Company record · observed Sep 26, 2026 · confidence 83%

UnclaimedIT service providerFounded 19765,600 staffLocal

Black BoxIT service provider profile · Needham Heights, MA

A trusted digital infrastructure partner.

Needham Heights, MA · localblackbox.com ↗(781) 449-1900

Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––

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MSP score · confidence 83%

30-day change: –– · 3 of 4 change types in 180 days

National rank#998of 45,502 · top 3%

MA#27of 1,034 · top 3%

Needham Heights#1of 3 · top 34%

Badges

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Google 4.2★ (16)Organic ~25,724/moSecurity headers FHosting CloudflareDomain 32 yrsNAICS 33411

MSP Signal ranks Black Box #998 of 45,502 IT service providers nationally. Black Box is an IT service provider in Needham Heights, MA, founded 1976, with 5,600 staff. It offers Managed IT, Cybersecurity, Managed XDR.

Source: MSP Signal, Black Box company profile, Sep 26, 2026, https://mspsignal.com/msp/black-box

Score breakdown

5 pillars · weighted · 71.3 / 100

Reputation30%

67/100

Lifted by more Google reviews and a higher rating.

Presence25%

76/100

Lifted by a stronger website and public profiles.

Credibility20%

49/100

Lifted by a fuller record: services, credentials, pricing.

Scale15%

100/100

Lifted by team size.

Momentum10%

75/100

Lifted by more kinds of change in 180 days.

How the score works

Weighted contribution · how 71.3 is builtscore × weight = points

71.3of 100 · 28.7 unearned

0255075100

PillarScore / 100WeightPoints

Reputation

×30%20.1

Presence

×25%18.9

Credibility

×20%9.8

Scale

×15%15.0

Momentum

×10%7.5

▲ Credibility yields the fewest points per weight, the pillar with the most headroom.

30-day score Δ–no comparable history

30-day rank Δ–no comparable history

Change types · 180 d3 / 4momentum 75

Local rivals · 25 mihow chosen

634 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

Claim · free · local benchmarkPreview

rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts

Signal feed

4 events · 26 wks ending Oct 1, 2026

Activity · returned samplelatest week: 3 events

Counts the returned sample; empty weeks do not prove complete monitoring coverage.

Oct 1, 2026

Review Count ChangeGoogle reviews: 0 to 16source: Google listing

medium

Sep 27, 2026

Hiring SurgeOpen Job Count: 1 to 33

large

Sep 26, 2026

Website changedtitle changed: 'Global IT Products Network Solutions Provider | Black Box In' -> 'Global IT Products & Network Solutions Provider | Black Box 'source: their website

recorded

Showing the 3 latest of 4.

Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan

Reputation

Google · 16 reviews · 5 listings

4.2

Listing: Black Box Network Services · Telecommunications service provider · Maps ↗review velocity: 0 in the last 365 days

Distribution · listing sample of 1

1★

2★

3★

4★

5★

4–5★ 1 · 100.0% 3★ 0 · 0.0% 1–2★ 0 · 0.0%, not the same population as the 16 reviews

What reviewers mention

––

Listings

Black Box Network Services · Needham Heights, Massachusetts5.0 · 1

Black Box Network Services · Austin, Texas4.5 · 8

Black Box5.0 · 4

Black Box Network Services · Elk Grove Village, Illinois2.3 · 3

The Black Box– · –

SentimentMixed

Hours––

Other sources · BBB: –– · Facebook rating: ––

Services and offer

from their site

Managed IT

Cybersecurity

MManaged XDR

IIdentity And Access Management

TThreat Vulnerability Management

NNetwork management

Help Desk

SService Desk

IT consulting

AApplication Development

SStaff Augmentation

XXaas

Industries

EducationFinanceGovernmentHealthcareManufacturing

Availability

No 24/7 claim on their site

Guarantees

––

Compliance

––

Works with

––

Partners

––

Web & search

MSPSIG.RPT search scan · technical record

Organic visits~25,724/ month est.

Domain authority42/ 100

Top keywords · position

Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.

Website technology

Adobe ConnectAdobe Experience ManagerAdobe Marketing CloudAdpAdrollAmazon S3ApacheApache CassandraApache HadoopApache Http ServerApache SparkApache Tomcat

▸ Open technical record · web maturity 65 / 100

SEO15/15

Blog0/15

Pricing0/10

Reviews0/10

Socials10/10

Longevity10/10

Email Auth15/15

Site Depth10/10

Brand Assets5/5

unmeasured components: none

Performance · SEO · Accessibility39 · 85 · 73

Email authSPF · DKIM · DMARC p=quarantine

CDNCloudflare

HostingCloudflare

Blognone

Subdomains60

Security headersF

Record & location

HeadquartersBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

Location

250 1st Ave, Needham Heights, MA 02494

Founded

1976

Staff

5,600 staff · national median 10

Languages

––

Annual revenue

$500M to $1B · range · exact estimate on the Signal plan

NAICS

33411, 541512, 541513, 423430

Also from

––

States served

––

Headcount change

Growing · 6, 12 and 24 month figures on the Signal plan

People & hiring

3 tracked · 1 leaders

Staff by department

Engineering

459

Information Technology

453

Sales

240

Support

190

Operations

173

Business Development

134

Finance

131

Consulting

120

Hiring · 1 open role

1job postings in 90 days

Technician Jobs at Black Box

service_desk

Careers page ↗ · 1 postings shown, not a directory

Recognition, news & about

public sources

Awards & rankings

CRN Solution Provider 500

8 listings · most recent 2019, #48 · list ↗

Peer mentions in 90 days: 0 · BBB: ––

In the news

'Black Box' from 'Final Destination 5' Director and 'Texas Chainsaw 3D' Writer Releasing in July [Trailer]

Jun 2, 2026 · Bloody Disgusting

About

In their own wordsBlack Box Corporation is a global leader in digital infrastructure solutions, specializing in network integration, managed services, and technology product solutions. Founded in 1976, the company has transformed from a hardware distributor into a premier Global Digital Infrastructure Integrator. With headquarters in Lawrence, Pennsylvania, and Navi Mumbai, India, Black Box operates in 75 locations across 35 countries, employing around 3,600 to 4,000 professionals. The company offers a comprehensive suite of services, including system integration, technology product solutions, training, and consulting services. Their expertise covers network infrastructure, premise cabling, unified communications, and data center build-outs. Black Box also provides managed services such as cybersecurity and cloud communications. They serve a diverse client base of over 8,000 companies, focusing on Fortune 100 enterprises across various industries, including financial services, healthcare, retail, and education.

MSPSIG.MEMO · summary from public sourcesBlack Box has spent more than three decades navigating Ohio's managed services landscape while serving education, finance, government, and healthcare organizations. The firm brings cybersecurity expertise and VoIP/UCaaS capabilities to a team of 250 or more, operating among the state's roughly 700 managed service providers.

Leadership

1 leader named

0 joined and 0 left in 90 days

names, titles and people moves on the Signal plan

Service areas

––

Partner badge

––

What they say about themselves

site quotations · unconfirmed

Response

“They rely on my immediate and correct responses to continue their work without interruption.”

Availability

“With our robust portfolio and network operating centers providing 24/7 monitoring, we guarantee optimal performance and minimal downtime.”

Certification

“From IT consultancy and infrastructure refresh projects to managed IT and support services, trust Black Box and our global team of skilled, certified technicians to help you streamline your digital operations.”

up to three quotations per category

Frequently asked questions

reuses public facts · FAQ schema

Where is Black Box located?

250 1st Ave, Needham Heights, MA 02494.

How many people work at Black Box?

Black Box has 5,600 staff.

What services does Black Box offer?

Managed IT, Cybersecurity, Managed XDR, Identity And Access Management, Threat Vulnerability Management, Network management, Help Desk, Service Desk, IT consulting, Application Development, Staff Augmentation, Xaas.

How does Black Box rank among IT providers in Needham Heights?

#1 of 3 observed providers in Needham Heights; #998 of 45,502 nationally.

Is Black Box claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Sep 26, 2026 · Citation: Black Box company profile · https://mspsignal.com/msp/black-box

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