Report · kloud9it.com
Maturity
100
Tier A
Rating
4.9
108 reviews
Headcount
22
18%6m
Founded
2006
15y domain

About

Kloud9IT is an IT services and consulting company based in Cleveland, Ohio, founded in 2006 by Trent Milliron. With a team of 11-50 employees, Kloud9IT specializes in providing managed IT services, cloud solutions, and network support for small-to-medium businesses and nonprofits. The company emphasizes quality IT, cybersecurity, and exceptional customer service, offering flat monthly rates for its services. The company has evolved from a computer repair firm to a full-service managed IT provider, delivering solutions such as backup and disaster recovery, network security, and hosted VoIP phone systems. Kloud9IT also offers IT consulting and 24/7 support, ensuring reliable and professional assistance for its clients. As a member of The20, Kloud9IT is part of an elite group of managed service providers, committed to building trusted relationships with customers and partners.

HQ
2600 Corporate Exchange Dr Ste 115, Columbus, OH 43231 · Map ▸

Website snapshot

Kloud9 homepage

Firmographics

MSP type
MSP
Ownership
Independent
Revenue
$1M - $5M
Total funding
Employees
22
Growth 12m
18%
Growth 24m
54%
Hiring now
Yes · — roles
Footprint
Regional· OH
HQ
2600 Corporate Exchange Dr Ste 115, Columbus, OH 43231
Locations
3
Phone
+1 216-393-2484
Domain registered
10/14/2011
Web platform
WordPress
NAICS
541512, 541513

Positioning

Verticals
ConstructionGovernmentManufacturing
Service mix
Backup DrCloud MigrationComplianceCybersecurityMicrosoft 365VOIP Ucaas
Certifications
CMMC
Tech stack
AdrollFacebook Conversion TrackingMicrosoft 365Cloudflare DNSCloudflare HostingMeta Ads ManagerMeta AdsFacebookBing AdsYoastOutlookGoogle MapsFacebook WidgetCaptchaGoogle Font APIOffice365Microsoft AdvertisingFlexsliderProofpoint Email Security And ProtectionApple Business ManagerFacebook Custom AudiencesRecaptchaSequence Monitor SpfMicrosoft AdcenterGravity FormsGoogle Search CentralMicrosoft 365 Apps & ServicesCloudflareMicrosoft Office 365JetpackApple School ManagerGoogle Adwords ConversionAkismetZoominfo SalesRollworks Account Based PlatformWistiaTawk.toClarity SdmViewport MetaCallrailWordpress.orgSlackLinkedin AdsRemoteMicrosoft Email ProvidersWordPressProofpointCloudflare CdnGoogle Tag ManagerCampaignmonitorFacebook For BusinessMicrosoft ClarityMicrosoft ExchangeFacebook MetaInfusionsoftLinkedin Marketing SolutionsZoominfo DaasMobile FriendlyFacebook Login (connect)SmartlookZoominfoGoogle Search ConsoleGoogle Maps (non Paid Users)YouTubeBabelMeta PixelPrimengFacebook PixelBootstrap FrameworkMicrosoft Exchange Online
Keywords
CybersecurityCMMCCloud ComputingB2B ITBdrHaasHosted SolutionsManaged ServicesComanaged ITIT ConsultingNetwork SecurityHosted VOIPMember Of The20SAASHosted DesktopsIT Services & IT ConsultingEnterprise SoftwareEnterprisesComputer SoftwareInformation Technology & ServicesB2BManagement Consulting

Maturity score breakdown

100Aof maturity score
  • Classification20
  • Size14
  • Growth12
  • Tech Stack9
  • Verified Email8
  • Verticals6
  • Certifications5
  • Reviews Volume5
  • Market Centrality5
  • Hiring4
  • Decision Makers4
  • Service Breadth4
  • Footprint3
  • Revenue2
  • SEO Presence2
  • Marketing Site2

Team by department

16 people across 8 departments
  • Information Technology6
  • Support2
  • Engineering2
  • Business Development2
  • Finance1
  • Marketing1
  • Operations1
  • Human Resources1

Reputation timeline

Rating
4.9
Reviews
108
Rating distribution
sample of 5 / 108
  • 5★5
  • 4★0
  • 3★0
  • 2★0
  • 1★0

Voice of customer

Positive

Kloud9 IT consistently delivers excellent service with knowledgeable, responsive technicians who are professional, kind, and skilled at explaining technical issues in accessible ways.

What customers praise
  • Responsive and quick technical support
  • Knowledgeable and patient technicians
  • Professional, kind, and easy to work with

Google reviews

Showing 5 of 108 · avg 4.9
5 positive (4–5★)0 neutral (3★)0 negative (1–2★)
Praise · positive reviews
  • Adam Messmer6/11/2026
    ★★★★★5.0

    The folks at Kloud9 and Lauren, in particular, are great to work with! They are responsive and dedicated to finding the best solution. 10/10 would have them fix my pop ups again.

  • St. Stephen's6/2/2026
    ★★★★★5.0

    Nathan at Kloud9 recently helped our office sort out a technical issue when utilizing our Church Windows program. Nathan was very considerate, and professional. We really appreciated his expertise, and kindness.

  • Patti Peterson6/2/2026
    ★★★★★5.0

    Kloud9 IT has been a great asset to our business. The service is wonderful and quick. I was unable to access my remote desktop today. Anthony Reeves was kind, and even made me laugh as he quickly got me up and working again.

  • Char3/31/2026
    ★★★★★5.0

    I really enjoy working with Kloud9it. Their team is knowledgeable, responsive, and easy to work with, especially for those that don’t “speak computer.” They explain things clearly without being overwhelming. The techs I work with regularly—especially Nate, Bobby, and Pete—are professional, helpful, and proactive. They handle everything from new device setups and cloud servers to troubleshooting, follow-ups, Microsoft Management, etc. (just to name a few). Overall, Kloud9it is a great partner for companies transitioning to the cloud and maintaining a secure network.

  • Laura Copeland9/16/2025
    ★★★★★5.0

    The techs (Josh, Mark, Zach, et.al.) are always so patient and courteous. They're knowledgeable and keep working at a problem until they find the solution. Our office needs them often, and they are always ready to help. :-) Thanks much to Josh and the entire crew at Kloud9.

Complaints · negative reviews
None in sample.

SEO signal

as of 7/8/2026
Semrush rank
1,124,952
Organic kw
1,014
Organic traffic
918
Traffic value / mo
$9K
Paid kw
0
Ranking profile
  • Top 37
  • 4–1010
  • 11–200
  • 21–501
  • 51–1000
Top 3
7
Top 10
17
Avg position
6.4
Total demand / mo
9,750
Branded vs non-branded
2 branded · 16 non-branded
Top ranking keywords
KeywordPosVolume
mail app334,400
it managed services cleveland8880
hacking with a tablet10720
kloud 91720
it consulting cleveland7720
managed services cleveland7480
cleveland managed it services7320
tablet hacking5260
kloud9brand1260
cleveland managed services9170
managed it services in cleveland4170
what is hvd6170
cloud 9 solutions6110
professional features390
kloud9 itbrand190
kloud 9 it170
network security cleveland370
it checklist350

Local MSPs · Cleveland

Top 12 by maturity

Decision-makers · 2

Dickon Newman
Chief Information Security Officer· C Suite
LinkedIn ▸
Nicole Milliron
Director Of Operations· Director
LinkedIn ▸

Last seen 7/6/2026 · signal integrity nominal