Managed service providerUnclaimed

Direct iT

Observed Sep 20, 2026
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MSP Signal ranks Direct iT #956 of 39,816 IT service providers nationally. Direct iT is a Managed service provider in Waltham, MA, founded 2002, with 10-24 staff. It offers Backup Dr, Co Managed It, Compliance.

Source: MSP Signal, Direct iT company profile, Sep 20, 2026, https://mspsignal.com/msp/direct-it

MSP score69.9#956

Score and rank

MSP score
69.9
National
#956 of 39,816
State
#30 of 822
City
#2 of 17
Direct iT: score pillars, value and weight
Reputation
960.30
Presence
820.25
Credibility
670.20
Scale
480.15
Momentum
00.10

No changes detected in the last 180 days.

Confidence 0.83 What this means · How the score works

Local rivals

Local rival data is not yet available for this company.

Services and offer

Backup DrCo Managed ItComplianceCybersecurityVcioVoip Ucaas
Industries served
Construction, Finance, Government, Healthcare, Legal, Manufacturing, Nonprofit
Works with
Cisco
Certifications
HipaaCmmc
Guarantees advertised
Satisfaction, No Contract
Pricing
No pricing published on their site, checked 2026-08-14 source

Reputation

No Google listing matched to this company yet.

Recent changes

Change detection: same-source field changes since Sept 17, 2026; site re-crawl every 7 days since Sept 16, monthly before that.

  1. Sep 5, 2026

    In the news

    title changed: 'Trusted IT Management Cybersecurity Support in Massachusetts' -> 'Trusted IT Management Cybersecurity Su, September 2026.

    recorded

Location

39 Emerson Rd, Waltham, MA, 02451

Also operates from

  • Boston, MA, Boston, MA

Firmographics

Staff
10-24 source
Founded
2002
Revenue range
$1M - $10M
Domain
Online since 2004
NAICS codes
541512, 541513

About

Direct iT is a professional IT services firm based in Waltham, Massachusetts, with additional locations in the Boston area. Founded before 2004, the company specializes in providing enterprise-grade IT support, security, and network management tailored for small and medium-sized businesses (SMBs). Direct iT focuses on delivering reliable and cost-effective solutions that empower SMBs to compete effectively in the market. The company offers a range of managed IT services, including comprehensive IT support, remote network management through its RemoteNet program, and custom network monitoring tools like BlueBox. Direct iT is recognized for its early adoption of cloud services and provides robust cybersecurity measures to protect business operations. With a team experienced in high-profile organizations, Direct iT has established itself as a trusted partner for SMBs in New England, emphasizing high-availability networks and proactive IT management.

Direct iT in Waltham operates at a rare intersection: among Massachusetts's 462 managed service providers, only 29 combine HIPAA and CMMC expertise while serving construction, finance, government, and healthcare organizations. The firm handles backup and disaster recovery, co-managed IT, compliance, cybersecurity, and vCIO services. With 90 five-star reviews, Direct iT ranks first in Waltham and sits in the national top 1 percent.

Summary by MSP Signal, from public sources

Web presence

Open technical record
Web maturity
75
Page quality
Performance 53, Seo 92, Accessibility 96
Email security
DKIM not checked
Technology
AWS Organizations, Akismet, Amazon AWS, Amazon EC2, Apex Chat, Appriver, Autotask PSA, Babel, Bootstrap, CAPTCHA, CloudFlare, CloudFlare CDN, Constant Contact, DoubleClick, Enom, Facebook, Facebook Login, Facebook Pixel, Facebook SDK, FlexSlider, Font Awesome, GitHub Actions, GitLab CI/CD, GoDaddy Domains, GoDaddy Hosting, Google Analytics, Google Analytics 4, Google Font API, Google Maps, Google Search Console, Google Tag Manager, Gravity Forms, HSTS, HTTP/3, InfusionSoft, Jetpack, Keap, Kinsta, LinkedIn Ads, Linkedin Insight Tag, Linkedin Marketing Solutions, Linux, Microsoft 365, Microsoft 365 Apps & Services, Microsoft Email Providers, Microsoft Exchange, Microsoft Exchange Online, Microsoft Windows, Mobile Friendly, MySQL, Open Graph, Outlook, PHP, Priority Hints, Ruby, Ruby On Rails, SonicWall, Terraform, Viewport Meta, WP Rocket, Wistia, WordPress.Org, Wordpress, Yoast, YouTube, JQuery, JQuery Migrate, ReCAPTCHA
Detected
68 technologies detected
Platform
Wordpress
CDN
Cloudflare
Blog
Slowing
Subdomains
9

Search presence

Organic visits
~200/mo est.
Organic keywords
483
Domain authority
19
Backlinks
1,014
Referring domains
325
Paid search
Paid search activity observed

People

People data not yet observed for this company.

People data from public professional profiles. We show leadership by name and everyone else as counts. Request removal.

Hiring

No open roles observed.

Recognition

No directory listings or awards observed.

Frequently asked questions

Where is Direct iT located?
Direct iT is located in 39 Emerson Rd, Waltham, MA, 02451.
How many people work at Direct iT?
Direct iT has an observed staff range of 10-24.
What services does Direct iT offer?
Direct iT offers Backup Dr, Co Managed It, Compliance, Cybersecurity, Vcio, Voip Ucaas.
How does Direct iT rank among IT service providers in Waltham?
Direct iT ranks #2 of 17 observed IT service providers in Waltham.
Is Direct iT claimed?
Direct iT is not claimed on MSP Signal.

Sources and corrections

Observed Sep 20, 2026.

Correct this record

Source: MSP Signal, Direct iT company profile, Sep 20, 2026, https://mspsignal.com/msp/direct-it

MSP Signal never publishes email addresses.