Best PC Repair

bestpcrepair.com·www.bestpcrepair.com·LinkedIn·Google Maps

▸ Maturity

Tier C

▸ Rating

4.6

150 reviews

▸ Headcount

▸ Founded

—

7y domain

▸About

No description on file.

HQ: 14396 Manchester Rd, Manchester, MO 63011 · Map ▸
Phone: (877) 203-2963

▸Website snapshot

View live ▸

▸Firmographics

MSP type: MSP
Revenue: $500k - $1M
Total funding: —
Employees: 10
Hiring now: No
HQ: 14396 Manchester Rd, Manchester, MO 63011
Phone: (877) 203-2963
Domain registered: 7/26/2019
Email provider: Barracuda

▸Positioning

▸ Service mix

ComplianceCybersecurity

▸Maturity score breakdown

35Cof maturity score

Classification20
Reviews Volume5
Size4
Decision Makers4
Service Breadth2

▸Reputation timeline

▸ Rating

4.6

▸ Reviews

150

▸ Rating distribution

sample of 5 / 150

5★4
4★0
3★0
2★1
1★0

▸Voice of customer

Positive

Best PC Repair delivers quick, affordable repairs with strong customer service, though front-desk staffing consistency and website transparency need improvement.

▸ What customers praise

✓Fast turnaround time (same day to 2 days)
✓Competitive pricing compared to competitors
✓Professional and knowledgeable team (Allen, David, Katrina)

▸ Top complaints

Inexperienced staff at counter unable to provide professional advice
Website does not accurately reflect appointment-only policy

▸Google reviews

Showing 5 of 150 · avg 4.6★

▲ 4 positive (4–5★)◆ 0 neutral (3★)▼ 1 negative (1–2★)

▸ Praise · positive reviews

Travis Dixon2/9/2026
★★★★★5.0
Needed my gaming pc fixed, they had it done within 2 days and for a way better price than the place down the street quoted me for the repair.
keenan kerr8/22/2025
★★★★★5.0
Allen and team are great. Easy to work with, on time and professional. You get what you pay for. I had them add a security camera system to our off grid property. I can access the cameras at any given moment via my cell phone. Thank you Allen!
Morgan POE4/17/2025
★★★★★5.0
100% recommend! They were not only able to fix my laptop, but also was able to work with me! Quick, and efficient had it done the same day I dropped off. Overall great experience, you should definitely check this place out for all of your computer repairs!
Janet Newton10/7/2024
★★★★★5.0
Our first contact with Best PC Repair was with your receptionist Katrina. She was a "Godsend"...so reassuring & knowledgeable. We knew we had found a company we could trust. Within a few hours, our computer was diagnosed by David and we were given a reasonable quote. We are thankful that we found you.

▸ Complaints · negative reviews

Carolyn Burke4/19/2025
★★★★★2.0
UPDATE: If I was told when I came to the repair shop that my laptop was CHEAP and that getting it fixed might not be feasible, I would have thanked you for the general diagnosis. I expect a computer repair shop to have a professional behind the counter who could give me that advice. I did receive a refund from a diagnosis charge. March 20, 2025. I chose Best PC Repair based on good reviews on Google and an ‘A’ rating with the Better Business Bureau. I spoke to a friendly voice on the phone, Patrick. He stated to bring it to their office suite and they will give me a diagnosis. Even though they have 'store hours' it is actually by appointment only which is different then what is stated on their website. The person I met when I dropped off the laptop was a person who was not Patrick, but a person with no experience to answer my questions; regarded as a person who just does “paperwork”.