Report · preactiveit.com
Preactive IT Solutions logo

Preactive IT Solutions

A
Maturity
100
Tier A
Rating
5.0
117 reviews
Headcount
38
0%6m
Founded
2003
12y domain

About

Preactive IT Solutions is a Managed Service Provider based in Texas, founded in 2003 by CEO Charles Swihart. The company specializes in providing secure and responsive IT services for mid-sized firms in the construction, engineering, oil & gas, and manufacturing sectors, primarily serving businesses with 30 to 400 employees in Houston, Austin, and San Antonio. Headquartered in Houston, Preactive IT Solutions has evolved from a garage startup into an award-winning MSP, recognized as one of the top 501 Managed IT Service firms globally in 2018. The company offers a range of managed IT services, including proactive system maintenance, 24/7 monitoring, cybersecurity, and business continuity solutions. Their expertise extends to specialized IT for industry software and VoIP phone systems, ensuring tailored support for various clients, including MEP firms and general contractors. With a dedicated team of Microsoft Certified Technicians, Preactive IT Solutions focuses on enhancing project efficiency and minimizing downtime for its clients.

HQ
1220 Blalock Rd Ste 345, Houston, TX 77055 · Map ▸

Website snapshot

Preactive IT Solutions homepage

Firmographics

MSP type
MSP
Ownership
Independent
Revenue
$5M - $10M
Total funding
Employees
38
Growth 12m
22%
Growth 24m
47%
Hiring now
No
Footprint
Regional· TX
HQ
1220 Blalock Rd Ste 345, Houston, TX 77055
Locations
4
Phone
(832) 944-6250
Domain registered
8/21/2014
Web platform
Hubspot Cms
NAICS
541513, 541512, 541519

Positioning

Verticals
ConstructionManufacturing
Service mix
Cloud MigrationCo Managed ITCybersecurityMicrosoft 365VOIP Ucaas
Tech stack
YouTubeAutotaskHornetsecurity Spam And Malware ProtectionTwilio Sendgrid Email APISendgridOutlookMailchimp MandrillLeadfeederSophosMicrosoft ExchangeGoogle Font APIOffice365Microsoft Exchange OnlineWordpress.orgInfusionsoftMicrosoft PowerpointMailchimp Transactional Email (formerly Mandrill)Mobile FriendlySlackMicrosoft 365Cloudflare DNSHubSpotCloudflare HostingNew RelicMicrosoft 365 Apps & ServicesGoogle Search ConsoleMicrosoft ExcelGoogle Tag Manager
Keywords
Ransomware Reversal SystemVOIP Phone SystemsRevit Server PerformanceDark Web MonitoringAutocadRevitBluebeamNetwork SecurityManaged IT ServiceCyber SecurityHIPAA ComplianceComputer Networking ProductsManaged ITManufacturing IT SupportEmployee TrainingIndustry Specific IT SolutionsCloud Migration ServicesVulnerability AssessmentsProject Data SecurityIT ConsultingEngineering Firm IT SolutionsTrust Maturity Model ImplementationEmployee Training ModulesIndustry Specific SolutionsEngineeringServicesBusiness Continuity PlanningZero Trust Architecture For ConstructionCloud MigrationBusiness ContinuityHybrid Cloud SolutionsSecurity Information And Event Management (siem)Operational EfficiencyMobile Device SecurityOil & Gas CybersecurityJob Site Connectivity SolutionsMulti Factor AuthenticationEndpoint ProtectionConsultingBim Tool OptimizationRemote Job Site SecurityCloud SecurityIT InfrastructureOil & GasCompliance ManagementEndpoint Detection And ResponseClient Focused ITDisaster RecoveryIT FrameworksCyber Threat DetectionThreat ResponseProactive MaintenanceIT Strategy DevelopmentConstruction Industry IT SupportManaged IT ServicesIT Process Automation For ConstructionRemote SupportThreat DetectionIT Infrastructure ManagementRegulatory ComplianceOil & Gas IT SupportCompliance AuditsIT SupportZero Trust SecurityCybersecurity ServicesManufacturing IT OptimizationVulnerability ManagementIT Asset ManagementManufacturingCybersecurityRisk AssessmentsEngineering IT SupportNetwork SegmentationProactive System MonitoringProcess Driven ITB2BEmployee Cybersecurity TrainingIT Process OptimizationComputer Systems Design And Related Services24/7 MonitoringTrust MaturityConstructionConstruction IT SupportIncident ResponseIndustry Specific Cybersecurity FrameworksEnergy UtilitiesConstruction Real EstateInformation Technology & ServicesComputer & Network SecurityManagement ConsultingOil & EnergyMechanical Or Industrial Engineering

Maturity score breakdown

100Aof maturity score
  • Classification20
  • Size14
  • Growth12
  • Tech Stack9
  • Verified Email8
  • Verticals6
  • Reviews Volume5
  • Market Centrality5
  • Hiring4
  • SEO Presence4
  • Decision Makers4
  • Service Breadth4
  • Footprint3
  • Marketing Site2

Team by department

44 people across 9 departments
  • Information Technology19
  • Support6
  • Operations5
  • Sales3
  • Marketing3
  • Engineering3
  • Entrepreneurship3
  • Finance1
  • Business Development1

Reputation timeline

Rating
5.0
Reviews
117
Rating distribution
sample of 5 / 117
  • 5★5
  • 4★0
  • 3★0
  • 2★0
  • 1★0

Voice of customer

Positive

Preactive IT Solutions receives universal praise for exceptionally responsive, knowledgeable support staff who resolve issues promptly and treat customers with patience and professionalism.

What customers praise
  • Quick problem resolution and patient support
  • Responsive real-person support without transfers
  • Knowledgeable team that works collaboratively

Google reviews

Showing 5 of 117 · avg 5.0
5 positive (4–5★)0 neutral (3★)0 negative (1–2★)
Praise · positive reviews
  • Orebotse Moseki6/13/2025
    ★★★★★5.0

    J.T was really awesome. I like that he could help me, help him so that he could get it right to help me. That was awesome! Even after our communication got disconnected, in the space of the 'username' him and I were communicating, writing each other messages and that was super cool to connect with someone like that half way across the world. We were in proper sync! Great job J.T!

  • Kay Garris5/1/2025
    ★★★★★5.0

    Preactive I cannot tell you how many times we have had to call, they always go above and beyond to resolve any issues in a prompt manner! We have had the privilege of getting to know the staff very well, the problem solves the issues as a TEAM!!! LOVE OUR IT GUYS! Marlon ,Grant ,JT, Chris, Steven even Jake super GROUP

  • acct8/26/2024
    ★★★★★5.0

    Jess, Marlon, JT, Ryan are the best.... they are quick at fixing my unsolved problems and patient with me when I am not good with software terminology. Preactive IT Solutions is fast and ready to help out in any small situation.

  • Alan Fritsche5/8/2024
    ★★★★★5.0

    Preactive has GREAT Service! The support line is answered by a real person that is usually able to take care of the issue without having to transfer, call back or set up a ticket. Jess is the name of the support tech that helped me, but all of our employees report the same great service no matter who answers their call. Preactive is the 4th IT firm we have used, and by far the best! Please keep up the great work! Alan Fritsche, Owner.

  • Rick Rick6/10/2021
    ★★★★★5.0

    I have used Preactive IT for my business for over 7 years. I have nothing but positive things to say about Charles and his team. His staff and techs are very helpful and knowledgeable. Specifically, Dave Liebl is the tech that has been servicing my account and he has done an excellent job over the last few years. I highly recommend Dave because of his expertise. Dave takes the time to explain and resolve any issues or provide recommendations.

Complaints · negative reviews
None in sample.

SEO signal

as of 7/8/2026
Semrush rank
982,198
Organic kw
1,424
Organic traffic
1,125
Traffic value / mo
$15K
Paid kw
0
Ranking profile
  • Top 311
  • 4–106
  • 11–202
  • 21–501
  • 51–1000
Top 3
11
Top 10
17
Avg position
5.4
Total demand / mo
7,990
Branded vs non-branded
4 branded · 16 non-branded
Top ranking keywords
KeywordPosVolume
it solutions near mebrand131,600
it services houston211,600
local it companies near me31,600
it services austin8720
austin it services9390
austin it support12390
it solutions houstonbrand6320
preactivebrand1260
it support for construction houston3170
endpoint services dallas8140
it service austin4110
preactive it solutionsbrand1110
voip consultants390
it support for construction in houston390
austin it service190
managed microsoft office 365 san antonio290
austin office 365 migration services470
houston tech consulting150
houston technology consulting250
managed m365 security services texas350

Local MSPs · Houston

Top 12 by maturity

Decision-makers · 12

Alex Gernand
Systems Administrator· Senior
LinkedIn ▸
Baylee Holt
Support Technician· Entry
LinkedIn ▸
Billy Kidd
Sales Director· Director
LinkedIn ▸
Charles Swihart
Founder· C Suite
Richmond, Texas
LinkedIn ▸
Chris Collins
Project Engineer· Entry
LinkedIn ▸
Christopher Lee
Information Technology Analyst· Entry
LinkedIn ▸
Derek Reilly
Help Desk Technician· Entry
LinkedIn ▸
Jonathan Osterbeck
Tier 2 systems administrator
LinkedIn ▸
Keilyn Welch
LinkedIn ▸
Laurie Swihart
Co-Owner· C Suite
Richmond, Texas
LinkedIn ▸
Sabrina Jablonski
Executive Assistant· Senior
LinkedIn ▸
Steven Degregorio
IT Help Desk· Entry
LinkedIn ▸

Last seen 7/6/2026 · signal integrity nominal