Report · ctsinet.com
Maturity
100
Tier A
Rating
4.9
62 reviews
Headcount
90
4.5%6m
Founded
1985
31y domain

About

Computer Transition Services, Inc. (CTSI) is a locally owned IT solutions provider based in Lubbock, Texas, with additional offices in Midland, Abilene, and Amarillo. Founded in 1985, CTSI has over 37 years of experience in delivering comprehensive business computing solutions. The company focuses on proactive IT management, allowing clients to concentrate on their core operations. With a team of 100-249 professionals, CTSI emphasizes customer experience, strategic IT planning, and robust cybersecurity. CTSI offers a wide range of managed IT services, including 24/7 monitoring, network support, and on-site computer repair. Their cybersecurity solutions provide real-time defense against threats, while their backup and disaster recovery services ensure data protection. The company also provides business communication tools, cloud services, and virtualization solutions. CTSI serves various industries, including healthcare, finance, manufacturing, education, and government, and is committed to enhancing business success through strategic technology use.

HQ
3223 S Loop 289 #556, Lubbock, TX 79423 · Map ▸

Website snapshot

CTSI homepage

Firmographics

MSP type
MSP
Ownership
Independent
Revenue
$5M - $10M
Total funding
· Merger / Acquisition
Employees
90
Growth 12m
1.4%
Growth 24m
13%
Hiring now
Yes · — roles
Footprint
Regional· TX
HQ
3223 S Loop 289 #556, Lubbock, TX 79423
Locations
6
Phone
+1 806-793-8961
Domain registered
1/9/1996
Web platform
Hubspot Cms
NAICS
541513, 541512

Positioning

Verticals
EducationFinanceGovernmentHealthcareManufacturing
Service mix
Backup DrCloud MigrationComplianceCybersecurity
Certifications
HIPAA Compliant
Tech stack
Viewport MetaWordpress.orgAmazon SesVuejsWp EngineUserbackHubSpotSalesforce CRM AnalyticsHubspot Content HubGoogle Tag ManagerShutterstockCampaignmonitorWorkdayHotjarGoogle MapsVuejs DevelopmentBackbone Js LibraryNginxGoogle Font APIWorkday Payroll And Workforce ManagementProofpoint Email Security And ProtectionPower Bi DocumenterYelpWorkday RecruitGoogle Analytics 4 (ga4)Mobile FriendlyWorkday Human Capital ManagementExcel4appsConnectWiseGravity FormsGoogle Search CentralGoogle Search ConsoleGoogle Maps (non Paid Users)Microsoft Sql ServerMicrosoft Office 365GsapYouTubeGreensock Animation PlatformHubspot Marketing HubWorkday Cloud PlatformWistiaGoogle Analytics
Keywords
PcsMicrosoft SolutionsSecurityRemote AccessVirtualizationIp TelephonyNetwork MonitoringInternet FilteringWeb ConsultingBackupWirelessIT ConsultingServersBattery BackupCybersecurityHIPAA ComplianceCloudCollaborationunified CommunicationsEmail FilteringData Backup And Disaster RecoveryServer ManagementCybersecurity SolutionsProactive Network MaintenanceCloud ServicesManaged ServicesConsultingBusiness IntelligenceCloud MigrationInformation TechnologyVirtual Machine SnapshotsData ManagementComputer Systems Design And Related ServicesCloud ComputingRegulatory ComplianceB2BManaged IT ServicesSecurity MonitoringIT SupportData ProtectionCustom IT Service PlansEndpoint SecurityNetwork SupportIT SecurityHIPAA Security PoliciesBusiness CommunicationLayered Security SolutionsServicesOnsite Computer RepairIT InfrastructureHealthcareFinanceEducationTelecommunicationsInformation Technology & ServicesManagement ConsultingEnterprise SoftwareEnterprisesComputer SoftwareAnalyticsComputer & Network SecurityHealth CareHealth, Wellness & FitnessHospital & Health CareFinancial Services

Maturity score breakdown

100Aof maturity score
  • Classification20
  • Size18
  • Tech Stack9
  • Verified Email8
  • Growth7
  • Verticals6
  • Certifications5
  • Reviews Volume5
  • Market Centrality5
  • Hiring4
  • Decision Makers4
  • Service Breadth4
  • Footprint3
  • Revenue2
  • SEO Presence2
  • Marketing Site2

Team by department

45 people across 11 departments
  • Support8
  • Operations7
  • Information Technology6
  • Marketing5
  • Sales4
  • Finance4
  • Consulting4
  • Business Development4
  • Accounting1
  • Engineering1
  • Entrepreneurship1

Reputation timeline

Rating
4.9
Reviews
62
Rating distribution
sample of 5 / 62
  • 5★5
  • 4★0
  • 3★0
  • 2★0
  • 1★0

Voice of customer

Positive

CTSI receives unanimous praise for exceptional managed IT services, rapid response times, personalized solutions, and trustworthy, friendly customer service.

What customers praise
  • Quick response times and minimal downtime
  • Customized solutions tailored to client needs
  • Friendly, professional team with integrity

Google reviews

Showing 5 of 62 · avg 4.9
5 positive (4–5★)0 neutral (3★)0 negative (1–2★)
Praise · positive reviews
  • Lorena Brito9/22/2023
    ★★★★★5.0

    CTSI has excellent service. They always make us feel like any IT issue is of high priority. Although we experience downtime infrequently, their response times for technical assistance are quick, making it minimal and painless.

  • Thelma Gaddis12/21/2022
    ★★★★★5.0

    We are a long standing client of CTSI. They have helped us manage all of our IT needs with service, support, new product solutions, and server management. What sets them apart is their willingness to find solutions and products that work for you, not just trying to make you fit their service. Everyone talks about friendly service and professionalism but CTSI has shown that they add integrity to that by standing behind what they say, offering solutions and then customizing them to our needs. Probably the “One Thing” that really sets CTSI apart from other IT solutions was that when we called needing help, they come and come quickly! They really understand the importance of making sure your business does not have “Down Time!”

  • Jamie B12/9/2022
    ★★★★★5.0

    We have trusted CTSI with our managed services, disaster recovery, and general IT situation for over a decade and throughout that time they have been nothing but responsive, resourceful, and reasonably priced. I feel comfortable saying that our business could not function nearly as efficiently or effectively without their expertise.

  • Todd Timberlake8/28/2019
    ★★★★★5.0

    CTSI has been around for a long time. Longevity in the industry directly correlates to the success that they've had staying on top of technology changes and shifts while keeping their customers satisfied. I cannot think of another one of their competitors who parallels their honesty, integrity, and ability. Their attention to detail, and courtesy when the inevitable happens, is something that sets them apart. They are very sincerely the best in the business. Our company has entrusted them since their infancy. You should too!

  • Jay Hobbs8/23/2019
    ★★★★★5.0

    Julie and the whole team at CTSI are great to work with! We are very satisfied with the Managed Services they provide for our company. They are just downright "friendly" people and know their business. We are proud they are part of our IT team here at Manor Park in Midland, Texas.

Complaints · negative reviews
None in sample.

SEO signal

as of 7/8/2026
Semrush rank
1,140,734
Organic kw
501
Organic traffic
899
Traffic value / mo
$4K
Paid kw
0
Ranking profile
  • Top 316
  • 4–104
  • 11–200
  • 21–500
  • 51–1000
Top 3
16
Top 10
20
Avg position
2.2
Total demand / mo
5,710
Branded vs non-branded
3 branded · 17 non-branded
Top ranking keywords
KeywordPosVolume
managed it services plano11,300
it services plano7480
managed it services plano tx3390
plano it services5390
managed it services lubbock8390
services of computer2390
business computer services1390
it company lubbock4260
managed it support plano1260
plano it managed services2260
it managed services plano1210
business computer service1170
ctsi lubbockbrand1170
computer transition services inc1140
managed it plano1140
plano managed it services1110
network support plano190
computer transition services170
ctsi amarillobrand150
ctsi lubbock txbrand150

Local MSPs · Lubbock

Top 12 by maturity

Decision-makers · 2

David Baucum
CEO· C Suite
LinkedIn ▸
Scott Harris
Co-President, CSO· C Suite
Lubbock, Texas
LinkedIn ▸

Last seen 7/7/2026 · signal integrity nominal