The Miller Group
A▸About
The Miller Group is a family-owned IT services and consulting company based in Saint Louis, Missouri, established in 1985. It specializes in managed IT support for small and medium-sized businesses (SMBs), offering a range of services that include hardware and network support, cloud solutions, and cybersecurity. The company focuses on strategic planning to align its services with client budgets, providing either complete IT department replacements or supplemental support. With a team of 11-50 employees, The Miller Group has built a strong reputation over its 40 years of experience, managing over 3,000 devices for more than 300 businesses in the Midwest. The company emphasizes local helpdesk support and has been recognized among the World's Top 501 Managed Service Providers. Its services also include IT consulting, backup and disaster recovery, and custom business continuity plans, all aimed at helping clients view technology as a tool for growth.
- HQ
- 1112 Westmark Dr, St. Louis, MO 63131 · Map ▸
- Phone
- +1 314-822-8090
▸Website snapshot
▸Firmographics
- MSP type
- MSP
- Ownership
- Independent
- Revenue
- $1M - $5M
- Total funding
- —
- Employees
- 24
- Growth 12m
- 5.3%
- Growth 24m
- 18%
- Hiring now
- Yes · — roles
- Footprint
- Regional· KS, MD, MO
- HQ
- 1112 Westmark Dr, St. Louis, MO 63131
- Locations
- 2
- Phone
- +1 314-822-8090
- Domain registered
- 5/5/1997
- Web platform
WordPress
- Email provider
Microsoft 365
- NAICS
- 541512, 541513
▸Positioning
SlackAmazon AWSWp EngineRecaptchaRemoteWordPressMicrosoft Azure MonitorGravity FormsGoogle Search ConsoleGoogle Tag ManagerCloudflare Rocket LoaderCloudflare Bot ManagementJetpackGithub HostingYoast
YouTubeSharpspring▸Maturity score breakdown
- Classification20
- Size14
- Tech Stack9
- Verified Email8
- Growth7
- Verticals6
- Market Centrality5
- Hiring4
- SEO Presence4
- Decision Makers4
- Service Breadth4
- Footprint3
- Reviews Volume3
- Revenue2
- Marketing Site2
- Pricing Page1
▸Team by department
- Support4
- Engineering3
- Information Technology3
- Business Development2
▸Reputation timeline
- 5★4
- 4★0
- 3★0
- 2★0
- 1★1
▸Voice of customer
The Miller Group receives overwhelmingly positive reviews from long-term clients praising reliability and integrity, but one recent review alleges declining service quality, rudeness, and overcharging following a leadership transition.
- ✓fast emergency response
- ✓honest advice without upselling
- ✓reliable long-term partnership
- sub-par service quality after leadership change
- rude staff
- overcharging for services
▸Google reviews
- Paige Sparks7/1/2025★★★★★5.0
They helped me with rapid response time for an emergency after normal business hours, and they have been great for all of our other IT needs. 10/10 recommend!
- David Biernbaum1/6/2023★★★★★5.0
If you have a business in the St. Louis area you will do know better than The Miller Group for attention, response, and state of the art service. I have used the Miller Group for about 20 years, and I think they are TERRIFIC. They are staffed with hard working, talented, technicians and with excellent managers and owners, and they never give up even on the most complicated problems. They always go the extra mile, even for me, a very small business. David Biernbaum, Founder & President David Biernbaum & Associates LLC
- Geoffrey Crowley6/6/2017★★★★★5.0
VERVE Design Studio has been utilizing The Miller Group to help us with all our IT needs for the past 20 years. Their reliability, knowledge, and attention to detail is impeccable. I have recommended them to many friends and clients and would urge anyone having IT issues to call them immediately.
- David Shaw4/4/2017★★★★★5.0
I have been a client with The Miller Group for 10+ years and could not be happier with their fast, professional and advice. These are my 'go to' guys when I have a IT question. The best part of their advice is that they never try to sell you more than you need. They are honest, trustworthy, and 100% dependable!
- Rightway Consulting3/8/2018★★★★★1.0
If you are a fan of mediocre network support, "google search" technicians and being helped based off how much total $$ you spend throughout the year, then I recommend working with The Miller Group. The staff are rude and they over charge on all services, while consistently delivering sub-par service. They have recently turned over over half their employees due to the successful Miller namesake passed away and the "new direction" for the company is to overcharge and under-deliver. It used to be a good company, stay far, far away now.
▸SEO signal
- Top 37
- 4–1013
- 11–200
- 21–500
- 51–1000
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| saving shortcut | 4 | 720 |
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| key shortcut for save as | 8 | 590 |
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| it help desk support services | 3 | 480 |
| miller groupbrand | 4 | 390 |
| it services st louis | 3 | 390 |
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