MSP SignalBETA
Company record · observed Oct 3, 2026 · confidence 1.00
UnclaimedIT service providerFounded 200019 staffLocal
Carolina Digital Phone Inc logo

Carolina Digital Phone IncIT service provider profile · Greensboro, NC

Cloud-Based Hosted VoIP for Business, Schools and Government. Helping businesses achieve success with better solutions!

Ownership: IndependentPublic: NoTicker: not observedAcquisition: not observedClosed: not observed
MSP score · confidence 1.00
75.3OF 100
30-day change: not observed · 2 of 4 change types in 180 days
National rank#430of 46,016 · top 1%
NC#9of 1,231 · top 1%
Greensboro#1of 77 · top 2%
Google 5.0★ (109)Organic ~20,106/moSecurity headers DHosting CloudflareDomain 21 yrsNAICS 517121

MSP Signal ranks Carolina Digital Phone Inc #430 of 46,016 IT service providers nationally. Carolina Digital Phone Inc is an IT service provider in Greensboro, NC, founded 2000, with 19 staff. It offers VoIP, Unified Communications, Faxing.

Source: MSP Signal, Carolina Digital Phone Inc company profile, Oct 3, 2026, https://mspsignal.com/msp/carolina-digital-phone-inc

01

Score breakdown

5 pillars · weighted · 75.3 / 100
REPUTATION97PRESENCE93CREDIBILITY54SCALE48MOMENTUM50Local median overlay: not observed · how the score works
Weighted contribution · how 75.3 is builtscore × weight = points
75.3of 100 · 24.7 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%29.0
Presence
×25%23.3
Credibility
×20%10.8
Scale
×15%7.2
Momentum
×10%5.0
▲ Scale yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d2 / 4momentum 50
Local rivals · 25 mihow chosen
5 mi15 mi25 mi1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell4 providers in this cell4 providers in this cell5 providers in this cell5 providers in this cell9 providers in this cell10 providers in this cell22 providers in this cellCAROLINA DIGITAL PHONE INCPROVIDERS PER CELL122
114 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

4 events · 26 wks ending Oct 1, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Oct 1, 2026
Website changedtitle changed: 'Best VoIP Business Phone Service in North Carolina (336) 544' -> 'Best VoIP Business Phone Service in North Carolina Search Se'source: their website
recorded
Sep 20, 2026
Pricing Page ChangePricing Page Change
large
Sep 3, 2026
Tech Stack ChangeTech Stack: 29 items to 30 items
small

Showing the 3 latest of 4.

Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 109 reviews
5.0
Listing: Carolina Digital Phone Inc · Telecommunications service provider · Maps ↗review velocity: 5 in the last 365 days
Distribution · listing sample of 109
1
1★
0
2★
0
3★
1
4★
107
5★
4–5★ 108 · 99.1% 3★ 0 · 0.0% 1–2★ 1 · 0.9%, not the same population as the 109 reviews
What reviewers mention
Helpful Team15
Phone System4
Responsive Team3
Affordability2
Local Support2
Responsiveness3
Ease Of Use4
Kind Staff2
Tech Support3
Smooth Transition2
Listings
not observed
SentimentPositive
HoursMon–Fri 8 AM to 5 PM · Sat–Sun closed
Other sources · BBB: not observed · Facebook rating: not observed
From their Google profile

Stay connected to your customers, from anywhere. Your phone system should work as hard as you do. We help businesses, school systems & municipalities like yours stay nimble & responsive with a cloud-based solution that brings your desk phones, smartphones & remote teams together seamlessly. No more clunky, outdated equipment. No more missed calls or frustrated customers trying to reach the right person. With features like auto-attendants, call queues & easy mobile management, your team can deliver great service in the office, at home, or on the go. The best part? You'll save money while improving how you communicate. Our reliable, nationwide cloud infrastructure means you can focus on running your business, not managing your phone system.

04

Services and offer

from their site
VVoIP
UUnified Communications
FFaxing
MMessaging
Industries
AccountingEducationGovernmentMilitaryHealthcareInsuranceRoofingRestaurantRetail
Availability
24/7 support claimed their site
Guarantees
not observed
Compliance
HIPAA
Works with
not observed
Partners
not observed
Company pricing
Basic User$6 /user/month
Advanced User / Call Center Agent$32 /user/month
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~20,106/ month est.
Domain authority37/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
AIdata providerAndroidAtlassianBrevoCaptchaCart FunctionalityCloudflareCloudflare Bot ManagementCloudflare InsightsCloudflare Rocket LoaderEasy Pie Chart
▸ Open technical record · web maturity 90 / 100
SEO15/15
Blog15/15
Pricing0/10
Reviews10/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: none
Performance · SEO · Accessibility59 · 92 · 91
Email authSPF · DKIM · DMARC p=none
CDNCloudflare
HostingCloudflare
Blogactive
Subdomainsnot observed
Security headersD
06

Record & location

HQ
5 mi10 miHQMap of Carolina Digital Phone Inc headquarters in GreensboroHeadquartersBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Carolina Digital Phone Inc website snapshot
Website
Location
301 S Elm St Ste 601, Greensboro, NC 27401
Founded
2000
Staff
19 staff · national median 10
Languages
English
Annual revenue
$1M to $10M · range · exact estimate on the Signal plan
NAICS
517121, 518210
Also from
not observed
States served
not observed
07

People & hiring

21 tracked · 1 leaders
Staff by department
Support
3
Sales
2
Accounting
2
Engineering
2
Entrepreneurship
2
Business Development
2
Operations
1
Media And Commmunication
1
Hiring · 0 open roles
0job postings in 90 days
Job postings: not observed
08

Recognition, news & about

public sources
Awards & rankings
not observed
Peer mentions in 90 days: not observed · BBB: not observed
In the news
not observed
Aboutnot observed
MSPSIG.MEMO · summary from public sourcesAmong roughly 50 managed service providers in Greensboro, Carolina Digital Phone Inc holds the top position. The firm has spent approximately 21 years serving education, finance, government, and healthcare organizations through VoIP and unified communications solutions, with particular attention to compliance requirements across regulated sectors. Its team approaches each engagement with knowledge drawn from working across these verticals, where regulatory demands shape technology decisions. Google reviews from roughly 110 customers reflect consistent execution in its focus areas.
Leadership
Service areas
not observed
Partner badge
not observed
09

What they say about themselves

site quotations · unconfirmed
Guarantee

“Unmatched Reliability Our commitment to a 99.999% uptime guarantees that your business communications remain consistently available, minimizing disruptions and maximizing productivity.”

Longevity

“We are proud to have been part of your business journey and we look forward to serving you for many more years to come.”

“With that being said if you will make a commitment to us for 1, 3, or 5 years Term Agreement for Services will discount your monthly pricing based on this commitment.”

“Update 1/10/2024 - We have been with Carolina Digital Phone for almost 5 years and it has been an awesome experience.”

Availability

“Exceptional Local Support Unlike many providers, we offer 24/7 local support, ensuring that you always have access to prompt, professional assistance from our North Carolina-based support engineers.”

“Receptionist Our 24/7 AI Receptionist answers calls instantly with a professional voice to ensure no lead is missed.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is Carolina Digital Phone Inc located?

301 S Elm St Ste 601, Greensboro, NC 27401.

How many people work at Carolina Digital Phone Inc?

Carolina Digital Phone Inc has 19 staff.

What services does Carolina Digital Phone Inc offer?

VoIP, Unified Communications, Faxing, Messaging.

What compliance frameworks does Carolina Digital Phone Inc serve?

HIPAA.

How does Carolina Digital Phone Inc rank among IT providers in Greensboro?

#1 of 77 observed providers in Greensboro; #430 of 46,016 nationally.

Is Carolina Digital Phone Inc claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 3, 2026 · Citation: Carolina Digital Phone Inc company profile · https://mspsignal.com/msp/carolina-digital-phone-inc
Correct this recordClaim this company