComplianceCybersecurityVcio
Tech stack
Segment.ioViewport MetaWordpress.orgSegment Analytics.jsSegmentAndroidSlackHubSpotSegment ToolsRemoteWordPressMarketoGoogle Tag ManagerYoastTwilio SegmentOutlookMicrosoft ClarityGoogle Font APIYelpGoogle Analytics 4 (ga4)Mobile FriendlyAmazon AWSConvertflowGodaddy HostingCloudflare Rocket LoaderMicrosoft Office 365YouTubeDiviActive Campaign
Keywords
Managed IT ServicesBusiness ContinuityBackup Disaster ReliefBusiness AutomationCloud ServicesServer VirtualizationData SecurityIT Help Desk Onsite IT SupportMobile WorkforceIT ProjectsOffice365IT Services & IT ConsultingSOC 2 CompliantIT RoadmappingIT Policy DevelopmentIT InfrastructureB2BCustom IT RoadmapsIT BudgetingSecurity Operations CenterOn Site IT SupportMicrosoft PartnerHealthcareIT Strategy DevelopmentCyber Threat MitigationSecurity Awareness TrainingConsultingNext Gen FirewallsIT Consulting HoustonIT Asset ManagementIT OutsourcingCloud ComputingIT ConsultingNetwork SupportIT ComplianceIT Support HoustonManufacturingIT Vendor ManagementProactive IT SupportComputer Systems Design And Related ServicesDark Web MonitoringInformation TechnologyData RecoveryIT Risk ManagementIT Cost OptimizationHybrid Cloud SolutionsIT SupportEnergyThreat DetectionFinanceNetwork SecurityBusiness IT AlignmentDisaster RecoveryManaged Backups24/7 Helpdesk SupportCybersecurityServicesVirtual CIO HoustonThreat Detection And ResponseRemote MonitoringConstructionCloud Migration SupportEnterprise SoftwareEnterprisesComputer SoftwareInformation Technology & ServicesComputer & Network SecurityHealth CareHealth, Wellness & FitnessHospital & Health CareOutsourcing/offshoringManagement ConsultingMechanical Or Industrial EngineeringFinancial Services

Maturity score breakdown

94Aof maturity score
  • Classification20
  • Size14
  • Growth12
  • Tech Stack9
  • Verified Email8
  • Verticals6
  • SEO Presence6
  • Market Centrality5
  • Revenue4
  • Decision Makers4
  • Reviews Volume3
  • Service Breadth3

Team by department

13 people across 5 departments
  • Engineering5
  • Sales3
  • Consulting2
  • Information Technology2
  • Arts And Design1

Reputation timeline

Rating
4.8
Reviews
33
Rating distribution
sample of 5 / 33
  • 5★5
  • 4★0
  • 3★0
  • 2★0
  • 1★0

Voice of customer

Positive

CITOC delivers exceptional managed IT services with highly responsive, knowledgeable staff and transparent business practices that exceed customer expectations.

What customers praise
  • Quick response times and issue resolution
  • Knowledgeable, friendly, and professional staff
  • Transparent processes and proactive problem-solving

Google reviews

Showing 5 of 33 · avg 4.8
5 positive (4–5★)0 neutral (3★)0 negative (1–2★)
Praise · positive reviews
  • Alec V4/14/2026
    ★★★★★5.0

    We’ve been using CITOC here in Houston for our IT, and it’s been a big improvement from our last provider. Response times are quick, issues actually get resolved, and everything just runs smoother day to day. Their team is easy to work with and explains things clearly without overcomplicating it or pushing extra services. Overall, solid and reliable—exactly what you want from an IT company.

  • Jeff Hallinan11/5/2025
    ★★★★★5.0

    Sam helped me set up a individual share folder that was in a network drive that others had access to and did it with efficiency. He Identified possible future issues with add additional employees and suggested setting up the permission in a particular way. His knowledge and proactiveness has streamlined any action that involves this fold.

  • Scot Dye3/7/2025
    ★★★★★5.0

    The techs at CITOC are absolutely great to work with! They know their stuff and are able to fix issues quickly. Brent was quite friendly, knowledgeable, professional, and got us going quickly. Thanks Brent!!

  • Kristin Jones10/31/2024
    ★★★★★5.0

    Great team of IT professionals. Always happy to help with whatever craziness our team creates! Thank you to all who manage our system, and madness :)

  • Patrick Little4/26/2024
    ★★★★★5.0

    We are newcomers to CITOC this year, and they have truly been a breath of fresh air. The staff exhibits exceptional organization, friendliness, and responsiveness. Additionally, their business processes offer a level of transparency we previously thought unattainable. We are thrilled to have them as our IT partner.

Complaints · negative reviews
None in sample.

SEO signal

as of 7/8/2026
Semrush rank
232,967
Organic kw
2,739
Organic traffic
7,425
Traffic value / mo
$114K
Paid kw
0
Ranking profile
  • Top 35
  • 4–1010
  • 11–205
  • 21–500
  • 51–1000
Top 3
5
Top 10
15
Avg position
6.4
Total demand / mo
5,930
Branded vs non-branded
1 branded · 19 non-branded
Top ranking keywords
KeywordPosVolume
it services houston141,600
it helpdesk support111,000
houston network support11390
houston helpdesk service1390
top industries14390
computer network support houston9320
houston computer network support12320
help desk service houston5260
helpdesk service houston1210
citocbrand1170
houston industries7140
houston data recovery9140
industries in houston texas4110
industries in houston tx4110
houston texas industries690
raid-server.us-datarecovery-houston.com590
major industries in houston tx450
industries in houston450
main industries in houston350
major industries in houston350

Local MSPs · Houston

Top 12 by maturity

Decision-makers · 10

Belle Rebiere
Sales· Entry
LinkedIn ▸
David Grooms
Vice President· VP
LinkedIn ▸
Devyn Humphrey
Senior Software Engineer· Senior
LinkedIn ▸
Greg Henry
Business Development Manager· Manager
LinkedIn ▸
Jaharre Shepard
MSP Engineer· Entry
LinkedIn ▸
Jeff Foley
vCIO
LinkedIn ▸
Rafael Abadilla
LinkedIn ▸
Sam Rahiminejad
NOC engineer
LinkedIn ▸
Tiachia Griffin
Accountant
LinkedIn ▸
Victor Neil
Information Technology Consultant· Manager
LinkedIn ▸

Last seen 7/6/2026 · signal integrity nominal