Company record · observed Oct 22, 2026 · confidence 67%
MSP Signal ranks Critical Edge #13,637 of 45,502 IT service providers nationally. Critical Edge is an IT service provider in Memphis, TN, founded 1999, with 26 staff. It offers Video Surveillance, Access Control, Intercom Systems.
Source: MSP Signal, Critical Edge company profile, Oct 22, 2026, https://mspsignal.com/msp/critical-edge
01
Score breakdown
5 pillars · weighted · 53.7 / 100Reputation30%
71/100
Lifted by more Google reviews and a higher rating.Presence25%
62/100
Lifted by a stronger website and public profiles.Credibility20%
45/100
Lifted by a fuller record: services, credentials, pricing.Scale15%
53/100
Lifted by team size.Momentum10%
0/100
Lifted by more kinds of change in 180 days.Weighted contribution · how 53.7 is builtscore × weight = points
53.7of 100 · 46.3 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%21.3
Presence
×25%15.5
Credibility
×20%9.0
Scale
×15%8.0
Momentum
×10%0.0
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d0 / 4No changes detected in the last 180 days.
Local rivals · 25 mihow chosen
102 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts02
Signal feed
1 events · 26 wks ending Sep 20, 2026Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 20, 2026
Website changedtitle changed: 'Critical Edge - Homepage Skip to content Home Services Secur' -> 'Critical Edge 0 Skip to Content Home Contact Us Open Menu Cl'; services added: cameras; services removed: cabling, cyber security, hardware, network, structured cablingsource: their website
recorded03
Reputation
Google · 1 reviews5.0
Star distribution: ––Listing: ––review velocity: ––
What reviewers mention
––
Listings
––
Sentiment––
Hours––
04
Services and offer
from their siteVVideo Surveillance
AAccess Control
IIntercom Systems
SStructured Cabling
MManaged Services
NNetwork Infrastructure
HHardware As A Service
Industries
Critical InfrastructureGovernmentEducationEnterpriseCommercialHealthcareIndustrial
Availability
No 24/7 claim on their site
Guarantees
––
Compliance
––
Works with
MotorolaHanwhaIproGenetecCommendAssa Abloy
Partners
––
05
Web & search
MSPSIG.RPT search scan · technical recordOrganic visits~60/ month est.
Domain authority–/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
Atera
▸ Open technical record · web maturity 63 / 100
SEO8/15
Blog5/15
Pricing0/10
Reviews0/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: nonePerformance · SEO · Accessibility51 · 92 · 95
Email authSPF · DMARC p=quarantine
CDNNone
HostingSquarespace
Blogstale
Subdomains––
Security headersB
06
Record & location
HQ + 1 additional locationLocation
5100 Poplar Ave
Founded
1999
Staff
26 staff · national median 10
Languages
––
Annual revenue
$10M to $50M · range · exact estimate on the Signal plan
NAICS
54133, 561621, 541512
Also from
Suite C Jonesboro, AR · Jonesboro, AR
States served
AL, AR, FL, GA, MS, OK, TN, TX
Headcount change
07
People & hiring
20 tracked · 6 leadersStaff by department
Information Technology
7
Sales
2
Support
2
Engineering
1
Administrative
1
Hiring · 3 open roles
3job postings in 90 days
Outside Sales Representative
sales
Outside Sales Representative Critical Edge, Inc.
sales · Memphis, TN
Level 3 Low Voltage Technician
Careers page ↗ · 3 postings shown, not a directoryservice_desk
08
Recognition, news & about
public sourcesAbout––
Leadership
6 leaders named
0 joined and 0 left in 90 days
Service areas
ArkansasTennesseeMississippiMissouriOklahomaTexasGeorgiaFlorida
Partner badge
––
09
What they say about themselves
site quotations · unconfirmedGuarantee
“By staying at the forefront of industry advancements, we guarantee that our solutions meet the highest standards and deliver optimal performance.”
Longevity
“At Critical Edge, we pride ourselves on being in the industry for over 30 years.”
Certification
up to three quotations per category“More than just passing an exam, a certification from BICSI’s ICT Certification Institute is a key milestone for ICT professionals.”
10
Frequently asked questions
reuses public facts · FAQ schemaWhere is Critical Edge located?
5100 Poplar Ave.
How many people work at Critical Edge?
Critical Edge has 26 staff.
What services does Critical Edge offer?
Video Surveillance, Access Control, Intercom Systems, Structured Cabling, Managed Services, Network Infrastructure, Hardware As A Service.
How does Critical Edge rank among IT providers in Memphis?
#18 of 63 observed providers in Memphis; #13,637 of 45,502 nationally.
Is Critical Edge claimed on MSP Signal?
Not claimed.
Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 22, 2026 · Citation: Critical Edge company profile · https://mspsignal.com/msp/critical-edge