CTMS
A▸About
CTMS is an Ohio-based managed IT services provider with over 30 years of experience, focusing on cybersecurity-first solutions for organizations in the Midwest. The company is dedicated to delivering stable, secure, and reliable IT infrastructure, helping businesses maintain high uptime and operate confidently in a digital environment. CTMS emphasizes a security-first approach and offers local engineering support, fostering long-term partnerships with clients. As a Microsoft Solutions Partner, CTMS provides comprehensive managed IT services tailored for regulated and mission-critical industries, including healthcare, manufacturing, legal, education, professional services, automotive, and nonprofits. Their services include proactive IT management, strong cybersecurity practices, and responsive local support. CTMS is committed to ensuring operational continuity and compliance for businesses that require expertise and stability in their technology environments.
- HQ
- 847 Pier Dr, Akron, OH 44307 · Map ▸
- Phone
- +1 844-286-7644
▸Website snapshot
▸Firmographics
- MSP type
- MSP
- Ownership
- Independent
- Revenue
- $10M - $20M
- Total funding
- —
- Employees
- 47
- Growth 12m
- 15%
- Growth 24m
- 56%
- Hiring now
- Yes · — roles
- Footprint
- Local· OH
- HQ
- 847 Pier Dr, Akron, OH 44307
- Locations
- 1
- Phone
- +1 844-286-7644
- Domain registered
- 6/30/2020
- Web platform
WordPress
- Email provider
Microsoft 365
- NAICS
- 541512, 541513
▸Positioning
SlackAkamai Cdn SolutionsWindows 8Remote
VeeamGoogle Tag ManagerPardotMicrosoft Windows Server 2012Amazon Route 53
OutlookCircle
SophosNginxGoogle Font APIOffice365Microsoft Sql Server Reporting ServicesMicrosoft Windows 10IT GlueMobile FriendlyMicrosoft Advanced Group Policy ManagementMicrosoft Exchange Server 2003Recaptcha
ConnectWiseGravity FormsCisco Unified Intelligence CenterRemote Desktop ServicesInfoblox DhcpGoogle Cloud HostingMicrosoft Office 365Windows 7AutotaskN Able N CentralCheckmkCisco Meraki Ms▸Maturity score breakdown
- Classification20
- Size14
- Growth12
- Tech Stack9
- Verified Email8
- Verticals6
- Reviews Volume5
- Market Centrality5
- Hiring4
- Decision Makers4
- Service Breadth4
- SEO Presence2
- Marketing Site2
▸Team by department
- Information Technology22
- Engineering11
- Operations4
- Sales3
- Marketing3
- Consulting3
- Arts And Design3
- Business Development2
- Finance1
- Support1
- Education1
- Accounting1
▸Reputation timeline
- 5★5
- 4★0
- 3★0
- 2★0
- 1★0
▸Voice of customer
CTMS delivers exceptional managed IT services with highly responsive, knowledgeable technicians who go above and beyond to resolve complex issues while keeping customers informed throughout the process.
- ✓Prompt and professional service
- ✓Persistent troubleshooting and on-site support
- ✓Clear communication and explanation of solutions
▸Google reviews
- Jeff Ashley11/13/2025★★★★★5.0
Very prompt and professional! Always good to work with Wes and the team!
- Sean Bradford8/20/2025★★★★★5.0
Very much appreciated Chad’s persistence in figuring out how to get me back up and working. He could not see clearly to diagnose remotely so he came on site for a closer look and worked with our DMS and figured it out the issue. My machine has never run quicker than it does now. Thank you Chad!
- Charles Kidd12/27/2024★★★★★5.0
Very good explanations and breaking down of the process to fixing the issue at hand! The agent that assisted me did so with grace and humility!!! I'd recommend CTMS to anyone in the need of IT Solutions!!
- Jason Mayer11/26/2024★★★★★5.0
I used the chat feature and Brooke answered immediately. I was having problems pulling reports from CDK so she tried troubleshooting the issue. The problem was more in depth so she contacted CDK and had then remote into my computer to find the remedy. Even the CDK tech had difficulties fixing the issue right away but eventually they figured it out and the problem was fixed. I appreciate Brooke's help in contacting CDK immediately to address the issue. The entire process only took about an hour but there was no back-n-forth on the phone or delay in getting it fixed.
- Traci Sigley7/15/2024★★★★★5.0
CTMS worked diligently for months to get a phone issue resolved for us. Jon continually pushed with our providers IT and phone systems IT support to get to the bottom of our issue. It was resolved and I was kept in the loop the entire time. GREAT EXPERIENCE!
▸SEO signal
- Top 312
- 4–106
- 11–201
- 21–501
- 51–1000
| Keyword | Pos | Volume |
|---|---|---|
| ctmsbrand | 21 | 9,900 |
| managed services cleveland | 11 | 480 |
| cleveland managed it services | 9 | 320 |
| managed it services akron | 8 | 320 |
| managed it services ohio | 2 | 170 |
| cleveland managed services | 8 | 170 |
| cybersecurity services cleveland | 3 | 140 |
| it support for property management | 7 | 110 |
| computer technology management services | 1 | 90 |
| technology management services | 2 | 90 |
| it consulting akron | 7 | 90 |
| technology and management services | 2 | 70 |
| cybersecurity services ohio | 3 | 70 |
| managed services ohio | 2 | 70 |
| it support for automotive | 3 | 50 |
| ctms incbrand | 3 | 50 |
| cleveland managed it | 7 | 50 |
| managed it services in ohio | 2 | 50 |
| ohio managed it support | 2 | 40 |
| ctms ohiobrand | 1 | 30 |
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