Preactive IT Solutions
A▸About
Preactive IT Solutions is a Managed Service Provider based in Texas, founded in 2003 by CEO Charles Swihart. The company specializes in providing secure and responsive IT services for mid-sized firms in the construction, engineering, oil & gas, and manufacturing sectors, primarily serving businesses with 30 to 400 employees in Houston, Austin, and San Antonio. Headquartered in Houston, Preactive IT Solutions has evolved from a garage startup into an award-winning MSP, recognized as one of the top 501 Managed IT Service firms globally in 2018. The company offers a range of managed IT services, including proactive system maintenance, 24/7 monitoring, cybersecurity, and business continuity solutions. Their expertise extends to specialized IT for industry software and VoIP phone systems, ensuring tailored support for various clients, including MEP firms and general contractors. With a dedicated team of Microsoft Certified Technicians, Preactive IT Solutions focuses on enhancing project efficiency and minimizing downtime for its clients.
- HQ
- 1220 Blalock Rd Ste 345, Houston, TX 77055 · Map ▸
- Phone
- (832) 944-6250
▸Website snapshot
▸Firmographics
- MSP type
- MSP
- Ownership
- Independent
- Revenue
- $5M - $10M
- Total funding
- —
- Employees
- 38
- Growth 12m
- 22%
- Growth 24m
- 47%
- Hiring now
- No
- Footprint
- Regional· TX
- HQ
- 1220 Blalock Rd Ste 345, Houston, TX 77055
- Locations
- 4
- Phone
- (832) 944-6250
- Domain registered
- 8/21/2014
- Web platform
Hubspot Cms
- NAICS
- 541513, 541512, 541519
▸Positioning
▸Maturity score breakdown
- Classification20
- Size14
- Growth12
- Tech Stack9
- Verified Email8
- Verticals6
- Reviews Volume5
- Market Centrality5
- Hiring4
- SEO Presence4
- Decision Makers4
- Service Breadth4
- Footprint3
- Marketing Site2
▸Team by department
- Information Technology19
- Support6
- Operations5
- Sales3
- Marketing3
- Engineering3
- Entrepreneurship3
- Finance1
- Business Development1
▸Reputation timeline
- 5★5
- 4★0
- 3★0
- 2★0
- 1★0
▸Voice of customer
Preactive IT Solutions receives universal praise for exceptionally responsive, knowledgeable support staff who resolve issues promptly and treat customers with patience and professionalism.
- ✓Quick problem resolution and patient support
- ✓Responsive real-person support without transfers
- ✓Knowledgeable team that works collaboratively
▸Google reviews
- Orebotse Moseki6/13/2025★★★★★5.0
J.T was really awesome. I like that he could help me, help him so that he could get it right to help me. That was awesome! Even after our communication got disconnected, in the space of the 'username' him and I were communicating, writing each other messages and that was super cool to connect with someone like that half way across the world. We were in proper sync! Great job J.T!
- Kay Garris5/1/2025★★★★★5.0
Preactive I cannot tell you how many times we have had to call, they always go above and beyond to resolve any issues in a prompt manner! We have had the privilege of getting to know the staff very well, the problem solves the issues as a TEAM!!! LOVE OUR IT GUYS! Marlon ,Grant ,JT, Chris, Steven even Jake super GROUP
- acct8/26/2024★★★★★5.0
Jess, Marlon, JT, Ryan are the best.... they are quick at fixing my unsolved problems and patient with me when I am not good with software terminology. Preactive IT Solutions is fast and ready to help out in any small situation.
- Alan Fritsche5/8/2024★★★★★5.0
Preactive has GREAT Service! The support line is answered by a real person that is usually able to take care of the issue without having to transfer, call back or set up a ticket. Jess is the name of the support tech that helped me, but all of our employees report the same great service no matter who answers their call. Preactive is the 4th IT firm we have used, and by far the best! Please keep up the great work! Alan Fritsche, Owner.
- Rick Rick6/10/2021★★★★★5.0
I have used Preactive IT for my business for over 7 years. I have nothing but positive things to say about Charles and his team. His staff and techs are very helpful and knowledgeable. Specifically, Dave Liebl is the tech that has been servicing my account and he has done an excellent job over the last few years. I highly recommend Dave because of his expertise. Dave takes the time to explain and resolve any issues or provide recommendations.
▸SEO signal
- Top 311
- 4–106
- 11–202
- 21–501
- 51–1000
| Keyword | Pos | Volume |
|---|---|---|
| it solutions near mebrand | 13 | 1,600 |
| it services houston | 21 | 1,600 |
| local it companies near me | 3 | 1,600 |
| it services austin | 8 | 720 |
| austin it services | 9 | 390 |
| austin it support | 12 | 390 |
| it solutions houstonbrand | 6 | 320 |
| preactivebrand | 1 | 260 |
| it support for construction houston | 3 | 170 |
| endpoint services dallas | 8 | 140 |
| it service austin | 4 | 110 |
| preactive it solutionsbrand | 1 | 110 |
| voip consultants | 3 | 90 |
| it support for construction in houston | 3 | 90 |
| austin it service | 1 | 90 |
| managed microsoft office 365 san antonio | 2 | 90 |
| austin office 365 migration services | 4 | 70 |
| houston tech consulting | 1 | 50 |
| houston technology consulting | 2 | 50 |
| managed m365 security services texas | 3 | 50 |
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