Cloud5 CommunicationsIT service provider profile · Chicago, IL

In their own wordsCloud5 Communications is a technology and communications solutions provider based in Chicago, IL, founded in 2006. The company specializes in high-performance Internet, voice, telephony, managed IT, and contact center services tailored for the hospitality industry and property management sectors. With a client base of over 5,000 hotels across the United States, Canada, and Central and Latin America, Cloud5 helps these businesses enhance customer experiences through reliable technology. The company offers a range of services, including high-speed Internet access, cloud-based telephony solutions, fully managed IT services, and award-winning contact center operations. Cloud5 employs a consultative approach to develop solutions that address the entire hotel technology stack, ensuring fast connectivity and operational efficiency. With multiple operational facilities, including an operations center in Earth City, MO, and contact centers in Canada, Cloud5 is recognized as a leader in hospitality IT solutions.

“Managed IT Services : Let Cloud5 experts handle the day-to-day operation of your tech stack, so you can lower costs, reduce downtime and free up onsite staff to focus on your guests.”

““I’ve been working with Cloud5 for the better part of ten years and what makes them a partner I actually want to work with comes down to how well they execute.”

“Close Frank Ziller Chief Technology Officer Read More × Frank Ziller Ziller brings over 25 years of global IT leadership experience across business services, financial services, and legal industries.”

“His dedication and contributions to the industry have earned him notable recognition, including the prestigious Hotel Visionary Award from the Hospitality Technology Forum in both 2010 and 2014.”

“Cloud5 helps hotels deliver fast, secure, and seamless internet through expertly designed HSIA and managed network solutions, backed by 24/7 support.”

“Trusted by leading hospitality brands and certified by Hyatt and Marriott, we combine deep hospitality expertise with proven technology to keep guests connected and hotel operations running smoothly.”

“We design our solutions in-house, customized to hospitality needs, and maintain full Marriott GPNS certification as well as preferred vendor status with most major hotel brands in the industry, including Hyatt.”