Kloud9
A▸About
Kloud9IT is an IT services and consulting company based in Cleveland, Ohio, founded in 2006 by Trent Milliron. With a team of 11-50 employees, Kloud9IT specializes in providing managed IT services, cloud solutions, and network support for small-to-medium businesses and nonprofits. The company emphasizes quality IT, cybersecurity, and exceptional customer service, offering flat monthly rates for its services. The company has evolved from a computer repair firm to a full-service managed IT provider, delivering solutions such as backup and disaster recovery, network security, and hosted VoIP phone systems. Kloud9IT also offers IT consulting and 24/7 support, ensuring reliable and professional assistance for its clients. As a member of The20, Kloud9IT is part of an elite group of managed service providers, committed to building trusted relationships with customers and partners.
- HQ
- 2600 Corporate Exchange Dr Ste 115, Columbus, OH 43231 · Map ▸
- Phone
- +1 216-393-2484
▸Website snapshot
▸Firmographics
- MSP type
- MSP
- Ownership
- Independent
- Revenue
- $1M - $5M
- Total funding
- —
- Employees
- 22
- Growth 12m
- 18%
- Growth 24m
- 54%
- Hiring now
- Yes · — roles
- Footprint
- Regional· OH
- HQ
- 2600 Corporate Exchange Dr Ste 115, Columbus, OH 43231
- Locations
- 3
- Phone
- +1 216-393-2484
- Domain registered
- 10/14/2011
- Web platform
WordPress
- NAICS
- 541512, 541513
▸Positioning
▸Maturity score breakdown
- Classification20
- Size14
- Growth12
- Tech Stack9
- Verified Email8
- Verticals6
- Certifications5
- Reviews Volume5
- Market Centrality5
- Hiring4
- Decision Makers4
- Service Breadth4
- Footprint3
- Revenue2
- SEO Presence2
- Marketing Site2
▸Team by department
- Information Technology6
- Support2
- Engineering2
- Business Development2
- Finance1
- Marketing1
- Operations1
- Human Resources1
▸Reputation timeline
- 5★5
- 4★0
- 3★0
- 2★0
- 1★0
▸Voice of customer
Kloud9 IT consistently delivers excellent service with knowledgeable, responsive technicians who are professional, kind, and skilled at explaining technical issues in accessible ways.
- ✓Responsive and quick technical support
- ✓Knowledgeable and patient technicians
- ✓Professional, kind, and easy to work with
▸Google reviews
- Adam Messmer6/11/2026★★★★★5.0
The folks at Kloud9 and Lauren, in particular, are great to work with! They are responsive and dedicated to finding the best solution. 10/10 would have them fix my pop ups again.
- St. Stephen's6/2/2026★★★★★5.0
Nathan at Kloud9 recently helped our office sort out a technical issue when utilizing our Church Windows program. Nathan was very considerate, and professional. We really appreciated his expertise, and kindness.
- Patti Peterson6/2/2026★★★★★5.0
Kloud9 IT has been a great asset to our business. The service is wonderful and quick. I was unable to access my remote desktop today. Anthony Reeves was kind, and even made me laugh as he quickly got me up and working again.
- Char3/31/2026★★★★★5.0
I really enjoy working with Kloud9it. Their team is knowledgeable, responsive, and easy to work with, especially for those that don’t “speak computer.” They explain things clearly without being overwhelming. The techs I work with regularly—especially Nate, Bobby, and Pete—are professional, helpful, and proactive. They handle everything from new device setups and cloud servers to troubleshooting, follow-ups, Microsoft Management, etc. (just to name a few). Overall, Kloud9it is a great partner for companies transitioning to the cloud and maintaining a secure network.
- Laura Copeland9/16/2025★★★★★5.0
The techs (Josh, Mark, Zach, et.al.) are always so patient and courteous. They're knowledgeable and keep working at a problem until they find the solution. Our office needs them often, and they are always ready to help. :-) Thanks much to Josh and the entire crew at Kloud9.
▸SEO signal
- Top 37
- 4–1010
- 11–200
- 21–501
- 51–1000
| Keyword | Pos | Volume |
|---|---|---|
| mail app | 33 | 4,400 |
| it managed services cleveland | 8 | 880 |
| hacking with a tablet | 10 | 720 |
| kloud 9 | 1 | 720 |
| it consulting cleveland | 7 | 720 |
| managed services cleveland | 7 | 480 |
| cleveland managed it services | 7 | 320 |
| tablet hacking | 5 | 260 |
| kloud9brand | 1 | 260 |
| cleveland managed services | 9 | 170 |
| managed it services in cleveland | 4 | 170 |
| what is hvd | 6 | 170 |
| cloud 9 solutions | 6 | 110 |
| professional features | 3 | 90 |
| kloud9 itbrand | 1 | 90 |
| kloud 9 it | 1 | 70 |
| network security cleveland | 3 | 70 |
| it checklist | 3 | 50 |
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