30-day change: –– · 1 of 4 change types in 180 days
National rank#9,067of 45,502 · top 20%
MA#227of 1,034 · top 22%
Boston#38of 171 · top 23%
Google 5.0★ (9)Organic ~1,070/moSecurity headers FHosting NginxDomain 3 yrsNAICS 541512
MSP Signal ranks BostonHelpDesk #9,067 of 45,502 IT service providers nationally. BostonHelpDesk is a managed service provider in Boston, MA, founded 2005, with 14 staff. It offers IT consulting, Help Desk, Server Support.
Source: MSP Signal, BostonHelpDesk company profile, Sep 29, 2026, https://mspsignal.com/msp/bostonhelpdesk
01
Score breakdown
5 pillars · weighted · 57.7 / 100
Reputation30%
82/100
Lifted by more Google reviews and a higher rating.
Presence25%
88/100
Lifted by a stronger website and public profiles.
Credibility20%
11/100
Lifted by a fuller record: services, credentials, pricing.
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02
Signal feed
2 events · 26 wks ending Sep 29, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 29, 2026
Website changedtitle changed: 'Outsourced IT Support IT Services in Boston, MA | BHD REMOTE' -> 'IT Support Company in Boston, MA | BHD Support Center Client'; services added: help desk, hipaa, managed it, structured cablingsource: their website
recorded
Sep 15, 2026
Review Count ChangeReview Count Change: 8 to 9
small
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03
Reputation
Google · 9 reviews
5.0
Listing: BHD | IT Services Company & Outsourced IT Support · Computer support and services · Maps ↗review velocity: 5 in the last 365 days
Distribution · listing sample of 9
01★
02★
03★
04★
95★
4–5★ 9 · 100.0% 3★ 0 · 0.0% 1–2★ 0 · 0.0%, not the same population as the 9 reviews
What reviewers mention
Friendly Team5
Swift Response2
Responsive Team2
Listings
––
SentimentPositive
HoursMon–Fri Open 24 hours · Sat–Sun closed
Other sources · BBB: –– · Facebook rating: ––
From their Google profile
BHD is a trusted provider of Outsourced IT Support for businesses throughout Boston and New England. We deliver responsive IT support, proactive technology management, and strategic guidance for organizations across industries, including Non-Profits, Architecture Firms, Hotels, Design Professionals, and Bio-Tech companies.
Since 2002, we have helped small and mid-sized businesses across Greater Boston improve efficiency, strengthen security, and reduce the burden of managing IT in-house through reliable, cost-effective outsourced IT services.
In their own wordsBusiness owners know that information technology is the foundation that enables small businesses to stay competitive. Studies show that companies that make strategic use of technology have an edge over their competition. There is no shortage of IT consultants. Are you under the care, protection and guidance of an IT consultant that responds quickly to your needs, has the expertise to keep your technology working and provides you with the information you need to make effective business decisions? BHD clients are!
“If you do run into a computer question or problem, we will deploy the best remote technology or our on-site staff to troubleshoot your IT issues quickly and get you operational again quickly.”
Longevity
“We moved into our New Office space on April Fools Day almost three years ago, that day was rainy and cold moving was a real Pain.”
“ Proactive IT Management Leveraging over 20 years of experience, we employ proactive IT management grounded in best practices, creating IT environments that empower your business growth.”
up to three quotations per category
10
Frequently asked questions
reuses public facts · FAQ schema
Where is BostonHelpDesk located?
803 Summer St 1st Floor, Boston, MA 02127.
How many people work at BostonHelpDesk?
BostonHelpDesk has 14 staff.
What services does BostonHelpDesk offer?
IT consulting, Help Desk, Server Support, IT Projects, Compliance, Network management, Cloud migration, Microsoft 365, Azure Migration, Cybersecurity, Backup and disaster recovery, Penetration Testing.
How does BostonHelpDesk rank among IT providers in Boston?
#38 of 171 observed providers in Boston; #9,067 of 45,502 nationally.
Is BostonHelpDesk claimed on MSP Signal?
Not claimed.
Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Sep 29, 2026 · Citation: BostonHelpDesk company profile · https://mspsignal.com/msp/bostonhelpdesk
