MSP SignalBETA
Company record · observed Oct 3, 2026 · confidence 0.83
UnclaimedManaged service providerFounded 200115 staffLocal
ALCON DTS logo

ALCON DTSIT service provider profile · Austin, TX

Ownership: IndependentPublic: NoTicker: not observedAcquisition: not observedClosed: not observed
MSP score · confidence 0.83
63.0OF 100
30-day change: not observed · No changes detected in the last 180 days.
National rank#4,711of 46,016 · top 11%
TX#412of 4,365 · top 10%
Austin#48of 494 · top 10%
Google 5.0★ (9)Organic ~268/moSecurity headers AHosting ApacheDomain 24 yrsNAICS 541512

MSP Signal ranks ALCON DTS #4,711 of 46,016 IT service providers nationally. ALCON DTS is a managed service provider in Austin, TX, founded 2001, with 15 staff. It offers Backup and disaster recovery, Co-managed IT, Compliance.

Source: MSP Signal, ALCON DTS company profile, Oct 3, 2026, https://mspsignal.com/msp/alcon-dts

01

Score breakdown

5 pillars · weighted · 63.0 / 100
REPUTATION82PRESENCE84CREDIBILITY54SCALE45MOMENTUM0Local median overlay: not observed · how the score works
Weighted contribution · how 63.0 is builtscore × weight = points
63.0of 100 · 37.0 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%24.6
Presence
×25%20.9
Credibility
×20%10.8
Scale
×15%6.7
Momentum
×10%0.0
▲ Momentum yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d0 / 4No changes detected in the last 180 days.
Local rivals · 25 mihow chosen
5 mi15 mi25 mi1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell5 providers in this cell5 providers in this cell6 providers in this cell6 providers in this cell7 providers in this cell8 providers in this cell8 providers in this cell8 providers in this cell8 providers in this cell9 providers in this cell9 providers in this cell9 providers in this cell11 providers in this cell15 providers in this cell20 providers in this cell26 providers in this cell293 providers in this cellALCON DTSPROVIDERS PER CELL1293
573 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

2 events · 26 wks ending Sep 21, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 21, 2026
Website changedservices added: aisource: their website
recorded
Sep 7, 2026
Website changedservices added: microsoft 365source: their website
recorded
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 9 reviews
5.0
Listing: not observedreview velocity: 2 in the last 365 days
Star distribution: not observed
What reviewers mention
not observed
Listings
not observed
SentimentPositive
Hoursnot observed
Other sources · BBB: not observed · Facebook rating: not observed
04

Services and offer

from their site
Backup and disaster recovery
Co-managed IT
CCompliance
Cybersecurity
vvCIO
VVoIP and UCaaS
Industries
HealthcareManufacturing
Availability
No 24/7 claim on their site
Guarantees
not observed
Compliance
HIPAA
Works with
not observed
Partners
Microsoft · Silver
Company pricing
REMOTE IT$100 /user/month
COMPLETE IT$150 /user/month
SECURE IT$250 /user/month
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~268/ month est.
Domain authority18/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
Wordpress.orgYelpMobile FriendlySlackCentrastage RMMRecaptchaRemoteGodaddy HostingGoogle Tag ManagerTypeformAIOutlook
▸ Open technical record · web maturity 85 / 100
SEO15/15
Blog15/15
Pricing0/10
Reviews5/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: none
Performance · SEO · Accessibility45 · 100 · 90
Email authSPF · DKIM · DMARC p=none
CDNnot observed
HostingApache
Blogactive Syndicated
Subdomains18
Security headersA
06

Record & location

HQ
5 mi10 miHQMap of ALCON DTS headquarters in Austin (approximate HQ area)Approximate HQ areaBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
ALCON DTS website snapshot
Website
Location
5900 Balcones Dr
Founded
2001
Staff
15 staff · national median 10
Languages
not observed
Annual revenue
$1M to $10M · range · exact estimate on the Signal plan
NAICS
541512, 541513, 541519
Also from
not observed
States served
TX
07

People & hiring

14 tracked · 4 leaders
Staff by department
Sales
2
Administrative
2
Information Technology
2
Support
1
Marketing
1
Operations
1
Entrepreneurship
1
Media And Commmunication
1
Hiring
0job postings in 90 days
Job postings: not observed
Careers page ↗
08

Recognition, news & about

public sources
Awards & rankings
not observed
Peer mentions in 90 days: 1 · BBB: not observed
In the news
not observed
About

In their own wordsALCON DTS is an IT service provider based in Austin, Texas, founded in 2001. The company specializes in Managed IT Services, Cybersecurity, and HIPAA Compliance, primarily serving small and medium-sized businesses in the healthcare, manufacturing, and engineering sectors. ALCON DTS operates as a B2B consultancy with three main divisions: Communication Services, Managed IT Services, and Cybersecurity & GRC. The company offers a range of services, including remote and onsite IT support, network maintenance, threat protection, and regulatory compliance consulting. ALCON DTS is known for its commitment to exceptional customer care and value-driven solutions, leveraging over 20 years of experience in the industry. Led by founder and CEO Eduardo Contreras, the company provides technical assistance to clients across the nation, ensuring data security and compliance with industry standards.

MSPSIG.MEMO · summary from public sourcesALCON DTS in Austin manages the demanding overlap of healthcare and manufacturing while maintaining HIPAA, CMMC, and ISO 27001 compliance, a rare combination among Texas's roughly 2,000 MSPs. The firm's co-managed IT, backup and disaster recovery, and vCIO services reflect deep expertise in environments where regulatory rigor and operational continuity cannot be separated. Their approach to cybersecurity and compliance frameworks suggests familiarity with the specific tensions these verticals face.
Leadership
4 leaders named
0 joined and 0 left in 90 days
Service areas
not observed
Partner badge
not observed
09

What they say about themselves

site quotations · unconfirmed
Coverage

“On-site work with your team Many co-managed clients keep day to day presence with their own team, and we come on site when the work needs hands in the building.”

“Start here when you want the full picture of remote support, on-site help, and the tighter security layer, then open Remote IT, Complete IT, or Secure IT.”

Guarantee

“We envision a future where our partnership with clients translates into their success, making ALCON DTS synonymous with empowerment, resilience, and transformative growth.”

Longevity

“Our school district (of multiple campuses) used ALCON DTS several years ago, and now again with our new management; And I have yet to be disappointed!”

Compliance

“Regulatory Compliance HIPAA Consulting The written program and the evidence file: risk analysis, training, procedures, and BAAs where our services require them.”

“Consulting Our all-in-one HIPAA Security Service is the fastest, easiest and most affordable way to HIPAA compliance.”

“Whether it be HIPAA consulting, new clinic setup, or managing our network, ALCON DTS has been a huge help to our organization.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is ALCON DTS located?

5900 Balcones Dr.

How many people work at ALCON DTS?

ALCON DTS has 15 staff.

What services does ALCON DTS offer?

Backup and disaster recovery, Co-managed IT, Compliance, Cybersecurity, vCIO, VoIP and UCaaS.

What compliance frameworks does ALCON DTS serve?

HIPAA.

How does ALCON DTS rank among IT providers in Austin?

#48 of 494 observed providers in Austin; #4,711 of 46,016 nationally.

Is ALCON DTS claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 3, 2026 · Citation: ALCON DTS company profile · https://mspsignal.com/msp/alcon-dts
Correct this recordClaim this company