MSP SignalBETA
Company record · observed Oct 4, 2026 · confidence 0.67
UnclaimedManaged service providerFounded 20038 staffLocal
Balsam Technologies Inc logo

Balsam Technologies IncIT service provider profile · Gloucester, MA

Ownership: IndependentPublic: NoTicker: not observedAcquisition: not observedClosed: not observed
MSP score · confidence 0.67
56.0OF 100
30-day change: not observed · No changes detected in the last 180 days.
National rank#10,923of 46,016 · top 24%
MA#281of 1,015 · top 28%
Gloucester#1of 2 · top 50%
Google 5.0★ (5)Organic ~40/moSecurity headers FHosting ApacheDomain 23 yrsNAICS 541512

MSP Signal ranks Balsam Technologies Inc #10,923 of 46,016 IT service providers nationally. Balsam Technologies Inc is a managed service provider in Gloucester, MA, founded 2003, with 8 staff. It offers Backup and disaster recovery, Cloud migration, Compliance.

Source: MSP Signal, Balsam Technologies Inc company profile, Oct 4, 2026, https://mspsignal.com/msp/balsam-technologies

01

Score breakdown

5 pillars · weighted · 56.0 / 100
REPUTATION78PRESENCE70CREDIBILITY49SCALE35MOMENTUM0Local median overlay: not observed · how the score works
Weighted contribution · how 56.0 is builtscore × weight = points
56.0of 100 · 44.0 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%23.5
Presence
×25%17.4
Credibility
×20%9.8
Scale
×15%5.3
Momentum
×10%0.0
▲ Momentum yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d0 / 4No changes detected in the last 180 days.
Local rivals · 25 mihow chosen
5 mi15 mi25 mi1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell3 providers in this cell3 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell5 providers in this cell6 providers in this cell7 providers in this cellBALSAM TECHNOLOGIES INCPROVIDERS PER CELL17
78 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

1 events · 26 wks ending Aug 20, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Aug 20, 2026
Website changedservices added: erp, hipaasource: their website
recorded
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 5 reviews
5.0
Listing: Balsam Technologies Inc · Computer support and services · Maps ↗review velocity: 5 in the last 365 days
Distribution · listing sample of 17
0
1★
0
2★
0
3★
0
4★
17
5★
4–5★ 17 · 100.0% 3★ 0 · 0.0% 1–2★ 0 · 0.0%, not the same population as the 5 reviews
What reviewers mention
Friendly Staff2
IT Company2
Teamwork4
Listings
not observed
SentimentPositive
HoursMon–Fri 8 AM to 5 PM · Sat–Sun closed
Other sources · BBB: not observed · Facebook rating: not observed
From their Google profile

Balsam Technologies is a trusted Managed IT Services Provider delivering IT support, cybersecurity, cloud solutions, network management, data backup, disaster recovery, VoIP systems, Microsoft 365 services, and IT consulting for businesses throughout Massachusetts and New England. Since 2003, we have helped small and midsize businesses improve security, reduce downtime, increase productivity, and leverage technology to achieve their goals. Our proactive approach, responsive support team, and strategic technology guidance provide reliable IT infrastructure, network security, cloud computing solutions, and business continuity services that keep organizations running efficiently and securely.

04

Services and offer

from their site
Backup and disaster recovery
CCloud migration
CCompliance
Cybersecurity
Industries
EducationFinanceGovernmentHealthcareLegalNonprofit
Availability
No 24/7 claim on their site
Guarantees
response_time
Compliance
not observed
Works with
not observed
Partners
Microsoft · Silver
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~40/ month est.
Domain authority–/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
ApacheApache Http ServerCaptchaContact Form 7Element UiFont AwesomeGodaddy HostingGoogle AnalyticsGoogle Font APIGoogle MapsGoogle Maps (non Paid Users)Google Search Console
▸ Open technical record · web maturity 73 / 100
SEO8/15
Blog15/15
Pricing0/10
Reviews0/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: none
Performance · SEO · Accessibility42 · 100 · 86
Email authSPF · DMARC p=none
CDNnot observed
HostingApache
Blogactive
Subdomains0
Security headersF
06

Record & location

HQ
5 mi10 miHQMap of Balsam Technologies Inc headquarters in GloucesterHeadquartersBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Balsam Technologies Inc website snapshot
Website
Location
12 Blackburn Center, Gloucester, MA 01930
Founded
2003
Staff
8 staff · national median 10
Languages
English
Annual revenue
$1M to $10M · range · exact estimate on the Signal plan
NAICS
541512, 541513
Also from
not observed
States served
MA
07

People & hiring

1 tracked · 1 leaders
Staff by department
Engineering
3
Information Technology
1
Hiring
0job postings in 90 days
Job postings: not observed
Careers page ↗
08

Recognition, news & about

public sources
Awards & rankings
not observed
Peer mentions in 90 days: not observed · BBB: not observed
In the news
not observed
Aboutnot observed
Leadership
1 leader named
0 joined and 0 left in 90 days
Service areas
not observed
Partner badge
not observed
09

What they say about themselves

site quotations · unconfirmed
Coverage

“But for anything that requires physical access, we provide rapid on-site support as a standard part of our service, supported by more than 20 years of hands-on managed IT experience serving North Shore organizations.”

“We provide proactive, 24×7 remote and onsite support for efficient IT operations and timely resolutions for your IT-related issues and IT skill gaps.”

Response

“School Balsam has been our IT vendor for over 3 years and has always provided excellent service, timely responses and much-needed advice on our systems.”

Longevity

“Our team has 20+ years of experience supporting nonprofits and churches, schools and colleges, municipal government, public safety agencies, healthcare practices, and small-to-midsize professional service firms.”

“We had a person who managed our network and servers for many years but when they left, we handed everything over to Balsam and it has been a great experience as well.”

Compliance

“Each of these industries has specific compliance and operational needs (like HIPAA for healthcare, CJIS for public safety, FERPA for education, etc.), and we’ve spent years building expertise for each one.”

“Reduce downtime 24/7 monitoring HIPAA, FERPA, and CMMC compliance Peace of Mind, Guaranteed Balsam Technologies uses a combination of cutting-edge software and human oversight to harden your entire network.”

Certification

“Help Desk Support Our certified technicians become intimately familiar with your IT environment providing friendly accessible support for faster resolutions.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is Balsam Technologies Inc located?

12 Blackburn Center, Gloucester, MA 01930.

How many people work at Balsam Technologies Inc?

Balsam Technologies Inc has 8 staff.

What services does Balsam Technologies Inc offer?

Backup and disaster recovery, Cloud migration, Compliance, Cybersecurity.

How does Balsam Technologies Inc rank among IT providers in Gloucester?

#1 of 2 observed providers in Gloucester; #10,923 of 46,016 nationally.

Is Balsam Technologies Inc claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 4, 2026 · Citation: Balsam Technologies Inc company profile · https://mspsignal.com/msp/balsam-technologies
Correct this recordClaim this company