30-day change: –– · 2 of 4 change types in 180 days
National rank#8,574of 45,502 · top 19%
NY#497of 2,559 · top 20%
Rochester#22of 75 · top 30%
Google 4.9★ (190)Organic ~334/moSecurity headers FHosting ApacheDomain 8 yrs
MSP Signal ranks Crossroads IT #8,574 of 45,502 IT service providers nationally. Crossroads IT is a managed service provider in Rochester, NY, founded 2018, with 3 staff. It offers Break Fix, Managed Services, Device Repair.
Source: MSP Signal, Crossroads IT company profile, Oct 25, 2026, https://mspsignal.com/msp/crossroads-it
01
Score breakdown
5 pillars · weighted · 58.2 / 100
Reputation30%
95/100
Lifted by more Google reviews and a higher rating.
Presence25%
65/100
Lifted by a stronger website and public profiles.
Credibility20%
25/100
Lifted by a fuller record: services, credentials, pricing.
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02
Signal feed
2 events · 26 wks ending Sep 27, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 27, 2026
Security Posture ChangeSecurity Headers Grade: D to F
medium
Sep 5, 2026
SEO MovementOrganic Traffic: 423 to 334
small
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03
Reputation
Google · 190 reviews
4.9
Listing: Crossroads IT LLC · Computer support and services · Maps ↗review velocity: 5 in the last 365 days
Distribution · listing sample of 194
21★
02★
13★
14★
1905★
4–5★ 191 · 98.5% 3★ 1 · 0.5% 1–2★ 2 · 1.0%, not the same population as the 190 reviews
What reviewers mention
Laptop Repair21
Laptop Upgrade3
Power Button Repair2
Hard Drive Upgrade2
Kind Staff13
Laptop Battery Issue2
Phone Support6
Pc Building5
Honest Staff5
Diagnosis10
Listings
––
SentimentPositive
HoursMon–Fri 8:30 AM to 5 PM · Sat–Sun closed
Other sources · BBB: –– · Facebook rating: ––
From their Google profile
*Please Call Prior To Visiting Us*
- Small Business IT & Consulting Services
- Laptop Repair & Upgrades
- Desktop Repair & Upgrades
- New & Refurbished Computer Sales
- Security & Anti-Virus/Malware Services
- Data Recovery & Sanitation
Crossroads IT works to provide a personal touch to home and business technology. Located in the heart of Downtown Rochester, we are minutes from anywhere. We can diagnose the problem, and offer affordable solutions.
We've been system admins, network admins, IT directors, even HIPAA compliance officers. You need your project to go smoothly, we have the experience to ensure that happens.
Our goal is to put your technological world in order.
04
Services and offer
from their site
BBreak Fix
MManaged Services
DDevice Repair
AAntivirus Maintenance
DDevice Upgrades
SStorage Recovery
DDevice Sales
SSmb Administration
CCustom Builds
RResidential Services
DDomain Services
NNetwork Security
Industries
––
Availability
No 24/7 claim on their site
Guarantees
––
Compliance
––
Works with
Active DirectoryG SuiteAzure Ad
Partners
––
Company pricing
Tier$50 /flat/one_time
05
Web & search
MSPSIG.RPT search scan · technical record
Organic visits~334/ month est.
Domain authority–/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
ApacheApache Http ServerBlue HostBlue Host DNSCloudflare Rocket LoaderCloudinaryDiviExactmetricsGoogle AnalyticsGoogle Analytics 4Google Font APIGoogle Tag Manager
How does Crossroads IT rank among IT providers in Rochester?
#22 of 75 observed providers in Rochester; #8,574 of 45,502 nationally.
Is Crossroads IT claimed on MSP Signal?
Not claimed.
Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 25, 2026 · Citation: Crossroads IT company profile · https://mspsignal.com/msp/crossroads-it
