PCR Business Systems
A▸About
PCR Business Systems is an IT services company based in Akron, Ohio, founded in 2004. The company specializes in providing cost-effective IT solutions and managed services for small- to mid-sized businesses in the Akron, Hudson, Cleveland, and greater Northeast Ohio areas. With a focus on aligning technology with clients' growth and goals, PCR acts as a business partner rather than just a service provider. The company offers a range of services, including IT managed services, cybersecurity solutions, and technical support. Their managed services encompass ongoing management, consultation, and strategic IT planning, while their cybersecurity solutions emphasize security and compliance. PCR is one of the few Akron-based managed service providers that is SOC 2 audited, highlighting its commitment to security and reliability. The team is dedicated to improving productivity and efficiency for businesses that do not have in-house IT departments.
- HQ
- 61 N Cleveland Massillon Rd C, Akron, OH 44333 · Map ▸
- Phone
- +1 330-572-7575
▸Website snapshot
▸Firmographics
- MSP type
- MSP
- Ownership
- Independent
- Revenue
- $20M - $50M
- Total funding
- —
- Employees
- 21
- Growth 12m
- 22%
- Growth 24m
- 10%
- Hiring now
- No
- Footprint
- Local· OH
- HQ
- 61 N Cleveland Massillon Rd C, Akron, OH 44333
- Locations
- 1
- Phone
- +1 330-572-7575
- Domain registered
- 6/8/2010
- Web platform
Hubspot Cms
- Email provider
Mimecast
- NAICS
- 541513, 541512
▸Positioning
Salesforce
Slack
Microsoft 365Wp EngineAvayaHubSpotRemoteGodaddy DomainsMicrosoft 365 Apps & ServicesGoogle Search ConsolePostmarkMicrosoft Office 365Apple School ManagerAI
OutlookMimecastDynectMicrosoft Exchange▸Maturity score breakdown
- Classification20
- Size14
- Growth12
- Tech Stack9
- Verified Email8
- Verticals6
- Certifications5
- Reviews Volume5
- Market Centrality5
- Revenue4
- Decision Makers4
- Service Breadth4
- SEO Presence2
- Marketing Site2
▸Team by department
- Support5
- Information Technology5
- Legal1
- Marketing1
- Consulting1
- Engineering1
- Business Development1
▸Reputation timeline
- 5★5
- 4★0
- 3★0
- 2★0
- 1★0
▸Voice of customer
PCR Business Systems receives unanimous praise for exceptional customer service, rapid response times, and reliable IT support that customers trust long-term.
- ✓Quick response times and prompt issue resolution
- ✓Patient, friendly, and professional support team
- ✓Reliable and trustworthy service over many years
▸Google reviews
- JT Clark3/23/2026★★★★★5.0
My company has been doing business with PCR for 20 years. We are very happy with their services and support. Extremely reliable with great customer service!
- JM DDD1/24/2026★★★★★5.0
The team here is thorough, thoughtful, so patient, and always there when I need them. I'm beyond appreciative of their expertise and support.
- Ben Keating11/19/2025★★★★★5.0
We have been using PCR Business Support for a few years at our office and we could not be happier. The team is always quick to respond to any IT issue. They are friendly, reliable, and consistently helpful. I highly recommend them if you are looking for an IT company you can trust.
- Thaedion Dain7/17/2025★★★★★5.0
ThreatLocker recently flagged a DLL related to my CAD/CAM software, so I escalated the issue to PCR. Andy responded promptly and courteously, resolving the matter quickly and effectively. I appreciate the consistent support and expertise PCR provides to the company I work for—they help keep our systems running smoothly.
- Alex Schooley2/24/2025★★★★★5.0
Great company I had a frustrating login issue that was preventing me from accessing my account, but PCR Business Systems quickly stepped in and resolved it with ease. Their expertise, patience, and professionalism made the entire process smooth and stress-free. They took the time to explain the issue and ensured everything was working perfectly before closing the ticket. I truly appreciate their prompt response and excellent customer service. Highly recommend PCR Business Systems for any IT support needs—efficient, knowledgeable, and friendly! Thank you for your outstanding support!
▸SEO signal
- Top 315
- 4–105
- 11–200
- 21–500
- 51–1000
| Keyword | Pos | Volume |
|---|---|---|
| l10 | 8 | 2,400 |
| l 10 | 6 | 1,000 |
| fred factor | 6 | 590 |
| managed it services akron | 1 | 320 |
| network outsourcing cleveland | 5 | 320 |
| pcr business systemsbrand | 1 | 210 |
| managed it services in akron | 2 | 170 |
| the perfect day formula | 2 | 170 |
| cyber security companies akron | 1 | 170 |
| it services akron | 1 | 140 |
| it service plans | 3 | 140 |
| termclear business systemsbrand | 4 | 140 |
| it services for nonprofits near me | 1 | 140 |
| it support in akron | 2 | 110 |
| managed it akron | 3 | 90 |
| outsourced helpdesk support akron | 3 | 90 |
| akron it firm | 2 | 90 |
| managed services akron oh | 1 | 70 |
| akron managed services provider | 1 | 50 |
| pcr businessbrand | 1 | 30 |
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