Report · sterling-technology.com
Sterling Technology Solutions logo

Sterling Technology Solutions

A
Maturity
100
Tier A
Rating
4.9
98 reviews
Headcount
20
0%6m
Founded
2003
22y domain

About

Sterling Technology Solutions is proud to provide small and mid-sized businesses with customized Microsoft Windows Server solutions, Windows operating systems, Mac OS X integration, cloud computing, and disaster planning services. We specialize in customized, efficient, and professional IT management solutions. We keep all of our IT services in-house in our Charlotte, NC office, and we pride ourselves in communicating clearly with our clients from the initial consultation all the way through the maintenance and upkeep phase. We are prompt, courteous, and efficient at all times. We offer all of our support services in English, from our local Charlotte office. We take pride in and ownership of everything that we do at Sterling. We stand behind our results and hold ourselves accountable for your business IT operations. Sterling Technology Solutions is your local Charlotte IT service provider. Since 2003, our mission has been to help other local North Carolina businesses succeed. Our ultimate goal is to help you maximize your business' profitability and success through our innovative, managed IT solutions. Contact us for a free consultation.

HQ
5940 Monroe Rd, Charlotte, NC 28212 · Map ▸

Website snapshot

Sterling Technology Solutions homepage

Firmographics

MSP type
MSP
Ownership
Independent
Revenue
$1M - $5M
Total funding
· Merger / Acquisition
Employees
20
Growth 12m
19%
Growth 24m
19%
Hiring now
Yes · — roles
Footprint
Regional· NC, WA
HQ
5940 Monroe Rd, Charlotte, NC 28212
Locations
2
Phone
+1 704-271-5001
Domain registered
7/29/2004
Web platform
Webflow
Email provider
Microsoft 365
NAICS
541512, 541513

Positioning

Verticals
EducationFinanceHealthcareLegalManufacturing
Service mix
Backup DrCo Managed ITCybersecurityMicrosoft 365Vcio
Tech stack
SlackMicrosoft 365Cloudflare DNSCloudflare HostingRemoteMicrosoft Email ProvidersBrightgaugeCloudflare CdnGoogle Tag ManagerOutlookGoogle MapsMicrosoft ExchangeCaptchaOffice365Mobile FriendlyAmazon AWSRecaptchaWebflow HostingGoogle Search CentralGodaddy HostingGodaddy DomainsMicrosoft 365 Apps & ServicesGoogle Search ConsoleCloudflareGoogle Maps (non Paid Users)Microsoft Office 365WebflowAmazon CloudfrontViewport MetaMicrosoft Exchange Online
Keywords
IT ServicesManaged ServicesBusiness ContinuityIT SecurityCloud ServicesVirtual CIO ServicesIT Monitoring SolutionsIT InfrastructureEndpoint Detection & Response (edr)Sharepoint MigrationIT Policy DevelopmentCybersecurity & AntivirusCybersecurityServicesIT System MonitoringIT System IntegrationTransportationSecurity Operations Center (soc)IT Asset ManagementSecurity Incident ResponseIT Infrastructure Hardware & SoftwareAzure Ad Connect MigrationInformation Technology And ServicesSpam & DNS FilteringManufacturingManaged Detection & Response (mdr)IT Project PlanningHealthcareCloud SolutionsNetwork SecurityVirtualizationRemote Work SupportManaged IT ServicesB2BData Backups & Disaster RecoveryIT Helpdesk SupportCo Managed IT ServicesLegal ServicesSecurity Awareness TrainingFirewall ConfigurationRetailSecurity Awareness Training ProgramsIT Audit & ComplianceFinancial ServicesIT Support CharlotteMobile Device ManagementComputer Systems Design And Related ServicesProactive MaintenanceRegulatory Compliance SupportSonicwall TransitionAutomation Of ProcessesCybersecurity AssessmentIT ConsultingConsultingMicrosoft 365 OptimizationFinanceLegalNon ProfitInformation Technology & ServicesComputer & Network SecurityCloud ComputingEnterprise SoftwareEnterprisesComputer SoftwareMechanical Or Industrial EngineeringHealth CareHealth, Wellness & FitnessHospital & Health CareManagement ConsultingNonprofit Organization Management

Maturity score breakdown

100Aof maturity score
  • Classification20
  • Size14
  • Growth12
  • Tech Stack9
  • Verified Email8
  • Verticals6
  • Reviews Volume5
  • Market Centrality5
  • Hiring4
  • SEO Presence4
  • Decision Makers4
  • Service Breadth4
  • Footprint3
  • Marketing Site2

Team by department

9 people across 3 departments
  • Engineering6
  • Operations2
  • Information Technology1

Reputation timeline

Rating
4.9
Reviews
98
Rating distribution
sample of 5 / 98
  • 5★5
  • 4★0
  • 3★0
  • 2★0
  • 1★0

Voice of customer

Positive

Sterling Technology consistently delivers exceptional managed IT services with highly responsive support, knowledgeable staff, and strong customer relationships.

What customers praise
  • Responsive and quick ticket resolution
  • Professional, knowledgeable, and friendly team
  • Proactive monitoring and strategic guidance

Google reviews

Showing 5 of 98 · avg 4.9
5 positive (4–5★)0 neutral (3★)0 negative (1–2★)
Praise · positive reviews
  • Lisa Mitchell11/17/2025
    ★★★★★5.0

    We recently partnered with Sterling for a cybersecurity project. Their team is knowledgeable, great to work with, and very responsive. We find the team members at Sterling to be professional, very friendly, and concerned about providing a high level of customer satisfaction. We would highly recommend their company to anyone looking for a first-class organization!

  • Alexandra Bernal Osorio10/14/2025
    ★★★★★5.0

    The problem was resolved very quickly, and the technician was very friendly and made sure everything was working properly before logging off my computer.

  • Matthew Kelly1/23/2024
    ★★★★★5.0

    My company switched to Sterling after about a decade with another provider. The other provider was a one man show, and we were one of his larger accounts, so we always got immediate responses and dedicated service, and I was concerned that response times would suffer when we transitioned to an MSP with more staff. But I gotta say, the response time and attentiveness have been nothing but exceptional with Sterling. Tickets are resolved quickly and professionally, and everyone we have interacted with has been very pleasant and customer service focused. Not only that, but the engagement on the status of our network and equipment and quarterly VCIO meetings have helped us benchmark our current IT situation, and understand and plan our future needs. The depth of resources for security have been excellent, and the proactive nature of the alerts and monitoring are second to to none. My only regret with Sterling is not switching to them sooner.

  • Matthew Sohner5/2/2018
    ★★★★★5.0

    Our company hired Sterling two years ago and we have been extremely impressed and satisfied with the service and support we've received. Tom and his staff are professional, personable, and responsive to our needs. From day one, they have listened to us and helped us navigate our technology challenges as a growing business. Sterling Technology has been a tremendous asset for our company, and I would highly recommend this firm to anyone looking for IT services.

  • Mark Jetton4/25/2018
    ★★★★★5.0

    Sterling has handled the IT for my law firm for over 9 years. They are very professional, knowledgeable, and responsive. The not only do a GREAT job but are also fair with pricing. I highly recommend anyone looking for IT services to use Sterling. Tom is always available to take calls and service is very responsive.

Complaints · negative reviews
None in sample.

SEO signal

as of 7/8/2026
Semrush rank
523,336
Organic kw
3,640
Organic traffic
2,701
Traffic value / mo
$17K
Paid kw
0
Ranking profile
  • Top 37
  • 4–1012
  • 11–201
  • 21–500
  • 51–1000
Top 3
7
Top 10
19
Avg position
4.7
Total demand / mo
25,820
Branded vs non-branded
2 branded · 18 non-branded
Top ranking keywords
KeywordPosVolume
disable sticky keys124,400
how to turn on sticky keys63,600
sticky keys off83,600
sticky keys turn off41,900
onsite it support91,600
how to turn sticky keys off51,600
it consultants near me31,300
it support charlotte31,000
how turn off sticky keys51,000
sticky keys disable4880
it consultancy near me2880
charlotte it support4590
it consultant near me3590
managed it services durham6590
it support charlotte nc5590
how to turn off sticky keys pop up3590
it consulting services near me5480
netextender service is not responding4260
sterling technologybrand2260
sterling technology solutionsbrand1110

Local MSPs · Charlotte

Top 12 by maturity

Decision-makers · 10

Alex Mims
Service Engineer· Entry
LinkedIn ▸
Borsalino Angelotte
Senior Project Engineer· Senior
LinkedIn ▸
Chris Urzua
Project Manager· Manager
LinkedIn ▸
Deren Patterson
LinkedIn ▸
Dylan DeJong
Production 1 Teamlead· Manager
LinkedIn ▸
Harry A.
Service Egineer
LinkedIn ▸
John Mercer
Vice President· VP
LinkedIn ▸
Kevin Chaney
Chief Operating Officer· C Suite
LinkedIn ▸
Martin Hall
vCIO
LinkedIn ▸
Tom Blanchard
Owner· C Suite
Charlotte, North Carolina
LinkedIn ▸

Last seen 7/6/2026 · signal integrity nominal