BOSSIT service provider profile · Alpharetta, GA

In their own wordsBOSS | Utility Solutions is a leading Oracle Energy and Water Partner based in Alpharetta, Georgia. Founded in 2006, the company specializes in professional and managed services for the utility sector, focusing on enhancing customer experience through the modernization of business systems and technologies. With a dedicated team of 51–200 employees, BOSS is recognized for its award-winning implementation and support services. The company offers a wide range of services tailored to electric, gas, water, steam, solar, and internet service providers. These include system implementation and integration, system upgrades, managed services, consulting, and support for digital transformation. BOSS has deep expertise in Oracle Utilities products, providing solutions for customer care, billing, meter data management, and advanced metering infrastructure. Their commitment to customer-centric solutions and sustainability drives their mission to support utility organizations in achieving operational efficiency and digital transformation.

“After years of supporting customer information, billing, and revenue management systems across various industries, BOSS decided in 2016 to focus our talent exclusively on Oracle Utilities.”

“We have spent years performing Data Quality and Cleansing operations of Field Activities to assure Gas Leak emergencies are prioritized from notification to resolution through our Wax ‘n Fax solution.”

“We are committed to being great data stewards and architecting to industry standards for securing business systems and the data in transit and at rest (HIPPA, PII, PCI, etc).”

“The BOSS Way assures that the business is covered 24x7x365 with 360 degrees of protection across the most vulnerable system processes to avoid failures and breaches.”