CallTekIT service provider profile · Irvine, CA

In their own wordsCallTek is a leading provider of white-label technical support services, partnering with technology operators and service providers to deliver secure and reliable solutions worldwide. Founded in 2004 by Tony Espinoza and headquartered in Irvine, California, CallTek has grown into a prominent managed service provider with a global presence, operating in multiple countries including the United States, India, and the Philippines. The company offers a wide range of 24/7 managed services tailored for technology operators. Their expertise includes engineering and software development, field services, network operations, and customer support through multilingual contact centers. CallTek also provides business process outsourcing services. Their proprietary technology products, such as the IT Helpdesk Ticket System and Field Service Management platform, enhance operational efficiency for their clients. Serving over 20,000 buildings and 1 million enterprise network appliances, CallTek supports various industries, including hospitality, healthcare, and broadband services.

“From customer onboarding to nationwide on-site implementation, logistics, project management, and round-the-clock world class customer support, we’ve got you covered.”

“Customer Service More than 6,0000 customer support agents with the highest level of technical support available 24/7.”

“Managed Field Services Nationwide network of low-voltage technicians are available 24/7/265 in more than 30,000 zip codes.”

“More than 6,000 agents offer four levels of white label support 24/7 according to your needs.”