30-day change: –– · 1 of 4 change types in 180 days
National rank#4,663of 45,545 · top 11%
NY#286of 2,567 · top 12%
Vestal#1of 2 · top 50%
Google 4.5★ (66)Organic ~626/moSecurity headers FHosting ApacheDomain 24 yrs
MSP Signal ranks Computeremergencyroom #4,663 of 45,545 IT service providers nationally. Computeremergencyroom is a managed service provider in Vestal, NY, founded 1991, with 10 staff. It offers Computer Repair, Network Support, Network Design Installation.
Source: MSP Signal, Computeremergencyroom company profile, Sep 24, 2026, https://mspsignal.com/msp/computeremergencyroom
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Score breakdown
5 pillars · weighted · 63.2 / 100
Reputation30%
77/100
Lifted by more Google reviews and a higher rating.
Presence25%
88/100
Lifted by a stronger website and public profiles.
Credibility20%
49/100
Lifted by a fuller record: services, credentials, pricing.
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02
Signal feed
1 events · 26 wks ending Sep 24, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 24, 2026
Review Count ChangeGoogle reviews: 65 to 66source: Google listing
small
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03
Reputation
Google · 66 reviews
4.5
Listing: Computer Emergency Room NY · Computer repair service · Maps ↗review velocity: 5 in the last 365 days
Distribution · listing sample of 66
61★
12★
23★
34★
545★
4–5★ 57 · 86.4% 3★ 2 · 3.0% 1–2★ 7 · 10.6%, not the same population as the 66 reviews
What reviewers mention
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Listings
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SentimentPositive
HoursMon–Fri 8:30 AM to 5:30 PM · Sat 10 AM to 2 PM · Sun closed
Other sources · BBB: –– · Facebook rating: ––
From their Google profile
We have been in business since 1991 offering computer/network support. We have trained and certified technicians ready to solve your problems. We offer retail, onsite and remote support for personal and business solutions.
04
Services and offer
from their site
CComputer Repair
NNetwork Support
NNetwork Design Installation
NNetwork Security
NNetwork Monitoring
RRemote Monitoring Management
Help Desk
OOnsite Support
PPhone Repair
TTablet Repair
CCloud Networking
AAntivirus Removal
Industries
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Availability
24/7 support claimed their site
Guarantees
walk-in locations will get your computer on the bench within 24 hoursmonitor your network 24/7 and provide proactive maintenancerepair the device and dispatch it usually on the very same day it arrives
Compliance
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Works with
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Partners
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05
Web & search
MSPSIG.RPT search scan · technical record
Organic visits~626/ month est.
Domain authority–/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
“Established in 1996, the company has been providing prompt and reliable solutions to computer-related problems for over 25 years.”
Availability
“Our value plan includes: 25mb of disk space; (5) pop email accounts; web access to your email accounts; online site login to cpanel; online statistics reports; 24/7 website monitoring to ensure no downtime.”
“We also offer cloud hardware solutions many different solutions 24/7 Monitoring Remote monitoring is not just for large business anymore.”
Certification
“Know More Services Our Services IT Services IT Services We have trained and certified networking technicians that can help you maintain your existing network or transition to a new setup.”
