Directory / TX / Plano / Critical Start Company record · observed Oct 2, 2026 · confidence 1.00 Unclaimed Managed security provider Founded 2012 256 staff Local
Critical StartIT service provider profile · Plano, TX MDR with fast response, full visibility, and expert action. Built to cut noise and help your team stay in control.
Ownership: not observed Public: No Ticker: not observed Acquisition: not observed Closed: not observed
MSP score · confidence 1.00
30-day change: not observed · 4 of 4 change types in 180 days National rank #11 of 46,016 · top 1%
Google 4.7★ (18) Organic ~1,341/mo Security headers D Hosting Cloudflare Domain 19 yrs NAICS 541512
MSP Signal ranks Critical Start #11 of 46,016 IT service providers nationally. Critical Start is an IT service provider in Plano, TX, founded 2012, with 256 staff. It offers Managed Detection Response, Vulnerability Management, Managed SIEM.
Source: MSP Signal, Critical Start company profile, Oct 2, 2026, https://mspsignal.com/msp/critical-start
On this page 01 Score breakdown02 Signal feed03 Reputation04 Services and offer05 Web & search06 Record & location07 People & hiring08 Recognition, news & about09 What they say about themselves10 Frequently asked questions01
Score breakdown 5 pillars · weighted · 87.5 / 100 REPUTATION 79 PRESENCE 82 CREDIBILITY 100 SCALE 89 MOMENTUM 100 Local median overlay: not observed · how the score works Weighted contribution · how 87.5 is built score × weight = points
87.5 of 100 · 12.5 unearned
0 25 50 75 100
Pillar Score / 100 Weight Points
▲ Reputation yields the fewest points per weight, the pillar with the most headroom. 30-day score Δ – no comparable history
30-day rank Δ – no comparable history
Change types · 180 d 4 / 4 momentum 100
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1,435 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmark Preview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts 02
Signal feed 19 events · 26 wks ending Oct 1, 2026 Activity · returned sample latest week: 4 events
Counts the returned sample; empty weeks do not prove complete monitoring coverage. Oct 1, 2026 Audience Change Industries served: 2 items to 3 itemssource: their website
medium Oct 1, 2026 Service Added Services: 5 items to 7 itemssource: their website
medium Oct 1, 2026 Security Posture Change Security Headers Grade: B to D
medium Showing the 3 latest of 19.
Signal plan Signal plan · full rival watch: every change at every nearby rival. See the Signal plan 03
Reputation Google · 18 reviews 4.7 Listing: Critical Start · Computer security service · Maps ↗ review velocity: 0 in the last 365 days Distribution · listing sample of 18 4–5★ 17 · 94.4% 3★ 0 · 0.0% 1–2★ 1 · 5.6%, not the same population as the 18 reviews What reviewers mention not observed
Sentiment not observed
Hours Mon–Fri 9 AM to 5 PM · Sat–Sun closed
Other sources · BBB: not observed · Facebook rating: not observed 04
Services and offer from their site M Managed Detection Response
V Vulnerability Management
M Managed SIEM
D Digital Forensics
I Incident Response
T Threat Detection
S SOC Analyst Advisory
Industries Financial Services Healthcare Finance
Availability 24/7 support claimed their site
Guarantees 5-minute threat detection average 12-minute response time average Contractual SLA commitments
Partners Cisco Microsoft · Solutions Partner
Certifications SOC 2 ISO 27001 Comptia Security Plus
05
Web & search MSPSIG.RPT search scan · technical record Organic visits ~1,341 / month est.
Domain authority 32 / 100
Top keywords · position Organic keywords, top keywords, backlinks, referring domains and paid search:
Signal plan . Owners see their own.
Website technology 6sense AI AWS Analytics Adobe Adobe Marketo Engage data provider Akamai Identity Cloud Amazon AWS Amazon Cloudfront Amazon Cloudwatch Android Anthropic Claude
▸ Open technical record · web maturity 82 / 100 SEO 15/15
Pricing 0/10
Reviews 5/10
Socials 10/10
Longevity 10/10
Email Auth 15/15
Site Depth 10/10
Brand Assets 5/5
unmeasured components: blog Performance · SEO · Accessibility 59 · 92 · 95
Email auth SPF · DKIM · DMARC p=quarantine
CDN Cloudflare
Hosting Cloudflare
Blog not observed
Subdomains 27
Security headers D
06
Record & location HQ 5 mi 10 mi HQ Map of Critical Start headquarters in Plano Headquarters Basemap © Esri, HERE, Garmin, OpenStreetMap contributors
Website Location 6100 Tennyson Pkwy #200, Plano, TX 75024
Staff 256 staff · national median 10
States served not observed
07
People & hiring 25 tracked · 2 leaders Hiring · 1 open role 4 job postings in 90 days
Cybersecurity Engineer, Managed SIEM Tallahassee, FL · Oct 20, 2026
Cybersecurity Engineer, Managed SIEM Atlanta, GA · Oct 20, 2026
Cybersecurity Engineer, Managed SIEM Raleigh, NC · Oct 20, 2026
Careers page ↗ · jobs observed via Icims · 3 postings shown, not a directory08
Recognition, news & about public sources Awards & rankings
CRN Solution Provider 500 10 listings · most recent 2026, #420 ·
list ↗ CRN MSP 500 8 listings · most recent 2025, Security 100 ·
list ↗ Peer mentions in 90 days: 1 · BBB: not observed
In the news
Plano-Based Critical Start Taps Veteran Software Exec to Lead Company Jul 29, 2026 · Dallas Innovates
Plano-based Critical Start named one of the Best Places to Work in 2024 Built In award program Jan 23, 2024 · Plano Magazine
Plano’s Critical Start Expands Global Footprint with New Offices in Utah, India Jun 26, 2023 · Dallas Innovates
About not observed Service areas not observed
Partner badge not observed
09
What they say about themselves site quotations · unconfirmed Guarantee “Critical Start MDR combines AI-powered triage with human-led investigation to resolve every one, and backs every response time with a contractual SLA.”
Longevity “Introduction The DPRK has dispatched skilled IT workers abroad for years, with the United States and international partners issuing the first public advisories on the scheme in 2022 and 2023.”
“Just as valuable are the conversations with CISOs and other security leaders about what they are seeing inside their own environments and where they are focusing their roadmaps in the coming years.”
Compliance “All alert investigations, response actions, and dispositions are documented in the CORR platform with timestamps and analyst attribution, providing continuous monitoring evidence for PCI DSS requirements.”
up to three quotations per category 10
Frequently asked questions reuses public facts · FAQ schema Where is Critical Start located? 6100 Tennyson Pkwy #200, Plano, TX 75024.
How many people work at Critical Start? Critical Start has 256 staff.
What services does Critical Start offer? Managed Detection Response, Vulnerability Management, Managed SIEM, Digital Forensics, Incident Response, Threat Detection, SOC Analyst Advisory.
What compliance frameworks does Critical Start serve? PCI DSS, HIPAA, CMMC.
How does Critical Start rank among IT providers in Plano? #1 of 234 observed providers in Plano; #11 of 46,016 nationally.
Is Critical Start claimed on MSP Signal? Not claimed.
Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity name Last observed Oct 2, 2026 · Citation: Critical Start company profile · https://mspsignal.com/msp/critical-start