Refund Policy
We offer a 30-day money-back guarantee for purchases of MSP Signal paid plans.
Middlestetter LLC DBA MSP Signal LLC · 750 Barclay Ln, Sisters, Oregon 97759 · info@mspsignal.com · Effective October 21, 2026A.Refund period
If you are not satisfied with your purchase, you may request a full refund within 30 days of the original order date. This guarantee applies to both monthly and annual plan purchases.
B.How to request a refund
Paddle.com is our Merchant of Record and processes refunds. To request a refund, visit paddle.net and provide the email address and order details used for the purchase. You may also email info@mspsignal.com for help locating your order or submitting the request.
C.Cancellations
You may cancel a paid subscription at any time. Cancellation stops future renewals and does not remove access already paid for through the end of the current billing period. A cancellation is separate from a refund request. If you are within the 30-day refund period, request the refund through Paddle as described above.
D.Processing
Approved refunds are returned by Paddle to the original payment method. Bank and card-network processing times may vary. Your statutory consumer rights are not limited by this policy.
E.Related policies
See our terms of use and privacy policy. Questions: info@mspsignal.com.
