MSP SignalBETA
Company record · observed Oct 4, 2026 · confidence 83%
UnclaimedManaged service providerFounded 20018 staffLocal
Citara logo

CitaraIT service provider profile · Marlborough, MA

Marlborough, MA · localcitarasystems.com ↗(508) 532-0837
Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––
MSP score · confidence 83%
56.1OF 100
30-day change: –– · 1 of 4 change types in 180 days
National rank#10,939of 45,545 · top 25%
MA#280of 1,038 · top 27%
Marlborough#9of 28 · top 33%
Google 5.0★ (12)Organic ~2/moSecurity headers BHosting NginxDomain 23 yrsNAICS 541513

MSP Signal ranks Citara #10,939 of 45,545 IT service providers nationally. Citara is a managed service provider in Marlborough, MA, founded 2001, with 8 staff. It offers Backup and disaster recovery, Cybersecurity, VoIP and UCaaS.

Source: MSP Signal, Citara company profile, Oct 4, 2026, https://mspsignal.com/msp/citara

01

Score breakdown

5 pillars · weighted · 56.1 / 100
Reputation30%
84/100
Lifted by more Google reviews and a higher rating.
Presence25%
53/100
Lifted by a stronger website and public profiles.
Credibility20%
49/100
Lifted by a fuller record: services, credentials, pricing.
Scale15%
35/100
Lifted by team size.
Momentum10%
25/100
Lifted by more kinds of change in 180 days.
How the score works
Weighted contribution · how 56.1 is builtscore × weight = points
56.1of 100 · 43.9 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%25.2
Presence
×25%13.3
Credibility
×20%9.8
Scale
×15%5.3
Momentum
×10%2.5
▲ Momentum yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d1 / 4momentum 25
Local rivals · 25 mihow chosen
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448 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

1 events · 26 wks ending Oct 5, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Oct 5, 2026
Security Posture ChangeSecurity Headers Grade: C to B
medium
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 12 reviews
5.0
Listing: ––review velocity: 1 in the last 365 days
Star distribution: ––
What reviewers mention
––
Listings
––
Sentiment––
Hours––
Other sources · BBB: –– · Facebook rating: ––
04

Services and offer

from their site
Backup and disaster recovery
Cybersecurity
VVoIP and UCaaS
Industries
ConstructionFinanceManufacturing
Availability
No 24/7 claim on their site
Guarantees
response_time
Compliance
––
Works with
––
Partners
––
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~2/ month est.
Domain authority–/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
Amazon AWSApple Business ManagerApple School ManagerAutotask PSADigitaloceanMicrosoft 365Microsoft 365 Apps & ServicesMicrosoft Email ProvidersMicrosoft ExchangeMicrosoft Exchange OnlineOracle Email ServerOracle Spf
▸ Open technical record · web maturity 55 / 100
SEO0/15
Blog0/15
Pricing0/10
Reviews5/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: none
Performance · SEO · Accessibility77 · 92 · 93
Email authSPF · DKIM · DMARC p=quarantine
CDN––
HostingNginx
Blognone
Subdomains25
Security headersB
06

Record & location

HQ
5 mi10 miHQMap of Citara headquarters in Marlborough (approximate HQ area)Approximate HQ areaBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Citara website snapshot
Website
Location
65 Boston Post Rd W
Founded
2001
Staff
8 staff · national median 10
Languages
English
Annual revenue
$0 to $1M · range · exact estimate on the Signal plan
NAICS
541513, 541512
Also from
––
States served
CT, MA, ME, NH, RI
07

People & hiring

3 tracked · 3 leaders
Staff by department
Sales
3
Information Technology
3
Business Development
2
Support
1
Engineering
1
Hiring
0job postings in 90 days
Job postings: ––
08

Recognition, news & about

public sources
Awards & rankings
––
Peer mentions in 90 days: 0 · BBB: ––
In the news
La Baia di Citara in Forio all'imbrunire
Jul 28, 2026 · YouTube
NCAA DI Independents Announce Post-Season Honors: Erik Largen Tabbed Coach of the Year, Lassi Lehti Goalie of the Year, Michael Citara Independent All-Star
Mar 3, 2026 · University of Alaska Fairbanks Athletics
Citara, Laloo Makers Express Interest in Developing Gujarat Film City at Laloo team Felicitation Event
Dec 31, 2025 · SMEStreet
About

In their own wordsCitara Systems built its reputation by providing IT management services and support from a business perspective. We've been doing IT right for more than 14 years, as a regional IT services leader headquartered in Marlborough, Massachusetts and serving customers all over Massachusetts and neighboring states. We're accountable for quantifying and measuring the cost savings, business productivity gains, sales or customer service improvements. With Citara Systems as your single point of contact for all things IT, you can: •Enjoy greater productivity - less downtime translates into more work time •Concentrate on your core business - while we handle all of your technology needs •Focus on new opportunities - with technology that grows as your business grows •Protect everything you've worked for - our security systems ensure your data and network are safe •Experience peace of mind - knowing your technology is running smoothly

Leadership
3 leaders named
0 joined and 0 left in 90 days
Service areas
––
Partner badge
––
09

What they say about themselves

site quotations · unconfirmed
Response

“4 Rapid Response Times: We pride ourselves on our ability to respond swiftly to both emergency and routine IT queries, aiming to resolve issues quickly and effectively to maintain your productivity.”

“No other IT consulting firm in New England can touch our fast response time, range of experience, quality customer service, or our ability to deliver technology solutions that work exactly the way you want them to.”

Guarantee

“It is also highly scalable, making it easy to handle increased call volumes or add lines as your business grows across New Hampshire, Connecticut, Massachusetts, Maine, or Rhode Island.”

Compliance

“Compliance and Education: We ensure that your business adheres to necessary regulations such as HIPAA, SOC, and others, and we educate your staff on their role in maintaining security.”

Availability

“Managed IT Services Experience peace of mind with our Managed IT Services, offering 24/7 monitoring to virtually eliminate downtime.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is Citara located?

65 Boston Post Rd W.

How many people work at Citara?

Citara has 8 staff.

What services does Citara offer?

Backup and disaster recovery, Cybersecurity, VoIP and UCaaS.

How does Citara rank among IT providers in Marlborough?

#9 of 28 observed providers in Marlborough; #10,939 of 45,545 nationally.

Is Citara claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 4, 2026 · Citation: Citara company profile · https://mspsignal.com/msp/citara
Correct this recordClaim this company