Managed service providerUnclaimed

Innovative Communication Systems

San Antonio, TX · localWebsite +18664274722LinkedIn
Observed Sep 20, 2026
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MSP Signal ranks Innovative Communication Systems #519 of 39,816 IT service providers nationally. Innovative Communication Systems is a Managed service provider in San Antonio, TX, founded 1981, with 50-99 staff. It offers Cloud Migration, Co Managed It, Compliance.

Source: MSP Signal, Innovative Communication Systems company profile, Sep 20, 2026, https://mspsignal.com/msp/innovative-communication-systems

MSP score72.6#519

Score and rank

MSP score
72.6
National
#519 of 39,816
State
#60 of 3,539
City
#4 of 196
Innovative Communication Systems: score pillars, value and weight
Reputation
860.30
Presence
830.25
Credibility
830.20
Scale
640.15
Momentum
00.10

No changes detected in the last 180 days.

Confidence 0.83 What this means · How the score works

Local rivals

Local rival data is not yet available for this company.

Services and offer

Cloud MigrationCo Managed ItComplianceCybersecurityMicrosoft 365Voip Ucaas
Availability
24/7 support claimed
Industries served
Healthcare, Legal, Manufacturing, Nonprofit
Works with
AvigilonAxis CommunicationsAzureCrestronMicrosoft365MilestoneMitelVerkada
Certifications
Soc2Hipaa
Pricing
No pricing published on their site, checked 2026-08-14 source

Reputation

No Google listing matched to this company yet.

Customers praise responsive, knowledgeable staff who solve problems quickly with friendly, helpful personalities.

Positive0.83 reviews per month

Recent changes

Change detection: same-source field changes since Sept 17, 2026; site re-crawl every 7 days since Sept 16, monthly before that.

  1. Aug 9, 2026

    In the news

    title changed: 'ICS: IT Support Business IT Services In Houston, Austin San ' -> 'ICS: IT Support Business IT Services I, August 2026.

    recorded

Location

10430 Gulfdale St, San Antonio, TX, 78216

Also operates from

  • Houston, TX, Houston, TX

Firmographics

Staff
50-99 source
Founded
1981
Revenue range
$1M - $10M
Domain
Online since 1997
NAICS codes
541512, 517121, 541519

About

ICS-IT, Voice & Video, also known as Innovative Communication Systems, is a family-owned IT support provider based in San Antonio, Texas, with additional locations in Austin and Houston. Since 1981, the company has been delivering business technology solutions aimed at enhancing office productivity through high-return technology products and a commitment to ethical business practices. The company offers a wide range of managed IT and communication technologies, including VoIP business phone systems, managed IT support, video conferencing solutions, surveillance cameras, and data/voice cabling services. ICS also provides consulting, implementation, support and maintenance, training, and custom development services. They primarily serve US and international multi-site organizations with employee counts ranging from 25 to 2,500, focusing on clients who prefer flat-fee services that protect against technological obsolescence. With over 4,000 regional installations, ICS is dedicated to providing unified enterprise-grade solutions for engineering, installation, and maintenance.

What endures in managed services often comes down to consistency through change. Innovative Communication Systems has spent nearly three decades serving San Antonio's healthcare, legal, manufacturing, and nonprofit sectors, navigating shifts from on-premises infrastructure to cloud environments and evolving compliance demands. The 50-to-99-person team handles cloud migration, co-managed IT, cybersecurity, and Microsoft 365 deployments alongside HIPAA and other regulatory requirements. That longevity—working through multiple technology cycles while maintaining client relationships—shapes how the firm approaches the infrastructure decisions its verticals face today.

Summary by MSP Signal, from public sources

Web presence

Open technical record
Web maturity
75
Page quality
Performance 55, Seo 85, Accessibility 86
Email security
DKIM not checked
Technology
Barracuda Email Security Service, Barracuda MSP, Barracuda Networks, Cisco VoIP, Copper, Datto, Exclaimer, FiberHome, GoDaddy Domains, GoDaddy Hosting, Google Search Console, HP Poly, Logitech Video Conferencing, MailChimp, Microsoft 365, Microsoft 365 Apps & Services, Microsoft Email Providers, Microsoft Exchange, Microsoft Exchange Online, Mitel, MySQL, Outlook, PHP, SAP Business One, Salesforce, Sophos Central, WP Engine, Windows Server, Wordpress
Detected
29 technologies detected
Platform
Wordpress
CDN
Cloudflare
Hosting
Wp Engine
Subdomains
0

Search presence

Organic visits
~1100/mo est.
Organic keywords
2,989
Domain authority
25
Backlinks
2,277
Referring domains
698
Top keywords
willowbrook mall, ics, integrated communication services, mcallister park, it managed services san antonio, managed service provider san antonio, san antonio managed it services, ics houston, it outsourcing services san antonio, it services for nonprofit in houston, helpdesk service austin, ics san antonio, help desk service austin, ics houston tx, ics com, ics communications, ics it, it services mobile, phone systems san antonio
Paid search
Paid search activity observed

People

People data not yet observed for this company.

People data from public professional profiles. We show leadership by name and everyone else as counts. Request removal.

Hiring

4 open roles observed

+4 roles in 90 days.

  • Sales Administrative Assistantsales
  • IT Engineer
  • VoIP Engineer
  • Cable Technicianservice_desk
Careers page

Recognition

  • expertise: expertise:3029158
  • expertise: expertise:796874

0 peer mentions in 90 days.

Frequently asked questions

Where is Innovative Communication Systems located?
Innovative Communication Systems is located in 10430 Gulfdale St, San Antonio, TX, 78216.
How many people work at Innovative Communication Systems?
Innovative Communication Systems has an observed staff range of 50-99.
What services does Innovative Communication Systems offer?
Innovative Communication Systems offers Cloud Migration, Co Managed It, Compliance, Cybersecurity, Microsoft 365, Voip Ucaas.
How does Innovative Communication Systems rank among IT service providers in San Antonio?
Innovative Communication Systems ranks #4 of 196 observed IT service providers in San Antonio.
Is Innovative Communication Systems claimed?
Innovative Communication Systems is not claimed on MSP Signal.

Sources and corrections

Registered entity

Observed Sep 20, 2026.

Correct this record

Source: MSP Signal, Innovative Communication Systems company profile, Sep 20, 2026, https://mspsignal.com/msp/innovative-communication-systems

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