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Report · scarlettgroup.com

The Scarlett Group

scarlettgroup.com·www.scarlettgroup.com·LinkedIn·Twitter·Facebook·Google Maps

▸ Maturity

Tier A

▸ Rating

4.2

10 reviews

▸ Headcount

-3.0%6m

▸ Founded

2007

19y domain

▸About

The Scarlett Group is a GSA-Certified IT consulting and managed services provider founded in 2006, specializing in applied business applications and cybersecurity solutions. Based in Orange Park/Jacksonville, Florida, the company serves middle-market businesses, small businesses, and government sectors primarily in the Southeast United States. It is recognized as a leading IT consulting provider for the Architecture, Engineering, and Construction (AEC) industries, while also catering to healthcare, law, and manufacturing sectors. The Scarlett Group offers a range of services, including managed IT, co-managed IT, cybersecurity assessments, IT consulting, cloud modernization, and colocation services. The firm employs around 58 people and has an estimated revenue of $8.3 million for 2024. With collaboration centers in Orlando, Tampa, Raleigh, and Charlotte, the company focuses on simplifying IT and fostering innovation, allowing clients to concentrate on their core business objectives.

HQ: 4800 Spring Park Rd, Jacksonville, FL 32207 · Map ▸
Phone: +1 904-688-2211

▸Website snapshot

View live ▸

▸Firmographics

MSP type: MSP
Ownership: Independent
Revenue: $10M - $20M
Total funding: —
Employees: 67
Growth 12m: -7.2%
Growth 24m: 10%
Hiring now: Yes · — roles
Footprint: Regional· FL, NC, NY
HQ: 4800 Spring Park Rd, Jacksonville, FL 32207
Locations: 6
Phone: +1 904-688-2211
Domain registered: 8/3/2007
NAICS: 541512, 541513, 541519

▸Positioning

▸ Verticals

ConstructionGovernmentHealthcareLegal

▸ Service mix

AI ServicesBackup DrCo Managed ITComplianceCybersecurityMicrosoft 365

▸ Certifications

CMMCHIPAA Compliant

▸ Tech stack

Viewport MetaMicrosoft Exchange OnlineTuneUnderscore.jsSlick

SlackBootstrap

Microsoft 365Apple MacosApache Http ServerRemoteMicrosoft Email ProvidersJamf

ProofpointGoogle Tag ManagerFont AwesomeHref LangHotjar

OutlookMicrosoft ExchangeGoogle Font APIAutotask PSA

AppleApacheZoho CampaignsApple Business Manager

DrupalMobile FriendlyAddtoanyJqueryGoogle Search CentralGodaddy HostingGodaddy DomainsMicrosoft 365 Apps & ServicesGoogle Search ConsoleApple School ManagerKioskedAzure Ad NotificationsAIOpen GraphJsdelivr

▸ Keywords

IT ConsultingIT Service Management ToolsCybersecurityIT SupportFssMicrosoftNISTOffice 365GsaCMMCHIPAAIT AuditPoamBusiness ApplicationsExecutive Concierge ServicesLicense NegotiationCompliance Mapping IT GovernanceRisk Vulnerability ManagementApplication Integration OptimizationTechnology Governance StrategyManaged IT Comanaged IT ServicesData Protection Privacy ComplianceEndpoint SecuritySecurity Operations CenterCloud Migration TransformationBusiness Continuity PlanningVirtual CIO ServicesIT Audit AssessmentHelp Desk SolutionsUser ExperienceDigital TransformationIT Services & IT ConsultingRisk AssessmentConsultingCloud SolutionsServicesCloud Broker ServicesIT Policy And ProcedureInformation Technology And ServicesIdentity & Access ManagementGovernmentData BackupManaged ServicesHelp Desk SupportIT ComplianceDisaster RecoveryCyber Insurance ComplianceBusiness ContinuityB2BComputer Systems Design And Related ServicesNetwork ManagementFirewall ManagementCybersecurity ServicesMicrosoft 365 SupportManaged Detection And Response (mdr)Remote MonitoringCredentialed IT ProfessionalsHIPAA ComplianceDark Web Breach AssessmentsIncident ResponseCMMC And NIST 800 171Managed IT ServicesThreat MonitoringIT Asset ManagementHealthcareFinanceLegalInformation Technology & ServicesManagement ConsultingUxCloud ComputingEnterprise SoftwareEnterprisesComputer SoftwareHealth CareHealth, Wellness & FitnessHospital & Health CareFinancial Services

▸Maturity score breakdown

94Aof maturity score

Classification20
Size18
Certifications10
Tech Stack9
Verticals6
Market Centrality5
Hiring4
Revenue4
SEO Presence4
Decision Makers4
Service Breadth4
Footprint3
Reviews Volume3

▸Team by department

42 people across 12 departments

Information Technology13
Consulting6
Support5
Business Development4
Engineering3
Sales2
Marketing2
Operations2
Administrative2
Finance1
Accounting1
Data Science1

▸Reputation timeline

▸ Rating

4.2

▸ Reviews

▸ Rating distribution

sample of 5 / 10

5★5
4★0
3★0
2★0
1★0

▸Voice of customer

Positive

Scarlett Group is highly praised for professional, responsive IT management services and genuine partnership approach with clients across various company sizes.

▸ What customers praise

✓Always responsive and solving issues
✓Professional service for all corporate IT needs
✓Genuine partner focused on client success

▸Google reviews

Showing 5 of 10 · avg 4.2★

▲ 5 positive (4–5★)◆ 0 neutral (3★)▼ 0 negative (1–2★)

▸ Praise · positive reviews

Mike Infinger9/30/2024
★★★★★5.0
I'm very proud of Scarlett Group and all the work they've done for Clancy & Theys Construction Company and their other clients. This relationship has been nothing less than fruitful for us for the last 11 years! I recommend this organization to any other looking for an Managed Service Provider that's not only a great company, but a partner to help you manage and grow your business.
Joel3/7/2021
★★★★★5.0
Professional and informative.always there and always solving our issues. Thank you guys.
Jerald (Tolje)9/13/2017
★★★★★5.0
Great place to help your company with their IT needs, or to even help for compliance. Staff cares about their clients and works hard to to ensure the best service is rendered.
Eric Marcel Franklin4/11/2017
★★★★★5.0
Top notch company for all of your corporate IT needs, both nationally and internationally, from mom and pops to Fortune 500 companies.
Les Davila1/28/2015
★★★★★5.0