MSP SignalBETA
Company record · observed Oct 3, 2026 · confidence 83%
UnclaimedManaged service providerFounded 201014 staffLocal
CaptainIT logo

CaptainITIT service provider profile · Riverside, CA

Riverside, CA · localcaptainit.com ↗(213) 335-3249
Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––
MSP score · confidence 83%
71.8OF 100
30-day change: –– · 3 of 4 change types in 180 days
National rank#899of 45,502 · top 2%
CA#115of 4,784 · top 3%
Riverside#1of 46 · top 3%
Google 5.0★ (7)Organic ~822/moSecurity headers AHosting Nginx/1.31.6Domain 27 yrsNAICS 541512

MSP Signal ranks CaptainIT #899 of 45,502 IT service providers nationally. CaptainIT is a managed service provider in Riverside, CA, founded 2010, with 14 staff. It offers Backup and disaster recovery, Cloud migration, Co-managed IT.

Source: MSP Signal, CaptainIT company profile, Oct 3, 2026, https://mspsignal.com/msp/captainit

01

Score breakdown

5 pillars · weighted · 71.8 / 100
Reputation30%
80/100
Lifted by more Google reviews and a higher rating.
Presence25%
83/100
Lifted by a stronger website and public profiles.
Credibility20%
65/100
Lifted by a fuller record: services, credentials, pricing.
Scale15%
44/100
Lifted by team size.
Momentum10%
75/100
Lifted by more kinds of change in 180 days.
How the score works
Weighted contribution · how 71.8 is builtscore × weight = points
71.8of 100 · 28.2 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%24.1
Presence
×25%20.6
Credibility
×20%13.0
Scale
×15%6.5
Momentum
×10%7.5
▲ Scale yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d3 / 4momentum 75
Local rivals · 25 mihow chosen
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141 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

3 events · 26 wks ending Oct 5, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Oct 5, 2026
Security Posture ChangeSecurity Headers Grade: F to A
medium
Jul 6, 2026
Review Count ChangeReview Count Change: 84 to 5
small
Jul 6, 2026
Rating ChangeRating Change: 4.9 to 5
small
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 7 reviews
5.0
Listing: ––review velocity: 3 in the last 365 days
Star distribution: ––
What reviewers mention
––
Listings
––
SentimentPositive
Hours––
Other sources · BBB: A+ · Facebook rating: ––
04

Services and offer

from their site
Backup and disaster recovery
CCloud migration
Co-managed IT
Cybersecurity
MMicrosoft 365
vvCIO
VVoIP and UCaaS
Industries
ConstructionHealthcareManufacturingNonprofit
Availability
No 24/7 claim on their site
Guarantees
response_time
Compliance
––
Works with
––
Partners
––
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~822/ month est.
Domain authority20/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
NginxMicrosoft AdvertisingViewport MetaWordpress.orgCalendly For SalesYelpMicroLinkedin Marketing SolutionsShareaholicMobile FriendlySlackLinkedin Ads
▸ Open technical record · web maturity 75 / 100
SEO15/15
Blog15/15
Pricing0/10
Reviews0/10
Socials5/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: none
Performance · SEO · Accessibility62 · 100 · 84
Email authSPF · DKIM · DMARC p=quarantine
CDN––
HostingNginx/1.31.6
Blogactive
Subdomains3
Security headersA
06

Record & location

HQ + 1 additional location
5 mi10 mi15 miSouth Pasadena, CA, 46 mi from HQSouth Pasadena, CAHQMap of CaptainIT headquarters in Riverside and its other offices (approximate HQ area)Approximate HQ area · 2 locations · squares are other officesBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
CaptainIT website snapshot
Website
Location
1465 Spruce St
Founded
2010
Staff
14 staff · national median 10
Languages
––
Annual revenue
$1M to $10M · range · exact estimate on the Signal plan
NAICS
541512, 541519
Also from
South Pasadena, CA · South Pasadena, CA
States served
AK, CA
07

People & hiring

8 tracked · 2 leaders
Staff by department
Information Technology
4
Sales
1
Support
1
Marketing
1
Consulting
1
Operations
1
Engineering
1
Hiring · 0 open roles
0job postings in 90 days
Job postings: ––
Careers page ↗
08

Recognition, news & about

public sources
Awards & rankings
––
Peer mentions in 90 days: –– · BBB: A+
In the news
––
About

In their own wordsCaptain IT is a Managed Service Provider (MSP) based in Riverside, California, serving businesses throughout Southern California, including Los Angeles, Orange County, and San Diego. Founded in 2010, the company focuses on delivering reliable and scalable IT solutions to enhance security, eliminate downtime, and support business growth. With a team of 11-50 employees, Captain IT is recognized for its commitment to transparency and excellence in service. The company offers a range of IT services, including flat-fee managed IT services, cybersecurity, data backup and recovery, cloud computing, and VoIP phone systems. Captain IT also provides network support, ERP solutions, email security, and web development. They partner with various vendors to create tailored packages that meet the needs of fast-growing and established businesses, ensuring cost-effective and responsive support.

MSPSIG.MEMO · summary from public sourcesCaptainIT ranks among Riverside's leading managed service providers, serving construction, healthcare, manufacturing, and nonprofit organizations across Southern California. The 10-24-person firm handles backup and disaster recovery, cloud migration, cybersecurity, and Microsoft 365 deployments through co-managed and fully managed arrangements. With roughly 27 years in operation, the company has built deep expertise in environments where downtime carries significant costs.
Leadership
2 leaders named
0 joined and 0 left in 90 days
Service areas
––
Partner badge
––
09

What they say about themselves

site quotations · unconfirmed
Response

“With rapid response times, expert troubleshooting, on-site support, and ongoing communication, we ensure every technical failure is handled precisely and transparently.”

Longevity

“"CAPTAIN IT IS THE ONLY WAY!!" Has been with Captain IT for 10 Years “I highly recommend Captain IT because I know that they will be there for me when I have a problem.”

“Helps Mitigate Downtime With 15+ years of experience, Captain IT offers a team of experts who are just a call away, ready to provide prompt and efficient IT solutions.”

“One of the best attributes that our clients have told us throughout the years is that we know how to treat them right and make them feel as though we are part of their company.”

Compliance

“We protect SMBs from malware, ransomware, and phishing attacks while guaranteeing protection with endpoint security and dark web monitoring while ensuring regulatory compliance with HIPAA, PCI-DSS, ITAR, and ISO 27001.”

Certification

“More than 300 businesses have chosen Captain IT as their IT support provider and Captain IT has been recognized as an industry leader via multiple awards and certifications.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is CaptainIT located?

1465 Spruce St.

How many people work at CaptainIT?

CaptainIT has 14 staff.

What services does CaptainIT offer?

Backup and disaster recovery, Cloud migration, Co-managed IT, Cybersecurity, Microsoft 365, vCIO, VoIP and UCaaS.

How does CaptainIT rank among IT providers in Riverside?

#1 of 46 observed providers in Riverside; #899 of 45,502 nationally.

Is CaptainIT claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 3, 2026 · Citation: CaptainIT company profile · https://mspsignal.com/msp/captainit
Correct this recordClaim this company