Mainstay Technologies

Mainstay has been a great partner to work with. They have taken our Company from a reactive approach to IT to a proactive approach. They are responsive, easy to work with, have a sense of humor, understand our processes, work well with our team, take the time to understand our priorities and do a great job of looking forward to what's ahead. They do a good job of keeping budget in mind and when possible, will provide a variety of options that can get the job done, a good/better/best, if you will, so that if price is a factor, we can consider all possibilities. We appreciate that they seem to have a low employee turnover, which helps to keep consistency in who is working on our account, which we think makes things easier if an issue does come up.

I've been supported by the Mainstay team for roughly 6 years now, while working at 2 different organizations. In both cases we chose Mainstay as our MSP because of their quality-centric, efficient structure. Each client has a dedicated account team, even when it comes to responding on daily help tickets, and that helps us communicate effectively with their staff and resolve tech issues quickly. The support fee is a great value for the service and advice we receive. Highly recommend!

Mainstay has been an incredible addition to our Nonprofit organization. As a small business that focuses on being as cost efficient as possible and addressing issues in real time - we appreciate Mainstay seeing our vision and values and meeting us where we are at to make our partnership as valuable as possible. The team is incomparable and unmatched to other technology vendors. The team communication, assistance, and overall knowledge has aided us in advancing in our industry and growing year over year. We recommend them as a preferred vendor to all local nonprofit and for profit organizations if you want the best of the best.

Our company contracted with several different IT companies before Mainstay. We had a lot of frustrations with prior companies due to poor service. I first learned about Mainstay at an event they held at our local library. They did an assessment and I was very impressed. The staff are professional, knowledgeable, responsive, easy to work with and very kind. Their customer service is excellent. Choosing Mainstay was the best IT decision our company made. I highly recommend their services. You will not be disappointed.

I have been working with Mainstay Technologies for our company's IT support needs, and I couldn't be more impressed. From the initial consultation to ongoing support, they have consistently exceeded our expectations. The team at Mainstay Technologies is highly knowledgeable and demonstrates a deep understanding of IT systems. They took the time to assess our specific requirements and tailored a comprehensive solution that perfectly aligned with our business goals. Their attention to detail and commitment to excellence set them apart. One of the standout features of Mainstay Technologies is their proactive approach to IT management. They not only address issues swiftly but also implement preventive measures to minimize potential disruptions. This proactive stance has significantly improved the overall reliability and performance of our IT infrastructure. Communication is another area where Mainstay Technologies excels. The team is responsive, friendly, and always ready to assist. Whether it's a minor query or a more complex issue, they handle each interaction with professionalism and a genuine desire to help. In addition to their technical expertise, Mainstay Technologies places a strong emphasis on customer satisfaction. They understand the importance of building lasting partnerships and go above and beyond to ensure that their clients are not just satisfied but truly delighted with their services. Overall, my experience with Mainstay Technologies has been nothing short of exceptional. Their commitment to excellence, technical proficiency, proactive approach, and outstanding customer service make them a five-star choice for anyone seeking top-notch IT support. I wholeheartedly recommend Mainstay Technologies to businesses looking for a reliable and innovative partner in managing their IT needs. Cheers to another year of fantastic service, and many more in the future to come. Director of Technologies Stanley Elevator