MSP Signal ranks Clear Rate #35,684 of 45,453 IT service providers nationally. Clear Rate is a managed service provider in Troy, MI, founded 2001, with 49 staff. It offers Managed Network, Managed Firewall, Managed Wifi.
Source: MSP Signal, Clear Rate company profile, Oct 29, 2026, https://mspsignal.com/msp/clear-rate
01
Score breakdown
5 pillars · weighted · 40.8 / 100
Reputation30%
0/100
Lifted by more Google reviews and a higher rating.
Presence25%
79/100
Lifted by a stronger website and public profiles.
Credibility20%
45/100
Lifted by a fuller record: services, credentials, pricing.
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02
Signal feed
2 events · 26 wks ending Oct 7, 2026
Activity · returned samplelatest week: 2 events
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Oct 7, 2026
Security Posture ChangeSecurity Headers Grade: F to C
medium
Oct 6, 2026
Website changedhomepage copy changed (3% of text)source: their website
recorded
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03
Reputation
Google · 429 reviews
2.2
Listing: Clear Rate Communications · Telecommunications service provider · Maps ↗review velocity: 5 in the last 365 days
Distribution · listing sample of 429
2881★
62★
63★
114★
1185★
4–5★ 129 · 30.1% 3★ 6 · 1.4% 1–2★ 294 · 68.5%, not the same population as the 429 reviews
What reviewers mention
Billing Issues40
Wait Times11
Early Termination Fee8
Verizon25
Lower Rates2
Polite Staff9
Repair Time2
Lying To Customers2
Tech Support6
Cost2
Listings
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SentimentNegative
HoursMon–Fri 8 AM to 9 PM · Sat–Sun closed
Other sources · BBB: –– · Facebook rating: ––
From their Google profile
About Us
Clear Rate (CR) is a trusted, innovative technology company providing business and residential customers the latest telecommunications solutions designed around their needs, including fiber internet, hosted voice, cloud and managed IT solutions. CR is well positioned to grow and expand with recent investment from Linx partners and a newly hired leadership team made up of experts from across the telecommunications industry. CR continues to invest millions of dollars in our state-of-the-art 100 Gbps fiber network and provide more and more Michigan-based businesses the fastest, most reliable technology in the industry.
04
Services and offer
from their site
MManaged Network
MManaged Firewall
MManaged Wifi
MManaged Internet Failover
CCloud Server
CCloud Backup
CColocation
Managed Cybersecurity
MManaged IT Support
UUnified Communications
SSip Trunking
VVoIP
Industries
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Availability
24/7 support claimed their site
Guarantees
99.99% uptime backed by 100% live expert serviceService Level Agreement promise of 99.99% uptime100% business continuity with managed internet failover
Compliance
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Works with
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Partners
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05
Web & search
MSPSIG.RPT search scan · technical record
Organic visits~4,160/ month est.
Domain authority35/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
MSPSIG.MEMO · summary from public sourcesClear Rate has maintained operations in Troy for roughly 25 years, accumulating deep experience across Michigan's managed services landscape. The 50- to 99-person team delivers backup and disaster recovery, cybersecurity, and VoIP and unified communications services to regional clients. Longevity in this sector reflects sustained client trust and the operational discipline required to navigate changing technology and market demands.
“Leverage Clear Rate’s 25 years of experience to seamlessly manage your end-to-end IT, including moves and changes, monitoring, help desk, and device management and more!”
“Simplify your IT with Clear Rate and get: What you get: Benefit: 25 years of experience Smarter technology recommendations backed by deep industry experience.”
Compliance
“Compliance Captive portal for user sign-ons that is fully HIPAA and PCI compliant.”
Availability
“We offer access to fiber and other high-speed internet services outside of our owned fiber network at competitive prices with 24/7 live support.”
“24/7 Best-in-Class Customer Service Clear Rate’s advanced Network Operations Center proactively monitors our customer's network, equipment, and systems to ensure that problems are rare.”
How does Clear Rate rank among IT providers in Troy?
#72 of 84 observed providers in Troy; #35,684 of 45,453 nationally.
Is Clear Rate claimed on MSP Signal?
Not claimed.
Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 29, 2026 · Citation: Clear Rate company profile · https://mspsignal.com/msp/clear-rate
