Report · symplicitycom.com
Symplicity Communications, Inc. logo

Symplicity Communications, Inc.

A
Maturity
76
Tier A
Rating
5.0
7 reviews
Headcount
20
-16%6m
Founded
2007
20y domain

About

❔We Understand. 👐We Care. 📩We Deliver. Whether you're looking to streamline your IT strategy, enhance customer experience, or optimize costs, Symplicity is your trusted partner for success. Let's start a conversation! At Symplicity Communications Inc., we believe that technology should work for you, not the other way around. That's why we're passionate about solving your toughest technology challenges and helping you achieve your business goals. Our services include: ✔️Expense Management ✔️Customer Experience ✔️Automation ✔️ Managed IT ✔️Business Intelligence ✔️Cybersecurity ✔️Unified Communications ✔️Mobile Device Management ✔️Disaster Recovery ✔️SD-WAN ✔️SIP Trunking ✔️Colocation ✔️Contact Center Solutions We know that technology can be overwhelming, but with Symplicity Communications Inc. on your side, you can rest easy knowing that we've got you covered. So why wait? Let us show you how we can help transform your business today! Contact Symplicity to set up a free evaluation and bill-analysis appointment. We'd love to hear from you. 📞(616) 588-8500 📧marketing@symplicitycom.com Visit: YouTube: https://youtube.com/@symplicitycommunications7133 Checkout our podcast! www.thesymplepodcast.com Sign-up for our newsletter:

HQ
60 monroe center st nw, suite 100, grand rapids, michigan 49503, us · Map ▸
Industry
Information Technology

Website snapshot

Symplicity Communications, Inc. homepage

Firmographics

MSP type
MSP
Industry
Information Technology
Ownership
Independent
Revenue
$1M - $5M
Total funding
Employees
20
Growth 12m
-8.7%
Growth 24m
11%
Hiring now
No
Footprint
Local· MI
HQ
60 monroe center st nw, suite 100, grand rapids, michigan 49503, us
Locations
1
Phone
+1 616-588-8500
Domain registered
1/21/2007
Web platform
Hubspot Cms
NAICS
541512, 541519, 517121

Positioning

Verticals
FinanceGovernmentHealthcareManufacturingNonprofit
Service mix
Backup DrCloud MigrationComplianceCybersecurity
Tech stack
Viewport MetaMicrosoft Exchange OnlineWordpress.orgSlackMicrosoft 365Linkedin WidgetCloudflare DNSHubSpotRemoteHubspot Content HubProofpointCloudflare CdnGoogle Tag ManagerAdobe CqShutterstockStripeAmazon Route 53OutlookFacebook SdkMicrosoft ExchangeKissmetricsVimeoGoogle Font APIBarracuda Email Security ServiceSiteground VpsMobile FriendlyFacebook Login (connect)Amazon AWSGravity FormsMicrosoft 365 Apps & ServicesGoogle Search ConsoleFedexAIMailchimp Mandrill
Keywords
Business TechnologyHigh Integrity ConsultantsBill ReviewImplementation Project ManagementTelecommunicationsITCloudContact CenterPhone SystemsUnified CommunicationsCyber SecurityDisaster RecoveryBusiness ContinuityConsultationTelecom Expense ManagementBill ReviewsIT StrategyVideo ConferencingTeleconferencingDesktop As A ServiceSoftware As A ServiceCRMNetwork ServicesUcaasSecaasIAASDraasSAASFiberSdwanPurchasingCxCcaasAutomationAICustomer ExperienceIT Services & IT ConsultingConsultingCloud Data ManagementIncident ResponseIT InfrastructureMachine LearningManaged IT ServicesCost OptimizationCompliance ManagementInformation Technology And ServicesEnterprise Mobility ManagementNetwork SecurityVendor NegotiationManaged Threat DetectionCustomer Experience ManagementSdwan SolutionsData AnalyticsNatural Language ProcessingCloud SolutionsRisk ManagementCloud Computing And Data CentersBusiness Process AutomationAI Powered Contact CenterComputer Systems Design And Related ServicesBusiness Intelligence And AnalyticsGovernmentData SecuritySelf Service BiB2BCybersecurityData LakeBusiness IntelligenceOperational EfficiencySecurity Operations CenterBusiness AutomationCustomer Journey MappingOmnichannel CxCybersecurity ServicesManaged ITColocationMobile Device ManagementCybersecurity And Data ProtectionRemote MonitoringContact Center As A ServiceRetailCustomer EngagementPredictive AnalyticsServicesCustomer RetentionSip TrunkingThreat DetectionZero Trust SecurityDigital TransformationTechnology Expense ManagementInventory ManagementAnalyticsAI In CxHealthcareFinanceNon ProfitManufacturingDistributionComputer & Network SecurityInformation Technology & Services

Maturity score breakdown

76Aof maturity score
  • Classification20
  • Size14
  • Tech Stack9
  • Verified Email8
  • Verticals6
  • Hiring4
  • Decision Makers4
  • Service Breadth4
  • Revenue2
  • SEO Presence2
  • Marketing Site2
  • Market Centrality1

Team by department

12 people across 8 departments
  • Operations3
  • Support2
  • Engineering2
  • Sales1
  • Marketing1
  • Accounting1
  • Human Resources1
  • Information Technology1

Reputation timeline

Rating
5.0
Reviews
7

Voice of customer

No thematic analysis on file.

SEO signal

as of 7/9/2026
Semrush rank
2,674,553
Organic kw
1,686
Organic traffic
203
Traffic value / mo
$102
Paid kw
0
Ranking profile
  • Top 33
  • 4–1011
  • 11–203
  • 21–500
  • 51–1003
Top 3
3
Top 10
14
Avg position
17.1
Total demand / mo
2,760
Branded vs non-branded
2 branded · 18 non-branded
Top ranking keywords
KeywordPosVolume
seites19390
technology expense management13390
best ucaas providers analytics reporting5320
best ucaas providers security compliance12260
operational intelligence platform10210
blue team alpha8170
symplycity5170
symplicity communicationsbrand1110
symplicity communications incbrand1110
technology expense management providers5110
managed contact center9790
pillars of customer experience690
private data center suites550
customer experience organizational structure450
customer experience business strategy8340
sd-wan deployment types440
colocation network services5340
ucaas call center analytics340
customer experience organisational structure440
customer experience department structure440

Local MSPs · Grand Rapids

Top 12 by maturity

Decision-makers · 17

Amanda Drent
Client Coordinator· Entry
LinkedIn ▸
Ben Murray
LinkedIn ▸
Britney Hayden
LinkedIn ▸
Catherine Behrenbrinker
President· Head
LinkedIn ▸
Catherine Behrenbrinker
President· Head
LinkedIn ▸
Catherine Ripley
President & CEO· C Suite
Grand Rapids, Michigan
LinkedIn ▸
David Dykema
Microsoft & Technical Solutions Engineer
LinkedIn ▸
Erin Stewart
Senior Director of Sales· Senior
LinkedIn ▸
Heather Taylor
Customer Success Coordinator· Entry
LinkedIn ▸
Nick Stevenson
Department Lead - Professional Sevices
LinkedIn ▸
Jennifer Gorton
Customer Success Administrator· Manager
LinkedIn ▸
Kevin Johnson
VP of Client Experience and Patient Experience Solutions· VP
LinkedIn ▸
Laura Henricks
Customer Success Coordinator· Entry
LinkedIn ▸
Lisa Haan
Project Manager· Manager
LinkedIn ▸
Nick Stevenson
Business Development· Senior
LinkedIn ▸
Samantha Scholten
Senior Administrative Coordinator· Senior
LinkedIn ▸
Victor Zuniga
Vice President of Government Contracting· VP
LinkedIn ▸

Last seen 7/6/2026 · signal integrity nominal