AIS RealTimeIT service provider profile · Kentwood, MI

In their own wordsAIS RealTime provides services to hospitals, senior living facilities, and Real Time Location Services (RTLS) systems providers, with the goal of helping all clients to reduce operating costs. Our people make us great. We have RTLS-expert customer-service staff in eight US states, for quick response to our client needs. We apply design innovation, asset visibility, management expertise, industrial engineering, and our passion for customer service to solve our customers' problems, creating custom solutions. Since 2004, we have focused on RTLS in the healthcare segment. Our flagship services are RTLS system design, installation, and maintenance. We are a values-driven organization. Our core values are: Integrity Discipline Creativity Support Enthusiasm We partner closely with companies that operate under similar values, for the mutual benefit of our clients. Our Vision is to be recognized as the leading provider of RFID / RTLS solutions through outstanding service, quality and product innovation.

“With a focus on reducing downtime and maximizing system performance, our experts handle everything from site assessment and system configuration to on-site deployment and testing.”

“Yes, we provide round-the-clock support, including remote and onsite troubleshooting, to keep your RTLS system running efficiently.”

“Our proactive approach includes 24/7 monitoring, system updates, performance tuning, and issue resolution, ensuring that critical hospital assets and patient tracking systems remain fully operational.”

“Our support team is available 24/7 to provide troubleshooting and ensure minimal downtime.”

“What is included in your managed services Our 24/7 managed services include remote system monitoring, troubleshooting, software updates, and preventative maintenance to ensure optimal system performance.”