Report · keystone.solutions
KeyStone Solutions logo

KeyStone Solutions

A
Maturity
96
Tier A
Rating
4.9
70 reviews
Headcount
32
-2.9%6m
Founded
2006

About

KeyStone Solutions is a Managed Service Provider (MSP) and cybersecurity firm based in Cleveland, Tennessee. Founded in 2006, the company specializes in IT support, infrastructure management, and security services tailored for small to medium-sized businesses across the United States. With a team of approximately 33 employees, KeyStone Solutions focuses on providing enterprise-class IT management that allows clients to concentrate on their core business activities. The company offers a range of services organized into two main areas: IT Management & Support and Cybersecurity & Compliance. Their IT Management services include a 24/7 help desk, network management, and cloud computing solutions. In the realm of cybersecurity, KeyStone provides threat protection, virtual Chief Information Security Officer (vCISO) services, and compliance support. They also manage various enterprise technologies and maintain partnerships with leading technology vendors, ensuring clients receive reliable and effective IT solutions.

HQ
117 Lupton Ln SW, Cleveland, TN 37311 · Map ▸

Website snapshot

KeyStone Solutions homepage

Firmographics

MSP type
MSP
Ownership
Independent
Revenue
$5M - $10M
Total funding
Employees
32
Growth 12m
9.7%
Growth 24m
9.7%
Hiring now
Yes · — roles
Footprint
Local
HQ
117 Lupton Ln SW, Cleveland, TN 37311
Locations
0
Phone
+1 423-464-6424
Email provider
Microsoft 365
NAICS
541513, 541512

Positioning

Verticals
ConstructionGovernmentHealthcare
Service mix
AI ServicesBackup DrComplianceCybersecurityMicrosoft 365VcioVOIP Ucaas
Certifications
CMMCHIPAA CompliantMSP 501SOC2
Tech stack
Microsoft Exchange OnlineGmailWordpress.orgMicrosoft 365ZscalerRemoteMicrosoft Email ProvidersGoogle CloudGoogle WorkspaceGoogle Tag ManagerBarracuda Spam FirewallGoogle AppsTwilio Sendgrid Email APIBarracuda NetworksSendgridOutlookMicrosoft ExchangeOffice365ApacheBarracuda Email Security ServiceApple Business ManagerMobile FriendlyAppriverAmazon AWSIotRecaptchaGodaddy HostingGodaddy DomainsMicrosoft 365 Apps & ServicesGoogle Search ConsoleMicrosoft Office 365Apple School ManagerAutotaskAIGoogle Cloud DNSActive CampaignDynect
Keywords
IT Services & IT ConsultingData ProtectionIT OutsourcingSOC 2 Type IiIT Help DeskCloud MigrationB2BIT SupportManaged Service ProviderRegulatory ComplianceRemote Help Desk SupportVulnerability AssessmentsConsultingSecurity Awareness TrainingSecurity Incident ResponseSecurity Incident CoordinationSecurity LeadershipSecurity ControlsNetwork ManagementSecurity Policy DevelopmentBusiness ContinuityRisk Assessment ServicesDisaster Recovery TestingCloud SecurityIT InfrastructureSecurity AuditsRisk ManagementSecurity & ComplianceManaged Service ProvidersServicesDisaster Recovery PlanningGrcSecurity PoliciesRegulatory Compliance SupportData BackupIT ConsultingCloud ServicesDisaster RecoveryManaged Security ServicesProactive MonitoringComputer Systems Design And Related ServicesNetwork SecurityCloud Security Best PracticesIT ManagementSOC 2 ComplianceInformation Technology And ServicesHybrid Cloud ManagementThreat DetectionCybersecurityBusiness ResilienceIncident Response PlanningVcisoFinanceInformation Technology & ServicesOutsourcing/offshoringManagement ConsultingCloud ComputingEnterprise SoftwareEnterprisesComputer SoftwareFinancial Services

Maturity score breakdown

96Aof maturity score
  • Classification20
  • Size14
  • Certifications12
  • Tech Stack9
  • Verified Email8
  • Growth7
  • Verticals6
  • Reviews Volume5
  • Hiring4
  • Decision Makers4
  • Service Breadth4
  • SEO Presence2
  • Market Centrality1

Team by department

19 people across 8 departments
  • Information Technology10
  • Engineering3
  • Sales1
  • Finance1
  • Support1
  • Operations1
  • Administrative1
  • Business Development1

Reputation timeline

Rating
4.9
Reviews
70
Rating distribution
sample of 5 / 70
  • 5★5
  • 4★0
  • 3★0
  • 2★0
  • 1★0

Voice of customer

Positive

Keystone Solutions receives consistently excellent reviews for responsive, knowledgeable, and courteous technical support across all interactions.

What customers praise
  • friendly and knowledgeable technicians
  • fast response times and quick resolutions
  • excellent explanations in easy-to-understand language

Google reviews

Showing 5 of 70 · avg 4.9
5 positive (4–5★)0 neutral (3★)0 negative (1–2★)
Praise · positive reviews
  • Janna Walker3/5/2026
    ★★★★★5.0

    Caleb was super responsive and helpful until we received resolution of our issue. Great job!

  • J.R. Hertwig1/12/2026
    ★★★★★5.0

    I've worked with a number of IT companies over the years, and Keystone Solutions has been the best IT support experience I've ever had. Cayden Cherry was the latest in a long line of techs who have been courteous, responsive, and consistently helped to resolve my issues or needs in a timely manner. My thanks to Cayden and to Keystone - please keep it up!

  • Jay12/12/2025
    ★★★★★5.0

    David Barber has helped me with IT issues on several occasions over the years and he is always super friendly and helpful. He always gets the issue resolved and explains what is going on in a way that I can understand. Thanks!

  • Austin Lacombe9/17/2025
    ★★★★★5.0

    Keystones provides IT support to my workplace and they are great. They always respond quickly and are very helpful. Every tech I've spoken to is very nice and understanding. Especially David Barber, he is truly the scanner guru and he is awesome at what he does. David goes the extra mile, he leaves no stone unturned while working through multiple issues/solutions until I my problems are fixed.

  • Annie Hinton8/29/2025
    ★★★★★5.0

    Shawn and Konnor are absolutely fantastic! They’re both incredibly knowledgeable, professional, and patient when it comes to solving tech issues. They quick to solve the problem with my computer, and had it fixed in no time, all while explaining everything in a way that was easy to understand. If a problem keeps popping up, they are happy and willing to dive in deeper.

Complaints · negative reviews
None in sample.

SEO signal

as of 7/8/2026
Semrush rank
3,575,451
Organic kw
143
Organic traffic
109
Traffic value / mo
$596
Paid kw
0
Ranking profile
  • Top 35
  • 4–102
  • 11–200
  • 21–506
  • 51–1003
Top 3
5
Top 10
7
Avg position
26.4
Total demand / mo
1,730
Branded vs non-branded
13 branded · 3 non-branded
Top ranking keywords
KeywordPosVolume
keystone solutionsbrand1260
what is inky25260
keystone solutions groupbrand6210
keystone consultantsbrand57170
keystone websitebrand34110
keystonetechbrand25110
keystone answering servicebrand3690
the key to the keystonebrand5890
keystibe3070
keystone tax solutions reviewsbrand4470
keystone itbrand370
keystone managed servicesbrand850
keystone supportbrand350
keystone solutions cleveland tnbrand140
essential components of incident response plan usa9140
keystone cleveland tnbrand140

Local MSPs · Cleveland

Top 12 by maturity

Decision-makers · 1

Preston West
CEO· C Suite
Cleveland, Tennessee
LinkedIn ▸

Last seen 7/6/2026 · signal integrity nominal