Report · udi.com
Universal Data logo

Universal Data

B
Maturity
69
Tier B
Rating
5.0
81 reviews
Headcount
48
-7.1%6m
Founded
1982
32y domain

About

Universal Data Inc. (UDI) is a full-service IT consulting firm based in New Orleans, Louisiana. Founded in 1982, UDI focuses on providing Technology Business Management solutions to meet the needs of businesses in the Gulf South region. The company has been recognized as the Top Winner for Best IT Company in the 2025 New Orleans CityBusiness Reader Rankings Awards and holds the SOC 2 Type II Certification, demonstrating its commitment to data security and privacy. UDI offers a wide range of IT services, including managed IT services, cybersecurity solutions, cloud infrastructure, strategic IT consulting, and flexible as-a-service offerings. Their expertise caters to various industries, such as construction, education, healthcare, and financial services, ensuring that clients receive tailored solutions that enhance productivity and security. With over 40 years of experience, UDI is dedicated to helping organizations achieve their business goals through reliable and scalable technology solutions.

HQ
1312 Distributors Row, New Orleans, LA 70123 · Map ▸

Website snapshot

Universal Data homepage

Firmographics

MSP type
MSP
Ownership
Independent
Revenue
$10M - $20M
Total funding
Employees
48
Growth 12m
-11%
Growth 24m
-19%
Hiring now
No
Footprint
Local· LA
HQ
1312 Distributors Row, New Orleans, LA 70123
Locations
1
Phone
(504) 934-7120
Domain registered
5/12/1994
Web platform
Hubspot Cms
NAICS
541513, 541512

Positioning

Verticals
ConstructionEducationHealthcare
Service mix
Backup DrComplianceCybersecurity
Tech stack
SalesforceAmazon SesSlackNinjaoneMicrosoft 365Wp EngineMicrosoft OfficeCloudflare DNSAruba Wireless Access PointsJuniper Networks Srx Series FirewallsProofpointGoogle Search CentralGoogle Search ConsoleCloudflare CdnCloudflareMicrosoft Windows Server 2012Cisco Aggregation Services RoutersAt&tCisco VOIPMicrosoft Application InsightsCisco Nexus Switches.net
Keywords
SharepointExchangeEmcCiscoHpVmwareSqlMicrosoftJuniper NetworksManaged ServicesDisaster RecoveryBackup StorageArubaIT ProjectsSecuirtiSecurityCloudIT ConsultingIT SupportData CenterBaasNac MonitoringIT Services & IT ConsultingConstructionRemote Workforce SupportBusiness TechnologyCloud ComputingFinanceData Loss PreventionRemote MonitoringCompliance SupportEndpoint SecurityData BackupManaged IT ServicesBusiness ContinuityData AnalyticsIT StrategyPenetration TestingMulti Factor AuthenticationEnergyDisaster Recovery PlanningIT Project ManagementNetwork SecurityPatch ManagementSecurity AssessmentsHealthcareEmail SecurityIT Infrastructure DesignNetwork Architecture DesignSecurity Awareness ProgramsCybersecurityEmployee TrainingRemote SupportDigital TransformationIndustry Specific IT SolutionsCloud Migration ServicesVulnerability TestingHelp Desk SupportVulnerability ScanningInformation TechnologyIT Asset ManagementRisk AssessmentConsultingSoftware DevelopmentIT OutsourcingServicesHIPAA Compliance SupportData ProtectionIT InfrastructureGovernmentComplianceSecurity Awareness TrainingCloud SolutionsCloud Backup SolutionsSecurity MonitoringNetwork ManagementCyber Risk ScoreSecurity AuditsEmail FilteringSecurity Operations CenterNetwork DesignBusiness IT ConsultingThreat Detection24/7 MonitoringEndpoint ProtectionFirewall ManagementData Center ManagementRegulatory ComplianceWireless DeploymentComputer Systems Design And Related ServicesLegal & GovernmentIncident ResponseCyber Insurance SupportEducationB2BVulnerability AssessmentCybersecurity ServicesManaged SecuritySecurity Incident ResponseLegal

Maturity score breakdown

69Bof maturity score
  • Classification20
  • Size14
  • Tech Stack9
  • Verticals6
  • Reviews Volume5
  • Market Centrality5
  • Hiring4
  • Revenue4
  • Service Breadth3
  • SEO Presence2
  • Marketing Site2

Team by department

35 people across 11 departments
  • Engineering9
  • Information Technology7
  • Sales4
  • Operations4
  • Support2
  • Accounting2
  • Administrative2
  • Business Development2
  • Finance1
  • Marketing1
  • Consulting1

Reputation timeline

Rating
5.0
Reviews
81
Rating distribution
sample of 5 / 81
  • 5★5
  • 4★0
  • 3★0
  • 2★0
  • 1★0

Voice of customer

Positive

Customers consistently praise UDI's professional, knowledgeable support team for their responsiveness, patience, and ability to resolve complex technical issues effectively.

What customers praise
  • Patient and respectful support staff
  • Responsive and reliable service
  • Goes above and beyond to solve problems

Google reviews

Showing 5 of 81 · avg 5.0
5 positive (4–5★)0 neutral (3★)0 negative (1–2★)
Praise · positive reviews
  • Diana Jackson6/11/2026
    ★★★★★5.0

    UDI has been a pleasure to work with—professional, responsive, and reliable. Special thanks to Simon, Max, Troy, and Ambarina for consistently making collaboration smooth and productive. I truly appreciate the team's dedication and look forward to continuing our partnership.

  • Aurora Tamburello5/28/2026
    ★★★★★5.0

    UDI provides consistent, excellent service. They are just a call away from solving ANY tech issue!

  • ERIN FLEMING2/11/2026
    ★★★★★5.0

    Andrew got my password unearthed when I could not recall it for a site and another glitch in the ID ME site that I needed to work in tandem with NPDB for verification. He is a true professional and great person. Lots of patience for us older people in the workplace. Very respectful as well.

  • Ashleye McElrath1/15/2026
    ★★★★★5.0

    Ambarina Ali always goes above and beyond to help, no matter the issue. Reliable, patient, and incredibly knowledgeable. So grateful for her support!

  • Debbie Skrmetta8/26/2025
    ★★★★★5.0

    I have been so happy with UDI. They helped set up a program to increase efficiency for me and my volunteers. And, when I hit a bump in the road with Microsoft and their authentication process, they jumped in to help fix it. I tried to navigate the process for weeks unsuccessfully. One call, and Troy was to my rescue. He tried many different options, finally helped me navigate Microsoft support, and has us back up and running. He is kind, patient, supportive, and set us up to not have history repeat itself. While I hope I don't need them again, I will not wait to call in the future! Thanks Troy!!! You are the absolute BEST!

Complaints · negative reviews
None in sample.

SEO signal

as of 7/9/2026
Semrush rank
1,170,004
Organic kw
389
Organic traffic
866
Traffic value / mo
$9K
Paid kw
0

Local MSPs · New Orleans

Top 12 by maturity

Decision-makers

No contacts on file yet.

Last seen 7/6/2026 · signal integrity nominal