Report · naviant.com
Maturity
91
Tier A
Rating
4.7
19 reviews
Headcount
170
-2.2%6m
Founded
1986
29y domain

About

Naviant, a recognized leader in intelligent automation and process consulting, helps organizations reimagine work. With their deep industry expertise and tailored solutions, Naviant solves complex problems by harnessing intelligence and unlocking end-to-end automation. As their customer's most trusted partner in automation, Naviant has over 35 years of experience delivering exceptional business outcomes. With a process-first approach, Naviant focuses on simplifying business operations prior to implementing technology. Their comprehensive suite of automation solutions includes artificial intelligence (AI), agentic automation, intelligent document processing (IDP), enterprise content management (ECM), business and process orchestration, content portals, process and task mining, and robotic process automation (RPA). Naviant's flexible Managed Services empowers customers to focus on their business, while allowing Naviant to manage, enhance, or scale their automation solutions as needed. For more information about Naviant, please visit naviant.com.

HQ
201 Prairie Heights Dr, Verona, WI 53593 · Map ▸

Website snapshot

Naviant homepage

Firmographics

MSP type
MSP
Ownership
Independent
Revenue
$20M - $50M
Total funding
Employees
170
Growth 12m
0.6%
Growth 24m
17%
Hiring now
Yes · — roles
Footprint
National· CO, NV, VA
HQ
201 Prairie Heights Dr, Verona, WI 53593
Locations
3
Phone
+1 888-686-4624
Domain registered
5/29/1997
Web platform
WordPress
Email provider
Microsoft 365
NAICS
54151, 54161

Positioning

Verticals
Healthcare
Service mix
Compliance
Tech stack
WistiaOnbaseViewport MetaMicrosoft Exchange OnlineWordpress.orgSlackMicrosoft 365Dell Emc IdpaWp EngineJavascriptHubSpotRemoteMicrosoft Email ProvidersMonday.comWordPressMicrosoft Azure MonitorGoogle Tag ManagerCloudflare Bot ManagementBing AdsYoastReactVantaShutterstockA2 HostingOutlookCircleAWS Trusted AdvisorSalesforce Live AgentAbbyy Flexicapture SdkMicrosoft ExchangeUipathOffice365Microsoft AdvertisingData AnalyticsSalesforceOracle CloudMobile FriendlyZendeskFacebook Login (connect)33acrossMysqlZoominfoGodaddy HostingGodaddy DomainsElementorMicrosoft 365 Apps & ServicesIbm Cics Transaction ServerDoubleclickDotnetnukeMicrosoft Office 365YouTubeHubspot Marketing HubAIVantage MediaBabelZoominfo SalesLeadfeeder
Keywords
Ap Process AutomationSap Onbase Document Management IntegrationHyland Software Solutions PartnerProcess & Document Flow ChallengesDocument ManagementBusiness Process ManagementOnbase Solutions IntegratorOnbase Epic IntegrationCase ManagementIT Services & IT ConsultingEnterprise Content ManagementDocument Management SoftwareWorkflow AutomationCase Management SoftwareRobotic Process AutomationOcr SoftwareAccounts Payable AutomationIntelligent Document ProcessingData Capture SolutionsDigital TransformationContent ServicesCloud Content ManagementCompliance SolutionsProcess Improvement ConsultingContent Management SystemsInformation GovernanceData Integration ServicesAutomated WorkflowsUser Experience DesignProcess OrchestrationBusiness Process OptimizationDigital Workforce SolutionsArtificial Intelligence IntegrationDocument Imaging SolutionsCapture TechnologiesHigh Volume Document ProcessingCustomer Experience EnhancementHealthcare Document ManagementSecure Document StorageRegulatory Compliance SolutionsData Analytics For BusinessPerformance Monitoring SoftwareScanned Document AutomationBusiness Intelligence IntegrationCustom Content SolutionsRemote Work SolutionsService Level AgreementsTechnical Support ServicesPredictive Analytics In BusinessPaperless Workflow SolutionsEnterprise Information ManagementStrategic Technology ConsultingCustomer Success ManagementEnd To End Process AutomationManaged Services For EcmB2BGovernmentConsultingServicesInformation Technology & ServicesDesign

Maturity score breakdown

91Aof maturity score
  • Classification20
  • Size18
  • Tech Stack9
  • Verified Email8
  • Growth7
  • Footprint5
  • Hiring4
  • SEO Presence4
  • Decision Makers4
  • Verticals3
  • Active Ads3
  • Reviews Volume3
  • Marketing Site2
  • Service Breadth1

Team by department

140 people across 12 departments
  • Engineering37
  • Support30
  • Consulting14
  • Human Resources13
  • Sales9
  • Finance8
  • Business Development8
  • Marketing6
  • Accounting6
  • Operations5
  • Information Technology3
  • Administrative1

Reputation timeline

Rating
4.7
Reviews
19
Rating distribution
sample of 5 / 19
  • 5★5
  • 4★0
  • 3★0
  • 2★0
  • 1★0

Voice of customer

Positive

Naviant is highly praised as a reliable, knowledgeable partner for document management and OnBase implementation with exceptional customer service and professional staff.

What customers praise
  • Thorough, trustworthy, and responsive support team
  • Knowledgeable staff with strong technical expertise
  • Patient and professional partners for long-term projects

Google reviews

Showing 5 of 19 · avg 4.7
5 positive (4–5★)0 neutral (3★)0 negative (1–2★)
Praise · positive reviews
  • Pamela Grazier3/3/2019
    ★★★★★5.0

    Naviant, Inc is a great company to partner with on enterprise content management. Their staff is knowledgeable, courteous and helps the customer achieve their goals. Staff is always pleasant and truly gives you the feeling they enjoy working for this company and what they do.

  • Harry Malsch11/19/2018
    ★★★★★5.0

    In the past five years we've contracted Naviant on a few OnBase related projects. In fact, we have one in progress right now. They have always been great to work with. They are very thorough and extremely trustworthy. Their support team has been amazing. If you insist I find something bad to say about them, get ready for the sound of crickets, because I wouldn't be able to come up with anything. Every person I've worked with has done a great job and has been very patient with our constant changes. I highly recommend them. Thanks Naviant. Keep up the great work.

  • Kurt Koeff11/19/2018
    ★★★★★5.0

    We have worked with Naviant for the last 8+ years after implementing OnBase for document retention and business process improvement. Naviant has been a great partner over the years and their staff is very knowledgeable in workflow and process improvement. Questions are answered in a timely fashion and they have a high degree of professionalism. We lean heavily on their Professional Services Group for support and we are always impressed by their strong business sense and depth of technical expertise.

  • James Wildenberg11/19/2018
    ★★★★★5.0

    Our organization has been a customer of Naviant for ten + years. We have purchased hardware, software, training and consulting services from Naviant to implement our Onbase document management solution throughout the Oneida Nation. I have had experience with all areas of Naviant from sales to support to administration to senior management. My experience has been one of working with a very responsive organization that has provided high value to Oneida. Without reservation, I can highly recommend the Naviant organization for all your document management needs.

  • Terry Lepak11/19/2018
    ★★★★★5.0

    We have partnered with Naviant, Inc on multiple projects throughout the years. Their customer service team has been awesome with assisting with completing the projects and assisting in troubleshooting when an issue surfaces. They have also made numerous site visits to help us get the most out of what we currently have and explain how new modules could make our business units more efficient. I would highly recommend talking with Naviant, Inc for all of your Electronic Content Management needs.

Complaints · negative reviews
None in sample.

SEO signal

as of 7/8/2026
Semrush rank
497,609
Organic kw
2,737
Organic traffic
2,887
Traffic value / mo
$47K
Paid kw
6
Ranking profile
  • Top 312
  • 4–106
  • 11–202
  • 21–500
  • 51–1000
Top 3
12
Top 10
18
Avg position
3.5
Total demand / mo
17,840
Branded vs non-branded
4 branded · 16 non-branded
Top ranking keywords
KeywordPosVolume
onbase116,600
on base113,600
naviantbrand11,900
agentic automation51,600
ai challenges5720
issues and challenges in artificial intelligence9590
ai adoption challenges2590
cloud benefits5390
hr innovation3390
communitylive4260
positive ai4260
process mining use cases1140
naviant incbrand1140
case management workflow1140
open source change management2110
ca cio academy 20262110
naviant verona wibrand190
workflow case management190
chad duchnowski170
naviant careersbrand150

Local MSPs · Denver

Top 12 by maturity

Decision-makers · 5

Brian Espinosa BPM Consulting and ECM Integrator
Principal Consultant· Manager
LinkedIn ▸
Edward Modjeska, Vice President at Naviant
Vice President· VP
LinkedIn ▸
Greg Albert
Chief Operating Officer· C Suite
LinkedIn ▸
Mike Suter
Founder & Owner· C Suite
Verona, Wisconsin
LinkedIn ▸
Michael Carr
President & CEO· C Suite
Madison, Wisconsin
LinkedIn ▸

Last seen 7/6/2026 · signal integrity nominal