Report · krgroup.com
The KR Group logo

The KR Group

A
Maturity
81
Tier A
Rating
5.0
18 reviews
Headcount
19
0%6m
Founded
2008
22y domain

About

The KR Group, Inc. is an IT consulting and managed services provider based in West Michigan, founded in 2008 by Matt Keeler and Phil Rienstra. The company has grown from a small operation in Grand Rapids to a reputable player in the IT services industry, serving small to mid-sized businesses in the region. With offices in Grand Rapids and Spring Lake, it employs between 19 and 23 professionals and generates approximately $6 million in annual revenue. The KR Group offers a wide range of managed IT services and consulting, including IT strategy, managed IT services, backup and recovery, cybersecurity, data storage, and infrastructure as a service (IaaS). The company focuses on delivering a client-centric experience, managing everything from phone systems to proactive maintenance. With a commitment to innovation and long-term client relationships, it positions itself as a comprehensive IT partner for businesses in West Michigan.

HQ
250 Monroe Ave NW Unit No. 400A, Grand Rapids, MI 49503 · Map ▸
Industry
Information Technology

Website snapshot

The KR Group homepage

Firmographics

MSP type
MSP
Industry
Information Technology
Ownership
Independent
Revenue
$10M - $20M
Total funding
Employees
19
Growth 12m
0%
Growth 24m
3.2%
Hiring now
Yes · — roles
Footprint
Regional· MI
HQ
250 Monroe Ave NW Unit No. 400A, Grand Rapids, MI 49503
Locations
2
Phone
+1 616-369-8977
Domain registered
7/9/2004
Web platform
WordPress
Email provider
Microsoft 365
NAICS
541512, 541513, 541519

Positioning

Verticals
HealthcareManufacturing
Service mix
Backup DrCloud MigrationCybersecurity
Tech stack
NginxAutotask PSAWordpress.orgSegmentYelpMobile FriendlySlackMicrosoft 365Amazon AWSWp EngineRecaptchaRemoteGravity FormsGoogle Tag ManagerYouTubeSendgridOutlookCircleActive CampaignVidyard
Keywords
IT Services & IT ConsultingHyper Converged InfrastructureThreat DetectionBlue Team Hive AssessmentPenetration TestingVulnerability ScanningDisaster Recovery PlanningNetwork ArchitectureData BackupProfessional ServicesManaged Detection And ResponseIT SupportIT InfrastructureTeleworker Risk AssessmentManufacturingB2BIT ManagementIT SecurityRemote MonitoringManaged IT ServicesPurple Team Hive AssessmentIT SolutionsCloud SecurityIT Infrastructure ManagementCybersecurity Risk AssessmentDisaster RecoveryCybersecuritySecurity AuditsSecurity Operations Center (soc)Network SecurityInformation TechnologyIT ConsultingCloud MigrationVOIP SolutionsData Center SolutionsBusiness ContinuityHealthcareComplianceIT StrategyHybrid Cloud SolutionsServicesSecurity Policy DevelopmentConsultingIT AssessmentCloud ComputingIT EnvironmentIT Project ImplementationComputer Systems Design And Related ServicesIT Consulting ServicesNetwork SupportEducationInformation Technology & ServicesComputer & Network SecurityProfessional Training & CoachingMechanical Or Industrial EngineeringManagement ConsultingHealth CareHealth, Wellness & FitnessHospital & Health CareEnterprise SoftwareEnterprisesComputer Software

Maturity score breakdown

81Aof maturity score
  • Classification20
  • Size14
  • Tech Stack9
  • Verticals6
  • Market Centrality5
  • Hiring4
  • Revenue4
  • SEO Presence4
  • Decision Makers4
  • Footprint3
  • Reviews Volume3
  • Service Breadth3
  • Marketing Site2

Team by department

25 people across 7 departments
  • Information Technology8
  • Support5
  • Sales4
  • Engineering3
  • Consulting2
  • Operations2
  • Business Development1

Reputation timeline

Rating
5.0
Reviews
18
Rating distribution
sample of 5 / 18
  • 5★5
  • 4★0
  • 3★0
  • 2★0
  • 1★0

Voice of customer

Positive

The KR Group consistently delivers excellent managed IT services with responsive support, strong technical expertise, and transparent communication that clients trust over many years.

What customers praise
  • Responsive and proactive support
  • Clear communication of complex technical solutions
  • Personalized approach and customer-first mindset

Google reviews

Showing 5 of 18 · avg 5.0
5 positive (4–5★)0 neutral (3★)0 negative (1–2★)
Praise · positive reviews
  • max vanderwerff12/9/2025
    ★★★★★5.0

    “The KR Group Inc. has been outstanding to work with. Their team is incredibly helpful, always friendly, and genuinely cares about solving issues the right way. What really sets them apart is their responsiveness — when you need support, they’re on it immediately and keep you updated the whole time. Their quality of work and transparency are second to none, and it’s clear they stay ahead of problems before they become bigger headaches. If you want an IT company that’s reliable, proactive, and easy to work with, I can’t recommend The KR Group Inc. enough.”

  • Robby Schneider9/2/2025
    ★★★★★5.0

    The KR Group has been our IT company for close to two years. We have interacted with them for way longer than that though. They are patient, understanding, and they put the time and effort into personalizing a gameplan that works best for our specific company. Their communication skills are always impressive, and their support is efficient. (We have experienced other IT companies that were disappointing.) It is important for us to prevent surprises. So, when we do have specific issues, The KR Group fixes the issues for us and also works on preventing the issue from happening again. Their notes help ensure that our support and billing is consistent, and they have been very transparent and trustworthy. It is great working with The KR Group, and we strongly recommend them for day-to-day IT support and for any specific IT projects.

  • Brandon Scott8/29/2025
    ★★★★★5.0

    I have had an outstanding experience with The KR Group for over 10 years. Matt, Braden, Bob, and Phil are all top notch, and are there to support you when we need them most. They are excellent engineers who put their customer first. Very thankful for our ongoing partnership.

  • John Schaftenaar8/28/2025
    ★★★★★5.0

    I hired The KR Group to manage my business' IT operations a couple of years ago, and my only regret is that I did not do it sooner. This team is outstanding to work with. They are experts in cybersecurity, IT management, and have done a fantastic job understanding and our business needs and helping us to implement and manage the technology we need to run effectively. I highly recommend The KR Group!

  • Aaron Brummitt8/27/2025
    ★★★★★5.0

    "We’ve had a great experience working with KR Group. Their account management team is consistently responsive and timely, making it easy to get questions and requests handled quickly. On the technical side, their engineering team is not only highly capable but also does an excellent job communicating complex solutions in a way that my non-technical colleagues can understand. This combination of strong expertise and clear communication has made them a true partner we can rely on."

Complaints · negative reviews
None in sample.

SEO signal

as of 7/9/2026
Semrush rank
582,705
Organic kw
3,057
Organic traffic
2,344
Traffic value / mo
$16K
Paid kw
0

Local MSPs · Grand Rapids

Top 12 by maturity

Decision-makers · 1

Adam Wiser
Founder and Managing Director @ Taskr Group· Owner
LinkedIn ▸

Last seen 7/6/2026 · signal integrity nominal