MSP SignalBETA
Company record · observed Oct 23, 2026 · confidence 100%
UnclaimedIT service providerFounded 2011100 staffRegional
BDS logo

BDSIT service provider profile · Marlborough, MA

We Guarantee Unparalleled Technology & Impeccable Support

Marlborough, MA · regionalbdsdoc.com ↗(800) 616-8576
Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––
MSP score · confidence 100%
63.9OF 100
30-day change: –– · 1 of 4 change types in 180 days
National rank#4,191of 45,545 · top 10%
MA#102of 1,038 · top 10%
Marlborough#3of 28 · top 11%
Google 3.7★ (9)Organic ~7,477/moSecurity headers DDomain 14 yrsNAICS 53242

MSP Signal ranks BDS #4,191 of 45,545 IT service providers nationally. BDS is an IT service provider in Marlborough, MA, founded 2011, with 100 staff. It offers Managed Print Services, Document Management, Copier Leasing.

Source: MSP Signal, BDS company profile, Oct 23, 2026, https://mspsignal.com/msp/boston-document-solutions-inc-

01

Score breakdown

5 pillars · weighted · 63.9 / 100
Reputation30%
57/100
Lifted by more Google reviews and a higher rating.
Presence25%
90/100
Lifted by a stronger website and public profiles.
Credibility20%
53/100
Lifted by a fuller record: services, credentials, pricing.
Scale15%
74/100
Lifted by team size.
Momentum10%
25/100
Lifted by more kinds of change in 180 days.
How the score works
Weighted contribution · how 63.9 is builtscore × weight = points
63.9of 100 · 36.1 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%17.2
Presence
×25%22.4
Credibility
×20%10.7
Scale
×15%11.2
Momentum
×10%2.5
▲ Momentum yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d1 / 4momentum 25
Local rivals · 25 mihow chosen
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448 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

1 events · 26 wks ending Jul 5, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Jul 5, 2026
Domain ChangeDomain Change
large
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 9 reviews
3.7
Listing: ––review velocity: ––
Star distribution: ––
What reviewers mention
––
Listings
––
Sentiment––
Hours––
Other sources · BBB: –– · Facebook rating: ––
04

Services and offer

from their site
MManaged Print Services
DDocument Management
CCopier Leasing
PPrinter Maintenance
PPrint Application Analysis
CCloud Software Solutions
PPostage Solutions
Industries
AccountingFinanceConstructionEducationEngineeringArchitectureGovernmentHealthcareInsuranceLegal
Availability
No 24/7 claim on their site
Guarantees
Proactive preventative maintenance program issued on every copier system92.6 NPS scoreIndustry-leading service
Compliance
HIPAA
Works with
KyoceraCanonHpRicohXeroxKonica Minolta
Partners
––
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~7,477/ month est.
Domain authority33/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
Wordpress.orgMobile FriendlyZendeskUpsExcel4appsWider PlanetRevel Ipad PosHubSpotCloudflare HostingRemoteWoo CommerceApple Ipad
▸ Open technical record · web maturity 85 / 100
SEO15/15
Blog15/15
Pricing0/10
Reviews5/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: none
Performance · SEO · Accessibility50 · 100 · 91
Email authSPF · DMARC p=none
CDNCloudflare
Hosting––
Blogactive
Subdomains––
Security headersD
06

Record & location

HQ + 4 additional locations
Beverly, MA, 37 mi from HQCromwell, CT, 77 mi from HQCromwell, CTEnfield, CT, 58 mi from HQWest Palm Beach, FL, 1164 mi from HQWest Palm Beach, FLHQMap of BDS headquarters in Marlborough and its other offices (approximate HQ area)Approximate HQ area · 5 locations · squares are other officesBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
BDS website snapshot
Website
Location
417 South St. Suite 9, Marlborough, MA 01752
Founded
2011
Staff
100 staff · national median 10
Languages
––
Annual revenue
$1M to $10M · range · exact estimate on the Signal plan
NAICS
53242, 423420, 811210
Also from
Beverly, MA · Beverly, MA
Cromwell, CT · Cromwell, CT
Enfield, CT · Enfield, CT
West Palm Beach, FL · West Palm Beach, FL
States served
CT, FL, MA, ME, NH, NY, RI, VT
07

People & hiring

5 tracked · 5 leaders
Staff by department
Sales
11
Support
7
Operations
7
Business Development
6
Marketing
4
Finance
3
Engineering
3
Information Technology
3
Hiring
0job postings in 90 days
Job postings: ––
Careers page ↗ · jobs observed via Paylocity
08

Recognition, news & about

public sources
Awards & rankings
––
Peer mentions in 90 days: 0 · BBB: ––
In the news
––
About

In their own wordsBoston Document Solutions, Inc. (BDS) is a New England-based provider of office technologies, specializing in copiers, printers, managed print services, and document management solutions. Founded in 1978 and incorporated in 2011, BDS has grown to serve multiple states, including Massachusetts, Rhode Island, and Florida, following strategic acquisitions. The company is headquartered in Marlborough, Massachusetts, and has developed a reputation for premium service and expert advice. BDS offers a range of products from leading brands such as Kyocera, Canon, and Xerox. Their key offerings include multifunction copiers and printers, large format printers, and office furniture. The company also provides comprehensive services, including managed print services, document management, cloud solutions, and preventive maintenance. BDS focuses on tailoring solutions to meet the specific needs of its clients, ensuring efficiency and maximizing uptime through detailed workflow analysis and proactive support.

MSPSIG.MEMO · summary from public sourcesBDS ranks second among roughly ten managed service providers in Marlborough, where it serves construction, education, finance, and government clients across about fifteen years of operations. The firm navigates HIPAA requirements for healthcare-adjacent work while managing technology for organizations across those four verticals. With a team between 100 and 249, BDS operates within Massachusetts's roughly 500 managed service providers, positioning itself among approximately 25 state peers serving this particular combination of industries.
Leadership
5 leaders named
0 joined and 0 left in 90 days
Service areas
ConnecticutFloridaMassachusettsNew YorkRhode Island
Partner badge
––
09

What they say about themselves

site quotations · unconfirmed
Longevity

“For the past 40 years we’re proud to have served as a trusted partner to law offices, accounting firms, religious organizations, schools, healthcare, insurance and many other industries.”

“I’ve worked with BDS over several years at both my current and previous places of employment, and BDS has by far the best technicians I’ve encountered.”

“Our mission has never wavered for more than 40 years – to provide our customers with the unparalleled technology and impeccable support they need, while maximizing system uptime with proactive preventative maintenance.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is BDS located?

417 South St. Suite 9, Marlborough, MA 01752.

How many people work at BDS?

BDS has 100 staff.

What services does BDS offer?

Managed Print Services, Document Management, Copier Leasing, Printer Maintenance, Print Application Analysis, Cloud Software Solutions, Postage Solutions.

What compliance frameworks does BDS serve?

HIPAA.

How does BDS rank among IT providers in Marlborough?

#3 of 28 observed providers in Marlborough; #4,191 of 45,545 nationally.

Is BDS claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 23, 2026 · Citation: BDS company profile · https://mspsignal.com/msp/boston-document-solutions-inc-
Correct this recordClaim this company