The KR Group
A▸About
The KR Group, Inc. is an IT consulting and managed services provider based in West Michigan, founded in 2008 by Matt Keeler and Phil Rienstra. The company has grown from a small operation in Grand Rapids to a reputable player in the IT services industry, serving small to mid-sized businesses in the region. With offices in Grand Rapids and Spring Lake, it employs between 19 and 23 professionals and generates approximately $6 million in annual revenue. The KR Group offers a wide range of managed IT services and consulting, including IT strategy, managed IT services, backup and recovery, cybersecurity, data storage, and infrastructure as a service (IaaS). The company focuses on delivering a client-centric experience, managing everything from phone systems to proactive maintenance. With a commitment to innovation and long-term client relationships, it positions itself as a comprehensive IT partner for businesses in West Michigan.
- HQ
- 250 Monroe Ave NW Unit No. 400A, Grand Rapids, MI 49503 · Map ▸
- Phone
- +1 616-369-8977
- Industry
- Information Technology
▸Website snapshot
▸Firmographics
- MSP type
- MSP
- Industry
- Information Technology
- Ownership
- Independent
- Revenue
- $10M - $20M
- Total funding
- —
- Employees
- 19
- Growth 12m
- 0%
- Growth 24m
- 3.2%
- Hiring now
- Yes · — roles
- Footprint
- Regional· MI
- HQ
- 250 Monroe Ave NW Unit No. 400A, Grand Rapids, MI 49503
- Locations
- 2
- Phone
- +1 616-369-8977
- Domain registered
- 7/9/2004
- Web platform
WordPress
- Email provider
Microsoft 365
- NAICS
- 541512, 541513, 541519
▸Positioning
▸Maturity score breakdown
- Classification20
- Size14
- Tech Stack9
- Verticals6
- Market Centrality5
- Hiring4
- Revenue4
- SEO Presence4
- Decision Makers4
- Footprint3
- Reviews Volume3
- Service Breadth3
- Marketing Site2
▸Team by department
- Information Technology8
- Support5
- Sales4
- Engineering3
- Consulting2
- Operations2
- Business Development1
▸Reputation timeline
- 5★5
- 4★0
- 3★0
- 2★0
- 1★0
▸Voice of customer
The KR Group consistently delivers excellent managed IT services with responsive support, strong technical expertise, and transparent communication that clients trust over many years.
- ✓Responsive and proactive support
- ✓Clear communication of complex technical solutions
- ✓Personalized approach and customer-first mindset
▸Google reviews
- max vanderwerff12/9/2025★★★★★5.0
“The KR Group Inc. has been outstanding to work with. Their team is incredibly helpful, always friendly, and genuinely cares about solving issues the right way. What really sets them apart is their responsiveness — when you need support, they’re on it immediately and keep you updated the whole time. Their quality of work and transparency are second to none, and it’s clear they stay ahead of problems before they become bigger headaches. If you want an IT company that’s reliable, proactive, and easy to work with, I can’t recommend The KR Group Inc. enough.”
- Robby Schneider9/2/2025★★★★★5.0
The KR Group has been our IT company for close to two years. We have interacted with them for way longer than that though. They are patient, understanding, and they put the time and effort into personalizing a gameplan that works best for our specific company. Their communication skills are always impressive, and their support is efficient. (We have experienced other IT companies that were disappointing.) It is important for us to prevent surprises. So, when we do have specific issues, The KR Group fixes the issues for us and also works on preventing the issue from happening again. Their notes help ensure that our support and billing is consistent, and they have been very transparent and trustworthy. It is great working with The KR Group, and we strongly recommend them for day-to-day IT support and for any specific IT projects.
- Brandon Scott8/29/2025★★★★★5.0
I have had an outstanding experience with The KR Group for over 10 years. Matt, Braden, Bob, and Phil are all top notch, and are there to support you when we need them most. They are excellent engineers who put their customer first. Very thankful for our ongoing partnership.
- John Schaftenaar8/28/2025★★★★★5.0
I hired The KR Group to manage my business' IT operations a couple of years ago, and my only regret is that I did not do it sooner. This team is outstanding to work with. They are experts in cybersecurity, IT management, and have done a fantastic job understanding and our business needs and helping us to implement and manage the technology we need to run effectively. I highly recommend The KR Group!
- Aaron Brummitt8/27/2025★★★★★5.0
"We’ve had a great experience working with KR Group. Their account management team is consistently responsive and timely, making it easy to get questions and requests handled quickly. On the technical side, their engineering team is not only highly capable but also does an excellent job communicating complex solutions in a way that my non-technical colleagues can understand. This combination of strong expertise and clear communication has made them a true partner we can rely on."
▸SEO signal
▸Local MSPs · Grand Rapids
ITPartners+itpartners.comScore 100A5.0★ · 4449
The Iserv Companyiservworks.comScore 95A5.0★ · 2894
Elevate Technologyletselevate.techScore 87A27
Real IT Solutionsrealitsolutions.comScore 87A4.9★ · 8522
K Group Companieskgroupcompanies.comScore 86A4.9★ · 5550
Applied Innovationappliedinnovation.comScore 85A5.0★ · 1530
Hungerfordhungerford.techScore 80A4.8★ · 3326
C3 Technology Advisorsc3techadvisors.comScore 78A43
Grand Rapids Techgrandrapids.techScore 77A4.9★ · 7013
US Signalussignal.comScore 77A4.9★ · 27350
Symplicity Communications, Inc.symplicitycom.comScore 76A5.0★ · 720
MobileITmobileitllc.comScore 75A5.0★ · 316