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Report · level10solutions.com

ICX Managed Services

level10solutions.com·www.level10solutions.com·LinkedIn·Twitter·Facebook·Google Maps

▸ Maturity

Tier A

▸ Rating

5.0

70 reviews

▸ Headcount

0%6m

▸ Founded

2010

22y domain

▸About

Level 10 Solutions is a managed IT services provider based in Jacksonville, Florida. The company delivers customized technology solutions to various sectors, including insurance, finance, logistics, medical, non-profit, and professional services. They focus on enhancing organizational efficiency through secure IT infrastructure, automation, and expert support. The company offers a comprehensive range of managed IT services, including cloud solutions with Microsoft Azure and Office 365, cybersecurity, network infrastructure management, and day-to-day service desk support. Level 10 Solutions takes a flexible approach, acting as a full IT department or supplementing existing teams. With over 80 years of combined experience, they aim to empower organizations with innovative technology to drive growth and productivity.

HQ: 4114 Sunbeam Rd Ste 102, Jacksonville, FL 32257 · Map ▸
Phone: +1 904-208-2195

▸Website snapshot

View live ▸

▸Firmographics

MSP type: MSP
Ownership: Independent
Revenue: $20M - $50M
Total funding: —
Employees: 16
Growth 12m: 31%
Growth 24m: 55%
Hiring now: No
Footprint: Local· FL
HQ: 4114 Sunbeam Rd Ste 102, Jacksonville, FL 32257
Locations: 1
Phone: +1 904-208-2195
Domain registered: 8/27/2004
Web platform: WordPress
Email provider: Microsoft 365
NAICS: 541512, 541513

▸Positioning

▸ Verticals

Nonprofit

▸ Service mix

Cybersecurity

▸ Certifications

MSP 501

▸ Tech stack

PrimengGoogle AnalyticsViewport MetaMicrosoft Exchange OnlineWordpress.orgAndroidHsts

Microsoft 365Cloudflare DNSRemoteMicrosoft Email Providers

Facebook

WordPressCloudflare CdnPriority HintsGoogle Tag ManagerContact Form 7YoastExclaimerJquery Migrate

OutlookGoogle MapsFacebook Social PluginsFacebook SdkMicrosoft ExchangeCaptchaNginxGoogle Font APIMicro

SalesforceSite KitMobile FriendlyNetapp SanIotJqueryRecaptchaSalesforce Sales CloudRssGodaddy HostingGodaddy DomainsMicrosoft 365 Apps & Services

CloudflareGoogle Maps (non Paid Users)

JumpcloudAIOpen Graph

▸ Keywords

Infrastructure DesignRisk AssessmentVirtualizationBusiness Process AutomationData ProtectionWorkflow AutomationConsultingNon ProfitManaged Print ServicesNetwork Performance OptimizationServicesWorkflow PlatformsCloud MigrationIT Support And ManagementEnterprise Level ToolsIT StrategyDisaster RecoveryLogisticsData BackupComputer Systems Design And Related ServicesNetwork Security AuditsCloud HostingBusiness IT SolutionsBusiness IntelligenceCustom Infrastructure SolutionsMicrosoft AzureEndpoint ProtectionIT AssessmentRemote MonitoringOperational EfficiencyManaged Network ServicesBusiness AutomationThreat DetectionInformation TechnologyCybersecurity And ComplianceIT Consulting And StrategySecurity MonitoringVOIP Phone SystemsManaged IT ServicesCloud SolutionsRegulatory ComplianceB2BCloud SecurityIT Risk MitigationIT InfrastructureNetwork Security ToolsCybersecurityIT Asset ManagementOffice 365Automation PlatformsHealthcareNetwork DesignDigital TransformationData SecurityIT SupportNetwork SecurityBusiness ContinuityAutomationPatch ManagementServer DeploymentIT ConsultingSecurity ComplianceNetwork ManagementDisaster Recovery SolutionsProactive MonitoringFinanceTransportation & LogisticsNonprofit Organization ManagementPrintingManaged ServicesCloud ComputingEnterprise SoftwareEnterprisesComputer SoftwareInformation Technology & ServicesAnalyticsHealth CareHealth, Wellness & FitnessHospital & Health CareComputer & Network SecurityManagement ConsultingFinancial Services

▸Maturity score breakdown

89Aof maturity score

Classification20
Size14
Growth12
Tech Stack9
Verified Email8
Certifications5
Reviews Volume5
Revenue4
Decision Makers4
Verticals3
SEO Presence2
Marketing Site2
Service Breadth1

▸Team by department

13 people across 6 departments

Support3
Engineering3
Accounting2
Business Development2
Information Technology2
Operations1

▸Reputation timeline

▸ Rating

5.0

▸ Reviews

▸ Rating distribution

sample of 5 / 70

5★5
4★0
3★0
2★0
1★0

▸Voice of customer

Positive

All customers praised Level 10 Solutions and ICX Managed Services for fast, efficient technical support with knowledgeable staff who resolve issues on the first contact.

▸ What customers praise

✓Quick issue resolution
✓Knowledgeable and patient support staff
✓Highly responsive service

▸Google reviews

Showing 5 of 70 · avg 5.0★

▲ 5 positive (4–5★)◆ 0 neutral (3★)▼ 0 negative (1–2★)

▸ Praise · positive reviews

Kimberly Castlin6/18/2026
★★★★★5.0
Hi David with Level 10 is awesome answered by call early this morning and took care of my printer issue quickly so that I could get back to work.
Samantha Ingham5/22/2026
★★★★★5.0
I want to recognize Warren with ICX Managed Services for providing exceptional service in helping me resolve my technical issue. He was patient, knowledgeable, and quickly identified the problem while working efficiently to get everything resolved without unnecessary delays. Excellent support—thank you, Warren!
Eric Witherspoon (Spoon)3/24/2026
★★★★★5.0
Level 10 solutions. I have been working with this company for 5 years. And they have been giving superb customer service, and they are versed in its solutions. Thank you, level ten, and keep up the good work. Special recognition to Todd.. IT. Guru, keep up the good work
Alexandra Pollick2/19/2026
★★★★★5.0
I needed help resetting my MFA on my work computer. Level 10 opened the ticket immediately and had everything reset for me right away so that I could get back up and running without losing any time. Highly responsive and helpful, getting it fixed on the first try.
Priscilla Miller9/25/2025
★★★★★5.0
I was experiencing a authentication loop trying to access my email through my personal phone. I emailed Level 10 Solutions and they were very efficient in helping solve my problem. They got me back online and into my email quickly. Thank you, Level 10!

▸ Complaints · negative reviews

None in sample.

▸SEO signal

as of 7/9/2026

▸ Semrush rank

3,095,819

▸ Organic kw

▸ Organic traffic

150

▸ Traffic value / mo

$107

▸ Paid kw

▸ Ranking profile

Top 31
4–102
11–204
21–504
51–1002

Top 3

Top 10

Avg position

26.2

Total demand / mo

6,600

Branded vs non-branded

0 branded · 13 non-branded

▸ Top ranking keywords

Keyword	Pos	Volume
level 10	10	3,600
level10	11	1,000
is this the only level	60	720
level ten	18	320
10 solution	50	210
hipaa compliance technology	59	210
level 10 solutions	1	110
10 levels	15	110
level 10 matrix com	24	90
10dot	40	70
level 10 matrix.com	31	70
technology service business	8	50
level solutions group	14	40